Ryan Gavan was extremely helpful to ourselves as the broker in keeping us updated throughout the life of this claim. The claim was quite unique in that the claimant didn't instruct legal representa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I'm from Partners&, a broker, and have spoken to Shabnam Yunis on occasions where I've been helped on two separate claims-two separate clients. On both occasions, the latest one earlier today, I've fo... Mehr ansehen
Unternehmen hat geantwortet
DON NOT GET TRADE INSURANCE WITH THESE SCAMMERS. Clean cut case. Cars stolen. Police report. Cctv. All three of the burglars caught and charged. All before we even get a call back. After chasing the... Mehr ansehen
Unternehmen hat geantwortet
After a slow start to processing the claim which was not Arch's fault, most pleasant conversation to confirm a few points and my claim was accepted and payment made. Very happy.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our award-winning Arch UK Regional Division provides specialised insurance solutions for a wide range of UK businesses, delivered by our team of experienced and empowered local underwriters across our 11 regional hubs. Our brand promise: Pursuing Better Together encapsulates how we do business. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar. We provide brokers and our mutual customers with a high-quality tailored service and, as part of Arch Capital Group, offer financial security and capacity to ensure our relationships are built for the long term. Products include Accident & Health, Commercial Combined, Financial Lines, Marine, Motor, Property Owners, Products Liability, Terrorism, along with a developing range of digital products. Visit: www.archinsurance.co.uk
Kontaktinformationen
Vereinigtes Königreich
- archinsurance.co.uk
4,4
Hervorragend
64 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Shabnam Yunis is a very knowledgeable…
Shabnam Ynuis is a very knowledgeable and helpful handler, always a pleasure to speak with her.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Emma
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Shabnam in the Claims team.
Kind Regards,
Arch Insurance UK
Good clear communication to get the…
Good clear communication to get the claim settled in the most effective manner
19. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Billy
Thank you for taking the time to review our claims service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Ryan Gavan Liability Claims Handler Manchester
I have dealt with Ryan Gavan, Liability Claims Handler, Manchester on a number of claims. Ryan is superb, helpful, knowledgeable, friendly and we always have a good laugh. He is a pleasure to deal with and a great asset to the team.
In general, I always find the claims service from Arch to be excellent and you are one of my preferred insurers to deal with.
Thank you.
Sarah McNamara
Everywhen
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Sarah
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Ryan in the Claims team.
Kind Regards,
Arch Insurance UK
Excellent Claims Experience
Excellent Claims Experience
Very impressed by how my client's claim was dealt with by Shabnam Yunis. It was far from a straightforward claim but throughout the whole process, Shabnam looked to assist the client.
Andy @ Gallaghers
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Andy
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Shabnam in the Claims team.
Kind Regards,
Arch Insurance UK
Exceptional Service and Quick Claim Settlement
I was very impressed with the way Stephen Somerset, the claims handler, dealt with our client's claim. He responded promptly to every email I sent and handled the entire process efficiently. The claim was settled within just a week of me reporting the incident — a truly speedy and professional service!
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Daniella,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback. We will ensure your feedback is passed back to Stephen.
Kind Regards,
Arch Insurance UK
prompt and efficient
claim was reported and settled within 7-days. Prompt and knowledgeable service from Steve
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Natalie,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Positive Claims Outcome
Shabnam Yunis dealt with a products liability claim involving a number of parties. She dealt with all correspondence in an extremely prompt manner and kept us informed of developments throughout the claim. This was very helpful in managing communication between our client and their customer (who was the claimant). Having settled the claim a full recovery was obtained from an overseas entity which was a fantastic result.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Dinesh
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Shabnam in the Claims team.
Kind Regards,
Arch Insurance UK
One point of contact to deal with the…
One point of contact to deal with the whole claim from start to finish.
Excellent communication with simple requirements to establish the legitimacy of the claim.
Swift payout process.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear John,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Partners& experience with Arch
I'm from Partners&, a broker, and have spoken to Shabnam Yunis on occasions where I've been helped on two separate claims-two separate clients. On both occasions, the latest one earlier today, I've found her extremely helpful, knowledgeable and technically astute. She's also very friendly and has helped me find favourable solutions/outcomes for both client claims. NB/ I can provide specific claim reference numbers where Shabnam has helped me.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Paul
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Shabnam in the Claims team.
Kind Regards,
Arch Insurance UK
Ryan Gavan
Ryan Gavan, friendly, clear & informative.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Hannah
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Ryan in the Claims team.
Kind Regards,
Arch Insurance UK
Shabnam replied very quickly on a new…
Shabnam replied very quickly on a new claim and her response was very detailed.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Neil,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Rob & Shabnam were brilliant throughout…
Rob & Shabnam were brilliant throughout the claim. Excellent communication. Thank you!
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Kirstin,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Great claims team
The person dealing with the case Shabnam Yunis was a joy to speak with, she's engaging and was professional throughout.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Paul,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Great Service
Ryan has been both helpful and informative whilst dealing with a claim for our client. Regular updates & nothing is too much trouble.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear KR
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
We have passed on your positive comments to Ryan in the Claims team.
Kind Regards,
Arch Insurance UK
Probably the biggest bunch of sharks…
Probably the biggest bunch of sharks you will ever come across. Dont expect to be able to claim
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Rupert Briggs,
Thank you for bringing your concerns to our attention.
I’m sorry that the decision not to accept your claim did not meet your expectations. I understand that you have made a complaint to us about the claims decision, which has already been responded to separately.
I’m sorry that we could not assist any further on this occasion, for the reasons set out in your complaint response.
Kind regards,
Arch Insurance
Friendly helpful named staff
I regularly deal with our contact Stephen Somerset who is approachable, friendly and efficient. I am very grateful to Stephen for all his help over a number of claims we deal with across our property portfolio.
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Mike,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Great service
Great service, good communication. Ryan was always on my side so thank you all very much.
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Andrew,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Quick response- great experience
Quick response, knowledagble handler.
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Emma,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Shining Star within the claims team
Shabnam is always extremely knowledgeable and helpful, there is a sensible approach in dealing with matters, she is very friendly and polite and a joy to speak to
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Jaime,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
Very helpful and great service
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von Arch Insurance UK
Dear Rachael,
Thank you for taking the time to review our service. We are happy to hear that we have met your expectations, and we appreciate the feedback.
Kind Regards,
Arch Insurance UK
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