I purchased a 60x40 piece to go in my dining room. It looks great…the colors are perfect and I love the varying textures throughout the piece, it adds depth that I was not expecting. The shipping pr... Mehr ansehen
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Das sagen Bewerter
I had never heard of this company but for some reason I trusted the transaction. There were so many art pieces that you could order an exact replica..so I did! I had communication with the artist an... Mehr ansehen
I am amazed at how beautiful my picture is. The colours, the frame, all the details, I love everything about it.I purchased a large size and was concerned about shipping , damage and honestly I have n... Mehr ansehen
These paintings are a direct rip off from the brilliant British artist Sam Toft, therefore taking revenue away from her. There are subtle changes in the inferior artwork which presumably gets around c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our original paintings are 100% hand-painted by professional and remarkable painters using Professional oil/acrylic paints and High-quality linen canvas. We are focused on staying on creativity and The latest Interior design trends, So that we can offer creative solutions and customization to complement your design intent and budget needs.
Kontaktinformationen
5 Chung Ching Street,Sai Ying Pun & Sheung Wan, Hong Kong, 999077, HongKong, Hongkong
- +12132845274
- info@artisbetter.com
- artisbetter.com
4,1
Gut
65 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I am so happy with my purchase of this work of art
I am so happy with my purchase of this work of art. It looks unique and exudes a peaceful nature vibe . This is not a poster or mass produced piece. This is a work of art and it looks and feels that way.
My communication with the artist was easy . The packaging was incredible . Be careful opening it .
1. September 2026
Bewertung ohne vorherige Einladung
The quality of my artwork is…
The quality of my artwork is exceptional! I really appreciate the hand painted texture and color density. The canvas is tightly stretched and the frame is top notch. It is a bit of an investment but I think it’s worth it. The company respects the customer’s investment and communicates throughout the process verifying the choice and expectations. Even the shipment package reflects the quality of the product. I 100% recommend ArtisBetter.
17. August 2026
Bewertung ohne vorherige Einladung
Excellent Art and Excellent service
Really pleased with this purchase. The painting arrived securely packed in a wooden crate, so there was zero risk of damage in transit — clearly a company that takes shipping large artwork seriously. I also appreciated getting regular updates throughout the process, so I always knew where my order stood ( linked it to shop.com)
The piece itself looks fantastic in person and fits perfectly in our living room. Great communication, careful packaging, and a beautiful final product. Would order from ArtisBetter again without hesitation.
31. August 2026
Bewertung ohne vorherige Einladung
I ordered two paintings and they came…
I ordered two paintings and they came exactly as pictured, with even some custom changes I requested. I love the paintings themselves - exactly as pictured on the website. And I love the texture and attention to detail. Communication was great and they arrived timely.
19. August 2026
Bewertung ohne vorherige Einladung
Finally Received.
I ordered my painting on June 14th. I finally received it on August 21st. I was told it would take 10-15 days to complete and then pictures would be sent. I didn't hear anything. I called the phone number several times with no voice mail set up to leave a message. I emailed several times. I was certain after reading other reviews that I had been scammed and asked for a refund. Finally my email was returned. Apparently there was overseas shipping delays causing the issue. I was sent pictures and an assurance it would arrive, and it did. It's exactly what I had ordered / wanted. I will say though, that this company needs to do a much better job staying in communication, answering emails and calls. You're investing a lot of money and if there is a delay, please just reach out and tell the customer before the customer becomes worried.
I would say 5 stars for the product, but honestly 1 or 2 for the ordering experience. So we'll settle with 3.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Hi
Thank you for taking the time to share your honest feedback. We’re very pleased to hear that the painting arrived safely and was exactly what you ordered and hoped for.
At the same time, we sincerely apologize for the long delay and, especially, for the lack of communication throughout the process. We completely understand how concerning it must have been not to receive timely updates or responses after making such an important purchase. Regardless of the shipping delay, we should have communicated with you more promptly and consistently.
We truly appreciate you bringing this to our attention. We are reviewing and improving our communication process so customers receive timely production and shipping updates, particularly when unexpected delays occur.
Thank you again for your patience, your honest feedback, and your kind words about the artwork. We hope it brings you many years of enjoyment.
Michael
Excellent service
Excellent service, ultrafast communication and top quality!!!
19. August 2026
Bewertung ohne vorherige Einladung
Disappointed in experience with Artisbetter
They post that refunds are available within 30 days. They try and guilt you into accepting less by stating they are a small co. I reached out for a return immediately after receipt. Tried to get me to accept $50 to $100 when I paid over $300. I told them to forget it. Will not buy from them again. Very disappointing. If you don't want to offer refunds, please be honest.about it.
18. August 2026
Bewertung ohne vorherige Einladung
Would absolutely recommend, beautiful art, no dramas
Right from the start, ordering through to receipt of my beautiful piece of art, was seamless. My communication with the artist was prompt and courteous, and the art work is stunning. Delivery was quick, my art work was really well packed, and arrived in perfect condition. I would absolutely recommend
18. August 2026
Bewertung ohne vorherige Einladung
Beautiful picture!! Love it!
Love the picture. They were so easy to work with and kept me informed. The delivery was great and the picture protected extremely well. Loved it so much that I am looking at more to buy. Love love the picture. It is an accent piece in my hallway and everyone compliments it!! Can't be more happy with my purchase!
12. August 2026
Bewertung ohne vorherige Einladung
We love our painting
We love our painting! It is exactly what we wanted and really completes the room. Their communication was excellent, we received quick replies to our questions. We were so pleased we placed another order.
27. Juli 2026
Bewertung ohne vorherige Einladung
GORGEOUS WORK!!!!
When I received the painting, the colors were not the same as was posted on social media. The artist redid the painting and it was FABULOUS!!!!! I absolutely love the painting and can not wait to have it hung in my home! I continuously watch your postings and will definitely purchase another painting as I see fit. Thank you!!!
3. Juli 2026
Bewertung ohne vorherige Einladung
These paintings are a direct rip off…
These paintings are a direct rip off from the brilliant British artist Sam Toft, therefore taking revenue away from her. There are subtle changes in the inferior artwork which presumably gets around copyright but it demeans Sam’s huge talent. DO NOT BUY THESE PAINTINGS, it is unfair and immoral ..I have not purchased any of these paintings because they are virtually copies as said above…I would not support this company/artists as they have stolen somebody else’s talent
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Thank you for sharing your concern.
We have been unable to identify any purchase, order, customer service interaction, or other specific experience associated with the information provided by this reviewer.
We understand that your concern relates to artwork displayed on our website rather than a purchasing experience. ArtIsBetter takes artists’ rights and intellectual property seriously, and we are willing to investigate any specific concern if you can provide the exact artwork link, comparison images, and supporting details.
If credible evidence identifies an issue with any listing, we will review it promptly and take appropriate action.
Avoid by all means
Please do not npurchase anything from this company. They are stealing art designs from other artists, such as Sam Toft. Whilst this is legal, as long as the work sold by them is not signed as Sam Toft, this is not an ethical approach, and causes a lot of damage to original artists.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Thank you for sharing your concern.
We have been unable to identify any purchase, order, or customer service interaction associated with this reviewer profile.
ArtIsBetter takes artists’ rights and intellectual property seriously. If your concern relates to a specific artwork displayed on our website, we would appreciate it if you could provide the exact product link, the artwork you believe it should be compared with, and any supporting comparison images or documentation.
We do not believe that broad allegations alone provide future customers with a complete picture of our business. We remain willing to investigate any specific and verifiable concern carefully, and if credible evidence identifies an issue with any listing, we will take appropriate action promptly.
Stealing from real artists
It's a shame that you're stealing the work of real artists and passing it off as your own. And it's even more shocking that you're using their work in the huge banner on the homepage. You owe the original artist, Sam Toft, an apology.
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Thank you for raising your concern.
We understand that your comment specifically refers to artwork displayed in the banner on our homepage. We have been unable to identify any purchase, order, inquiry, or customer service interaction associated with this reviewer profile.
ArtIsBetter takes artists’ rights and intellectual property seriously. If you believe a specific image on our website improperly reproduces another artist’s work, please provide the exact webpage or product link, the original artwork you are referring to, and side-by-side comparison images so that we can review the matter properly.
We do not knowingly present unauthorized copies of another artist’s work as our own. Any specific and credible concern will be investigated carefully, and appropriate action will be taken if an issue is identified.
They steal from real artists
This company steals ideas from the real artists. Please do not purchase from them. They are crude and horrible, badly copied versions of the real pictures.
Sam Tofts designs have been stolen and poorly replicated. She is a respected artist with a large number of supporters. Your attempt to copy is horrifying.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Thank you for sharing your concern.
We have been unable to identify any purchase, order, inquiry, or customer service interaction associated with the information provided by this reviewer.
ArtIsBetter takes artists’ rights and intellectual property seriously. If you believe that any artwork currently displayed on our website raises an intellectual property concern, please identify the exact ArtIsBetter product or webpage, provide the artwork you are referring to for comparison, and include clear side-by-side images or other supporting information.
We are willing to review any specific and verifiable concern carefully. If credible evidence identifies an issue with any current listing, we will investigate it and take appropriate action.
Promotes Visual Plagiarism
This company sells artwork copied from the work of other artists. They are stealing the ideas and designs and creating poor imitations.
Notably the work of Sam Toft whose work I admire and collect is heavily visually plagiarised by an artist called Kari Alexander.
It's shocking that a company will actively promote this type of abhorrent practice.
My response to the artisbetter reply:
Please just take a look at the website page of Sam Toft and then at your site collection. Anyone can see that this is a copy of her artistic style and content with some subtle changes. It's totally unethical and unnecessary. You clearly have talented artists who need to use their own style. I haven't made a purchase simply because I can't now trust that other work on your site isn't subject to the same conditions of design, I have Sam Toft pieces so I instantly recognised her work.
Sam Toft's Very Own Website – Sam Toft and her Wonderful World of Mustard
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Thank you for raising your concern.
Based on the information provided, we have not been able to identify any purchase, order, inquiry, or customer service interaction associated with this reviewer.
ArtIsBetter takes artists’ rights and intellectual property seriously. If you believe that any artwork currently displayed on our website infringes another artist’s rights, please identify the exact ArtIsBetter product or webpage, the specific original artwork you are referring to, and provide clear side-by-side comparison images or other supporting documentation.
Serious allegations such as “copying,” “stealing,” or “plagiarism” should be supported by specific and verifiable evidence. Publishing broad accusations without identifying the works involved or providing supporting evidence can create a misleading impression for other consumers and unfairly damage a business’s reputation.
For this reason, ArtIsBetter will formally challenge reviews that we believe contain unsupported or misleading allegations and will provide Trustpilot with the relevant records and evidence for independent review.
We welcome legitimate criticism and genuine customer feedback, but we also believe that public reviews should be fair, factual, and responsible.
If credible evidence identifies an issue with any current listing, we will investigate it promptly and take appropriate action. We also reserve the right to take appropriate steps where false or unsupported allegations continue to be published.
They steal from real artists
They steal from real artists! Shame on you!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Thank you for your comment.
We have been unable to identify any purchase, order, inquiry, or customer service interaction associated with this reviewer profile. The review also does not identify any specific artwork, product page, original work, or supporting evidence for the allegation being made.
ArtIsBetter takes artists’ rights and intellectual property seriously. If you believe that any artwork currently displayed on our website raises a genuine intellectual property concern, please provide the exact product or webpage, the specific original artwork you are referring to, and clear comparison images or other verifiable supporting information.
Serious public accusations should be based on specific facts and evidence. Broad allegations without supporting details can mislead other consumers and unfairly damage a business’s reputation.
We welcome genuine criticism and responsible feedback. However, reviews that we believe contain unsupported or misleading allegations will be challenged through Trustpilot’s formal review process and supported with the relevant records and evidence.
If credible evidence identifies an issue with any current listing, we will investigate it promptly and take appropriate action.
4 weeks and still no artwork
Ordered on 18th Jan 2026. It’s now 15th February. No delivery. There was no indication of long lead time. In fact when I looked on their website today it said “low stock” so why would it take 4 weeks to get to me?!? Disappoint but still hopeful it will arrive.
15. Februar 2026
Bewertung ohne vorherige Einladung
Stunning painting
Stunning painting, so happy with my purchase! She is even prettier in person and brought so much life and color to my space. Wonderful!
19. November 2025
Never received the art
I placed an order on March 31. Two months later I still have not received the art. Very poor communication. It takes days for an email to be answered if at all. No one answers the number listed. I believe this company is a scam. Don't waste your time or money.
17. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Artisbetter
Hi Shannon
We have confirmed that your work has been successfully delivered, and we are very happy that it has finally reached you.
First of all, we sincerely apologize for the delay in delivering your order. We fully understand how frustrating the experience was and deeply regret any inconvenience caused.
At our company, we are fully committed to providing a positive customer experience and ensuring that every order is shipped within the promised time. Your work has been completed and sent on time. However, this particular piece was created by one of our artists in Hong Kong and shipped directly from there.
Unfortunately, due to the large increase in U.S. tariffs on goods shipped from Hong Kong, coupled with customs congestion and transportation backlogs, the logistics process took much longer than expected. These external factors are beyond our control, but we accept full responsibility for not communicating these delays in a more timely manner.
We sincerely hope you are satisfied with the last one. Thank you again for your patience and understanding throughout the process. If there is anything else we can do for you, please feel free to contact us directly via email.
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