Had a fault error code that prevented me from getting hot water. Lee very quickly resolved the issue over the phone. Helpful and friendly communication.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... Mehr ansehen
Spoke to Lee, as sorted appointment out for tomorrow, don't understand why the engeerner can turn gas of and go with out sorting problem, then I have to spend over 24 hours getting someone back. Mak... Mehr ansehen
I rang the Customer Service Department today and spoke with Lee. He was extremely helpful and knowledgeable and my enquiry was resolved positively and quickly.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Our boiler has developed a fault
Our boiler has developed a fault, 1st call could only get an engineer on Monday, 4 days hence, a 2nd call later in the day to " Jodie" resulted in an engineer being booked for 16:00 today, which when yo have a contract is what you want, thank you "Jodie"
5 Star
Words can't express how thankful I'm why because your service is wonderful truthful and helpful over all great
Asg engineer
Lee was on time and sent me a text before arriving, very polite and mindful of the carpets as it was raining heavily. Fast efficient service with a smile. Everything working when he left.
Spoke to Sarah she was very helpful and…
Spoke to Sarah she was very helpful and went out of her way to help me also it was nice that when I called back I got the same person so I didn't have to explain my problem again
Knew what you were talking about and…
Knew what you were talking about and went about sorting problem in a methodical manner.
Problem resolved.
Thankyou.
top class helpful as always many thanks…
top class helpful as always many thanks been ten years with this company awesome !!
Boiler
Lee was very patient with me and he talked me threw every detail and made sure I new what I was doing
Feedback
I called A shade Greener today and spoke with Lee. He was extremely friendly and helpful. He answered all my questions and carried out my requests quickly and smoothly. Thank you Lee.
Walker
Excellent response to txt and phone call.
Thank you Jodie.
CAN YOU TELL ME AND OTHER PEOPLE ON…
CAN YOU TELL ME AND OTHER PEOPLE ON HERE WHY YOU CHARGE NEARLY 12K FOR A BOILER WHAT COST ABOUT 900 POUND ..JUST BE HONEST TO PEOPLE AND STOP LYING 😠😠😠
Scott was very helpful with my phone…
Scott was very helpful with my phone call about my veismann boiler and the questions I asked
Brilliant experience
My experience was great got text saying time and was on time rob came in looked explained everything and was sorted and fixed and showed me what to do very helpful and over the moon with his work and manners I would highly recommend Rob was my engineer and was really thankful to him for his work and very friendly which is very nice a lady on her own thank you Rob
Scott was very helpful
Scott was very helpful, listened to the problem, made the instructions easy and rang me back to check if things were working.
Jodie has always been very helpful and…
Jodie has always been very helpful and great with communication.
Sarah, heating failure
Sarah was very knowledgeable and quickly helped me to remedy the problem. She also got back in contact later to ensure it was still functioning
Very Efficient!
Yesterday, Rob, an engineer from A Shade Greener Boilers, came to have a look at a problem that we had with our boiler heating the hot water. He was very professional and efficient. He was immediately able to diagnose the problem and got it fixed. Very pleased with the outcome.
Excellent service from both office and…
Excellent service from both office and engineer (Rob) who attended. Within 3 hours of initial call, repair was completed. Engineer was polite and professional. Office staff, very attentive and could not have been more helpful.
sarah at a shade greener has really…helpful and stayed incontact
sarah at a shade greener has really tried her best for me. its taken over 2 weeks and we are still not sorted but not for her want of trying, its seems parts for my boiler are harder to come by
Excellent Service
Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to Scott who was fantastic; professional, efficient and happy to have a joke with you. He diagnosed the fault within 5 minutes over the phone and an hour later an engineer had attended and fixed the fault. Again, friendly, professional and efficient.
Quick and efficient service
Quick and efficient service, Scott acted swiftly to resolve my issue when I stupidly misplaced my thermostat for my Combi boiler and was he polite at all times.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







