My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the real "hero" feature. The magnetic clasp is perfect for an active lifestyle; it snaps into place instantly and stays secure even during high-movement activities like running or lifting.
Unternehmen hat geantwortet
I purchased a watch band that was advertised to fit my Apple Watch. Shipping was very slow. The band did not fit my Apple Watch like it should. The connections extended beyond my watch face so the cor... Mehr ansehen
Unternehmen hat geantwortet
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Mehr ansehen
Unternehmen hat geantwortet
4,2
Gut
1959 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Terrible company that ships the wrong…
Terrible company that ships the wrong item to you and does not honor their policy. They try to make you pay for shipping again to get the correct item after they messed up. Then they try really hard to give me a partial refund instead to keep the item that I don’t want in the first place because that is not what I ordered. I am very frustrated with them and have no desire to play only by their made-up rules if they don’t want to honor their policy even after I sent it to them and pointed out their words. Customer service is terrible. The product itself is cheap quality and totally not worth what you pay. RUN THE OTHER WAY.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello Viivian,
We’re very sorry to hear about your experience. This is not the level of service we aim to provide.
We’d appreciate the opportunity to make this right. Please reach out to our support team again at support@astrastraps.com with your order details so we can review your case thoroughly and work toward a fair resolution in line with our stated policies.
Shipped in a timely manner
Shipped in a timely manner, quality product
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thank you for your feedback! We’re glad to hear your order arrived on time and that you’re happy with the quality of the product.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Great product overall
Great customer service and shopping experience fast shipping
Great quality product would reccommend to anyone
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi Steven,
Thank you for your wonderful feedback! We’re glad to hear you had a great shopping experience, enjoyed the fast shipping, and are happy with the product quality.
We truly appreciate your recommendation and your support. We look forward to serving you again in the future!
Straps are very pretty
Straps are very pretty, comfortable, and price is great!!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello there,
Thank you for your kind feedback! We’re so glad to hear you’re enjoying the style, comfort, and value our product.
We appreciate you sharing your experience and hope to serve you again in the future!
Great experience!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thanks so much for your kind feedback!
We’re really glad to hear you had a great experience.
If there’s anything we can do for you again in the future, we’re always here to help.
Easy to find what I was looking for
Easy to find what I was looking for, I got my watch strap in a timely manner, and over all its a great product! Very comfortable on my wrist and easy to install
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi,
Thank you for your feedback!
We’re glad to hear you had a smooth experience and are happy with your purchase. It’s great to know the product met your expectations in terms of comfort and ease of use.
We appreciate your support and hope to serve you again in the future!
Quality was better than expected
Quality was better than expected! Love it!
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi Judy,
Thank you for your kind feedback!
We’re really happy to hear that the quality exceeded your expectations and that you love your purchase.
We appreciate your support and hope to serve you again in the future!
Love the strap i ordered and it arrived…
Love the strap i ordered and it arrived really quickly
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello Sarah,
Thank you for your feedback!
We’re glad to hear your satisfied with your order and that it arrived quickly.
We appreciate your support and hope to see you again in the future!
Love the products!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thanks so much for your feedback!
We’re happy to know you’re enjoying the products. We truly appreciate your support and hope to see you again!
Easy to place order
Easy to place order. Quick and free delivery. Love my watch strap and even happier it came at a great price!
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello Cheryl,
Thank you for your feedback! We’re glad to hear you had a smooth ordering experience and that your watch strap arrived quickly and at a great price.
We appreciate your support and hope you enjoy your purchase!
4 out of 5
Fabulous range.
Website is easy to use.
Good comms.
I felt that delivery was slow.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi Kym,
Thank you for the review!
We’re glad to hear you had a positive experience overall and appreciate your feedback. We also take note of your feedback regarding delivery.
Thank you for your support!
Disappoint with a side of wasted time...
While I was initially impressed with the quality of the product, the customer service experience has been unacceptable. Due to unclear compatibility information on the website, I received the wrong strap for my 42mm Apple Watch.
The resolution process took over two weeks and involved inconsistent information from multiple representatives: one offered a full refund, another offered only 30%, and a third attempted to charge me an additional $10 for the 'correct' item. Additionally, after waiting days for responses from their team, I was told my case would be closed if I didn't reply immediately over a weekend. While I have finally received a partial refund (minus shipping), the lack of internal communication and the dismissive nature of the support process mean I will not be a returning customer.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and the inconvenience caused during the resolution process.
We understand how important clear product compatibility information and consistent support are, and it’s disappointing to hear we did not meet those expectations in your case. The inconsistency you described and the delays in communication are not the experience we aim to provide, and we appreciate you bringing this to our attention.
Your feedback has been shared with our team for review so we can improve both our communication and support processes going forward. We appreciate your honest feedback, even though we regret that your experience led to this outcome.
Perfect gift!
Its looks great with the apple watch. I got the largest size and it fits my husband perfectly!
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi,
Thank you for the review!
We’re glad to hear the strap looks great with the Apple Watch and that the size works perfectly for your husband.
We appreciate your support and hope you both enjoy it!
Canned responses to requests for RMA
Canned responses to requests for RMA. No phone number to follow up. I received an email this morning saying my order was on the way. I have already received and requested an RMA for bands that are too short, regardless of the sizing information. An AI search reveals that sizing is an issue with the nylon bands. F on BBB
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thank you for your feedback, and we’re sorry to hear about the inconvenience you’ve experienced with your order and return request.
We’d like to help get this resolved for you. Please reach out to us again at support@astrastraps.com, and our team will be happy to assist you as quickly as possible.
We appreciate you bringing this to our attention.
Received my order fast
Received my order fast and it is quality work. Fits perfectly and is very comfortable.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi,
Thank you for your feedback!
We’re glad to hear your order arrived quickly and that you’re happy with the order.
We appreciate your support and hope to serve you again in the future!
I like the band because it is actually…
I like the band because it is actually comfortable, durable, and I love the American Flag on the band. So far the velcro band is strong and durable.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thank you for the 5-star!
We’re glad to hear you’re happy with the comfort, durability, and overall quality of the band. We appreciate your support and hope you continue to enjoy your purchase!
Trap very comfortable and adjustable to…
Strap very comfortable and adjustable to wear.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thank you for your kind review!
We’re glad to hear that you found the strap comfortable and easy to adjust. Your feedback means a lot to us, and we truly appreciate your support.
Bought 2 straps- milanese band and…
Bought 2 straps- milanese band and nylon braided band. Both disappointing quality, esp the braided band. Yes I don't expect them to be of parallel superior quality as big A. but it's rather bad quality material used.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thank you for your feedback.
We’re sorry to hear that the products did not meet your expectations. We take quality concerns seriously and appreciate you bringing this to our attention. Please feel free to reach out to us at support@astrastraps.com so we can look into this further and assist you.
Great products and great customer…
Great products and great customer service!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hello,
Thank you for your feedback!
We’re pleased to hear you’re satisfied with both our products and customer service. We appreciate your support and look forward to serving you again!
great product
great product. I have the bands in orange, and one in black. fit is excellent with both bands. wears well and does not slide... I dive with my watch... after a month the straps show no deterioration and still look good...I am impressed.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Astra Straps
Hi there,
Thank you for your feedback!
We’re really pleased to hear you’re happy with your experience. We appreciate you taking the time to share your thoughts and are glad the product is meeting your expectations.
We truly appreciate you sharing your experience!
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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