At Home Dental Bewertungen 

304
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Dental care at its very best; Geera and her dental nurse (I didn't catch the name of this impressive lady but -WOW!- does she work hard!) visited my Mum's home as she's unable to climb the stairs at... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My friend is 96, and lives in a care home used At Home Dental recently. They didn't consult him before starting the work. They installed the most expensive type of fillings without any discussion wi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Rang 3 weeks ago and was told I needed to speak to a clinician. Still waiting and have been told that they don’t spend all day and the telephone ! Was made to feel if I made an appointment I would ge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I initially rang on 22/06/26 about a query regarding my elderly aunt’s teeth and informed that I would get a phone call from a clinician. But this didn’t happen, so I rang today 24/06/26 and spok... Mehr ansehen

Unternehmensdetails

  1. Zahnarzt

Vom Unternehmen geschrieben

At Home Dental is a unique dental service that delivers a full range of dental services directly to your home, care home or work place.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

304 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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3,8

Alle Bewertungen

(304)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Only if you can afford the treatment ,

My wife is in a care home funded by the council They charged her £155 for a consultation £70 for 4 x rays and sent me the bill ,total £1345 including the money above for treatment £741 for 2 extractions plus follow up for polishing etc , She is 80 years of age and only wanted one tooth to be removed which is loose but could not do it on the day ,Would have to come back ,The 2 ladies that saw her were great but when she was in the previous care home i could take her in a wheel chair and get it done free on NHS ,She gets pension credit and all her pension is taken by the council !

17. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Dental care at its very best

Dental care at its very best; Geera and her dental nurse (I didn't catch the name of this impressive lady but -WOW!- does she work hard!) visited my Mum's home as she's unable to climb the stairs at her previous dental practice. After a detailed and compassionate consultation, examination and x-rays, this charming, highly skilled and highly professional duo carried out a full clean, leaving Mum's teeth whiter than they've been for years. They then replaced a crown for her. To say that we are relieved and delighted is an understatement. We're actually amazed that dental work can be this convenient, friendly and effective. Everyone should experience this to establish a benchmark for all dentistry. Bravo, Team Geera, we'll be seeing you again!

8. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

Leaving my 88 yr old woman in agony with tooth pain to be told she can’t be seen for 3 weeks. I get they are bust but seems like profit is all! Compassion is lacking with this company

14. August 2026
Bewertung ohne vorherige Einladung
At Home Dental-Logo

Antwort von At Home Dental

Thank you for providing us with your feedback, and we understand your frustration. We’re very sorry to hear your experience with us was less than satisfactory and may have caused additional distress. Although we do not provide emergency after-hours treatment, we do try our best to prioritize and schedule urgent patient needs within 48 hours. Unfortunately, in this instance, it appears we did not meet our expected standard. We are reviewing your case to understand where we failed and how we can improve our processes in the future to prevent a repeat of this event.

We appreciate you bringing your concerns to our attention and are sorry that we were unable to provide an appointment at a time that met your needs. We value our patients and remain committed to providing compassionate and safe care.

Bewertet mit 2 von 5 Sternen

Rang 3 weeks ago and was told I needed…

Rang 3 weeks ago and was told I needed to speak to a clinician. Still waiting and have been told that they don’t spend all day and the telephone ! Was made to feel if I made an appointment I would get a phone call!
This company was excellent when it first started but since becoming limited company it has gone down hill

12. August 2026
Bewertung ohne vorherige Einladung
At Home Dental-Logo

Antwort von At Home Dental

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating it must have been to be waiting for a response.

After internal review, it appears there may have been some miscommunication regarding your request, as our team was under the impression that you wished to speak with a specifically named clinician and would not speak to another member of the team. We are sorry if this misunderstanding contributed to the delay or caused any additional frustration. Our team should have gone to greater lengths to ensure that the patient received the response and communication requested, and we recognize that we fell short of the top-class customer service we aim to provide.

We take your feedback seriously and will review how this communication was handled to help avoid similar misunderstandings in the future.

Bewertet mit 5 von 5 Sternen

Happy patient

Excellent professional service.
I appreciate booking and reminders also punctuality.
Charming ladies

12. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Such a great service

Such a great service, provided efficiently by the dentist and nurse.The follow up report is straightforward and I have clear steps to follow.
The service may be expensive, but it is worth it for the convenience

15. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I initially rang on 22/06/26 about a…

I initially rang on 22/06/26 about a query regarding my elderly aunt’s teeth and informed that I would get a phone call from a clinician. But this didn’t happen, so I rang today 24/06/26 and spoke to Olwen.
Olwen was very polite, professional and went above and beyond!
She went to the trouble of finding out all the information that I needed and booked my aunt in for another appointment.
I would like to personally thank her and hope that she gets the recognition she deserves from the Dental Clinic management.
A real asset to the team!
Thank you

24. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very professional organisation

I didn’t realise how much dental work can be done at home until my husband became very ill and is under palliative care at home. The team that came were so professional - but very friendly. Really very impressed with this company and their excellent communications.

3. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy customer

Mark (Totnes) visited my elderly mum today for a check-up. Mum has always dreaded the dentist but said he's the best dentist she's ever had. Mark was thorough with the check and also very kind. Mum is very happy with the visit. Thank you Mark.

21. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time (since my stroke)

This the first time (since my stroke) I have used Home Dental. I cannot speak more highly of their service. They are efficient, easy to use, courteous and highly professional. Highly recommended.

25. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have had a visit from Patrizia and…

I have had a visit from Patrizia and Hawraa (High Wycombe) today and they were truly wonderful. From start to finish they were friendly, informative and a delightful company. I am very anxious about the dentist and they made me feel relaxed, listened to me when I needed to stop and gave me plenty of time to feel comfortable. Thank you!!

I really will be using

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Home Dental Service

The home dental team were professional, respectful, and reassuring throughout. They explained everything clearly, step by step, and took the time to discuss treatment options so I always felt informed and involved.

They adapted excellently to my home environment, which was especially important as my husband is housebound. The care was delivered with sensitivity, efficiency, and real attention to detail.

Overall, this service was excellent and first-class. I would highly recommend the home dental team to anyone needing dental care at home

28. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I tried to book an appointment and was…

I tried to book an appointment and was told I would get a call back from Laura.
I had no call.
I called again and was told I would get a call back from Aisha.
I had no call.
I did receive an email from Aisha saying call us back to book a private appointment or put your name on the NHS waiting list which is 8 weeks long. I sent a return text saying I have no income, only benefits, please put me on the NHS list.
I then got a call from an older lady to say I needed to show the dentist an exemption certificate. This is not something the NHS does anymore as it just depends on your benefits.
The lady then said they had used up all the NHS slots and I had to wait until the new financial year in April and call back then to book an appointment.
I have sent her the information I received from the DWP as she needed to know what it would be filed under for the audits. If it was wrong I would be fined.
All very confusing and serviceless.

26. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Second visit

This is the second visit to my Mum. The team arrived within the time frame agreed and got straight on with Mum's review. Hannah and her assistant (sorry don't remember her name) were friendly yet very professional and tidied up afterwards. Admin was also spot on.
Would totally recommend this service and the team for anyone needing at home dental support as they really take the pressure off travelling to a immobile dental practice. 😇😇😇

28. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am a globally published magazine…

I am a globally published magazine model who prefers to keep my name out of local companies. I had an appointment booked for tomorrow afternoon with At Home Dental for some urgent treatment as I have been dealing with 2 infected teeth and one that has been needing a root canal as well as another that has cracked. I have been in a lot of pain daily because of local Dental Neglect from various sectors, and with my registered Dentist not being available until Jan I had relied on this shambles of a company to fix some issues until I could get to see someone. I spoke to what I presumed to be the manager today who was rude, judgemental when I told her there was something wrong with my home phone, wouldn’t let me finish a sentence, and kept forcing me to reveal my private information that I am not obliged to give out. She gaslit me several times on the phone and tried to make out I was being deceitful when I had previously explained the nature of my previous job and therefore my RIGHT to use a different name. I had experienced this company before during Covid times and had been at my worst with Fibromyalgia and couldn’t get out much, had not seen anyone the week prior to having the Dentist attend and within the same day to the day after, caught a really bad flu/cold and sore throat. The Dentist didn’t do any work, just checked around and told me I needed work done, and so I felt uneasy about having to pay for very little. I refused, which is my right. I was brave enough after that ordeal to make another appointment yet because of this companies neglect and making things deliberately difficult for me as a patient willing to pay for good service when I can, I’ve had no real work done on my teeth the past few years that I have very much needed. Companies like yours At Home Dental care far too much about your own tolerances, which are over sensitive, and very little about patient care! I wasn’t going to write this review but I was so taken aback by the hostility of the woman I spoke to caring so much about covering up this companies corrupt policies, demeaning my needs, and lying about me being ‘derogatory to her company’ and subjecting me to an interrogation style attack, I feel the Devon public need to know! Thank you At home Dental for only waiting A COUPLE OF DAYS before my appointment tomorrow only to cancel! Lazy and badly run company. I demanded my pre payment back, and had to hang up on her. Disgusting!! People of Devon, these Dental Companies are literally cancelling appointments and not caring for us as Patients anymore!

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We use At Home Dental for our care home…

We use At Home Dental for our care home and couldn’t be happier with the service. From the reception team who efficiently organise the bookings to the dental team who visit us, everything runs smoothly. At Home Dental provide an excellent, professional service — we highly recommend them!

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I never had a reply from this execrable…

I never had a reply from this execrable company despite twice submitting an online form nearly a fortnight ago; I should be surprised but given the general standard of customer service in this benighted country I am not. The fact there is no telephone number on their website should have been ominous enough for me.

I would strongly advise against any dealings with this "company. "

6. Oktober 2025
Bewertung ohne vorherige Einladung

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