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Atlantic Timber Bewertungen 

208
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Atlantic Timber are a very good company to buy from, I ordered some wood that they didn't have but they suggested an excellent replacement that having sawn through I know will last well and do the job... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

You can always rely on Atlantic timber for all your diy needs. Staff are always happy to help you with any queries you have. We have always been going to Atlantic timber since moving to this area 38... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered some pine cornice and it arrived really well-packaged and protected. I was pleasantly surprised to find the pieces straight and knot-free at what I consider to be an excellent price compared... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Holzhandlung
  2. auch in
  3. Holzhandel

Vom Unternehmen geschrieben

Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

208 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,7

Alle Bewertungen

(208)

167 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I ordered some wood from this company…

I ordered some wood from this company for me to collect, between ordering the wood and possible collection I suffered a couple of heart attacks so I was unable to go ahead and collect the wood or proceed with the intended project, I informed the company of my predicament via email and enquiring as to a how I could get a possible refund.needless to say I didn’t hear anything from them, so lesson learnt I won’t be using this company at all should I need to purchase any timber in the future,

2. März 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Hi Trevor, thank you for bringing this to our attention. We're sorry that you have experienced a delay in receiving your refund. While we try our best to ensure refunds are completed in a timely manner, occasionally these requests can slip through the net and unfortunately on this occasion your email was missed by our sales team. We have now refunded the value of your order. If you have any other issues, please do get in touch. Thanks.

Bewertet mit 5 von 5 Sternen

website was wasy to use

website was wasy to use, was able to get sizes that aren't available easily at most stores. good quality timber, reasonably priced. delivered on time and well packaged. would definitely use again for future projects.

16. Februar 2026
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Antwort von Atlantic Timber

Thanks for your feedback Bruno. It's great to hear that you found our website easy to use. We're glad you're happy with the quality and the price. We look forward to supporting you on future projects.

Bewertet mit 5 von 5 Sternen

Moulding arrived very quickly and was…

Moulding arrived very quickly and was exactly as pictured and described.

23. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thanks for your feedback Tony. Great to hear the product was what you wanted, and that you were happy with the delivery time.

Bewertet mit 4 von 5 Sternen

Good service, could communicate better

Good response and pushed back on their supplier when needed but could have communicated and kept me updated better. It lead to a week delay on a replacement door.

16. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thanks for your feedback, Jonathan. We'll feed this back to the team and look to improve on keeping customers updated.

Bewertet mit 5 von 5 Sternen

Fantastic service and the timber was…

Fantastic service and the timber was exceptionally packaged, not a mark on it , highly recommended and will definitely use again, thank you

17. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you for your feedback, Andy. We aim to make sure our products are delivered to our customers in as a good condition as if it was bought in store. Really pleased you were happy with the condition and quality of the timber you received.

Bewertet mit 5 von 5 Sternen

Ordered my timber on 2 occasions

Ordered my timber on 2 occasions.
Quick and easy promt delivery, very happy

4. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thanks for the great feedback. Really pleased you found us quick and easy to deal with. Look forward to supporting you with your next project.

Bewertet mit 5 von 5 Sternen

Have always helped me out and provided…

Have always helped me out and provided good service I would use again

4. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you for your feedback. We're pleased to have had the opportunity to help you out on your project and delighted you will be using us again.

Bewertet mit 5 von 5 Sternen

Good Service

Everything was done quickly and very good.

10. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thanks for the review, Nigel. We're pleased we were able to help with your project and thank you for your custom.

Bewertet mit 4 von 5 Sternen

Quick service

Quick service, but the sheet edges were damaged.
We reported this and agreed on a resolution for any future orders.

3. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you for the feedback Ms Curtis. We're sorry the edges of the boards were damaged in transit. I believe our colleague George has been in touch to rectify the issue, but do let us know if there is anything else we can do. Thanks.

Bewertet mit 4 von 5 Sternen

Great customer service

Great customer service, needed my order urgently and received it the next day.Thankyou

2. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you for your review Mrs Feather, we're pleased you received your goods quickly and that you are happy with our service.

Bewertet mit 5 von 5 Sternen

Simple ordering, swift delivery.

Simple website order. Always someone on the phone if you need. Swift delivery.

8. Februar 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thanks for your review Mr Green. We're so pleased you are happy with our online service and we were able to help with your project.

Bewertet mit 5 von 5 Sternen

Great place to buy pine window sills

Easy to order online and a brilliant selection of wood to chose.
I have bought a few pieces of pine window sill, and the quality and the price is great.
The staff on the counter are very helpful and polite.
The place offers a large variety of building supplies, from fixings to timber etc.
Definitely I will go again back if I need any kind of wood.

19. Jänner 2026
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you for taking the time to write such a great review. We're pleased to hear you have had good experiences in store, and that you find our products good quality at a fair price. We look forward to welcoming you back into store soon!

Bewertet mit 5 von 5 Sternen

Brilliant!

Brilliant!
First delivery over a year ago was on time, with good communication and the wood quality was exceptional. Second delivery to private address was packaged perfectly, not a single dent anywhere, packaged like it was made of glass. Again superb, first choice for wood - thank you.

23. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Atlantic Timber

Dear Mr Henderson, thanks for the fantastic review! It's great to hear from a delighted customer. Delivered on time, good communication and quality products, what we strive for every time. Thanks.

Bewertet mit 2 von 5 Sternen

Awful delivery service.

To date, I have only received 1 of 2 packages. Phoned Atlantic Timber and was told that the person who deals with deliveries wasn’t available but he would phone me back. This never happened. Meanwhile, I received an email from DX saying that the missing package is out for delivery. I have given Atlantic Timber 2 stars as the timber that I have received is good quality, but otherwise I’d only give them 1 star.

14. Jänner 2026
Bewertung ohne vorherige Einladung
Atlantic Timber-Logo

Antwort von Atlantic Timber

Dear Peter, we're sorry our delivery service wasn't up to scratch. We use third party couriers for our nationwide deliveries and sometimes packages get separated. The separated packages usually arrive a day or two later. Please can you let us know if all your packages have now arrived? Sometimes delivery updates come from us, other times direct from the courier, DX, as in this case. If your outstanding package hasn't arrived, please get in touch and we'll look into it.

Bewertet mit 5 von 5 Sternen

5 Star customer service and excellent product

I have been a customer of Atlantic Timber for the past 3 years. They are a reputable, family run enterprise and offer highly efficient/outstanding customer service. Staff are friendly & knowledgeable and the turnaround on materials is swift. Their products are of top quality, I've never experienced any issues with delivery and they arrive and are offloaded in pristine condition. I would recommend Atlantic Timber to any prospective customer and look forward to buying from them again, in due course.

I would also like to mention the MD, Martin. A grounded and helpful chap who upholds his families long standing values of supporting small businesses like my own. Thank you once again.

6. Jänner 2026
Bewertung ohne vorherige Einladung
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you for your feedback, Claire. We'll always support small businesses where we can, and are pleased that you continue to have a good experience purchasing from us.

Bewertet mit 5 von 5 Sternen

I order all my sheet goods through…

I order all my sheet goods through Atlantic timber and the service from Liam and the staff in the workshop is always faultless. If pieces have ever been delivered damaged they are replaced the same day. If I collect in person the lads in the workshop always cut to size to make manoeuvring the sheets easier.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thank you, Dan. That's great to hear!

Bewertet mit 5 von 5 Sternen

The staff are very helpful and polite

The staff are very helpful and polite. I shop mostly in the Trade part of Alantic Timber with Liam great prices top notch service. So customer service is above and beyond, highly recommended

19. Dezember 2025
Bewertung ohne vorherige Einladung
Atlantic Timber-Logo

Antwort von Atlantic Timber

Thanks Tom. We pride ourselves on our customer service. Glad to hear you like our prices too!

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