The delivery system and order management is not like other online providers. 1. Delivery has left parcel in front of the door. Where as there were some other safe places were available to leave the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’m really happy with the company and its quality of goods. The times I was ever unsure there’s great description info plus an online ai bot who is smarter than the normal ai dummies I’ve used. I fin... Mehr ansehen
Unternehmen hat geantwortet
Got 2kg of protein with an expiry of less than 3 months. I'm still trying to finish the almost expiried myprotein sent last time so there's no way I'm going to be able to have this. Return was an abso... Mehr ansehen
Unternehmen hat geantwortet
Great range and quality products delivered within days of ordering. Products are always packed well and promotional offers are generous! Good range of flavours and products to support my needs and bud... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigte Staaten
- au.myprotein.com
3,4
Akzeptabel
8416 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Got 2kg of protein with an expiry of…
Got 2kg of protein with an expiry of less than 3 months. I'm still trying to finish the almost expiried myprotein sent last time so there's no way I'm going to be able to have this. Return was an absolute nightmare as well, can't do auspost drop off, the return portal didn't work, then had to pay to ship it back. All in all, will never use myprotein again and I would advise everyone else to stay away as well
5. September 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Too sweer
Not tasty I found it so sweet it was clawing and undrinkable. I thought it would have a really light flavour but it was like drinking concentrated cordial.
28. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Origin pre-workout
Received the Origin pre-workout (sour apple) opened it for the first time after collecting to try it and the product was rock solid, it has been exsposed to water I believe. Waiting for the quality and control team to investigate further currently.
4. September 2026
Antwort von Au Myprotein
Hello Molly,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It should have been made more obvious…
It should have been made more obvious that the lean whey is low in protein. It's half filler crap
3. September 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
product problem
Hi, I received my order today and unfortunately there is a problem with my Myprotein Origin Pre-Workout – Sour Apples.
When I opened the tub for the first time, I found that almost all of the powder had formed into a very hard solid mass. It is not normal loose powder and it is very difficult to scoop or use.
The other products in the same order arrived in good condition, so the issue appears to be only with this product. I have attached photos showing the condition immediately after opening it.
As the product arrived like this and cannot be used normally, I would like to request a full refund or a replacement. I can also provide the batch number, expiry date and a video if required.
Thank you for your help.
3. September 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The protein powder was solid
The protein powder was solid, but the pre-workout disappointed. The limited-edition Southern Comfort flavor arrived completely clumped up into a solid block. I had to crush and scrape it just to use it, though thankfully, the flavor was actually really good.
26. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I haven’t even gotten my delivery and…
I haven’t even gotten my delivery and asking me for a review idk
1. September 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
There is absolutely no option to update…
There is absolutely no option to update the order. Reaching out to customer care did not help either. Even click and collect has delivery charges.
1. September 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Protein texture is so slimy
25. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Fast delivery
Fast delivery. Sale price was incredible. And product tastes amazing zero complaints!
31. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Protein water is excessively sweet
Protein water is excessively sweet. One serving in 1 litre of water was unpleasantly sweet, hard to drink.
25. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great product
Great product - tastes great - creamy not watery and great vanilla taste!
31. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Product taste
Product taste, taste is pretty awful, when compared with optimum nutrition or musashi
(Service for delivery efficient)
9. August 2026
Antwort von Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the taste of your order, I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Kind Regards,
Ben
Terrible flavour and customer service
The impact lean whey tastes disgusting and I wanted to return for a credit. The flavour is unlike any vanilla protein I have ever had and it has chunks of flax seed in it. I have been trying to resolve this issue for a week and still don't have any resolution. I originally requested a credit to buy a different protein product but after this I will avoid purchasing from them again. I also haven't received any message as stated by Ben below.
Even more pathetic they have advised me they closed my complaint today because they requested further information from me "7 or more days ago". When they requested this info on 4/9 and I replied through customer service the same day because their email is a no reply. So not only is their process horrendous they can't count or do simple math. (If I had not actually given them the info required, which I did)
24. August 2026
Antwort von Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the taste of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
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