The delivery system and order management is not like other online providers. 1. Delivery has left parcel in front of the door. Where as there were some other safe places were available to leave the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I’m really happy with the company and its quality of goods. The times I was ever unsure there’s great description info plus an online ai bot who is smarter than the normal ai dummies I’ve used. I fin... Mehr ansehen
Unternehmen hat geantwortet
Got 2kg of protein with an expiry of less than 3 months. I'm still trying to finish the almost expiried myprotein sent last time so there's no way I'm going to be able to have this. Return was an abso... Mehr ansehen
Unternehmen hat geantwortet
Great range and quality products delivered within days of ordering. Products are always packed well and promotional offers are generous! Good range of flavours and products to support my needs and bud... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Vereinigte Staaten
- au.myprotein.com
3,4
Akzeptabel
8416 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
You won’t be disappointed!
I’m really happy with the company and its quality of goods. The times I was ever unsure there’s great description info plus an online ai bot who is smarter than the normal ai dummies I’ve used. I find there products a great price maintaining quality, and when I’m a little strapped for cash it’s not far between another surprise sale! Taste is great, mixes well, I use many ways- baking, deserts, and smoothies etc.
18. April 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very fast express shipping
Very fast express shipping. Great Whey Protein, not too sweet like some other brands.
30. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Loved the overall product
Loved the overall product. Great flavor and packaging. I’ll sure order more from them.
23. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I didn’t receive the free gift which…
I didn’t receive the free gift which was advertised on the app and website. Quite misleading and disappointing unfortunately.
Won’t buy again
30. August 2026
Antwort von Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear you had an issue with the free gift on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Tried but will not order again
Tried once, won’t be trying again.
Sold on the sale and free shaker (never got the shaker). I contacted customer service and they blamed me for not adding the code to the cart… advertisement says free and automatically added on all orders.
Regarding the product the protein powder, its fine. Taste good. The pre-workout came hard as a rock so either it was not sealed properly or lack luster moisture control. Either way its not useable so its a waste of money
23. August 2026
Antwort von Au Myprotein
Hi,
Thank you for leaving your review
I am sorry to hear that you have had an issue with the free gift on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great range, quality and value!
Great range and quality products delivered within days of ordering. Products are always packed well and promotional offers are generous! Good range of flavours and products to support my needs and budget. PS. Protein Wafers are the best!
29. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good taste, weird dosage
Good product, tastes good. However it’s advertised as 36g protein - however this requires 2 scoops. Just so you know the 1 scoop is already massive so adding two seems like a lot of product.
Just odd is all, worth sussing it out if you really want that 36g or can live with 18g
19. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reasonably quick delivery
Reasonably quick delivery, great taste even with water as I don’t usually like protein shakes with just water but 9/10 all round.
29. August 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The pre workout its so hard no response…
The pre workout its so hard no response to my complain
22. August 2026
Antwort von Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the consistency of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Love their vanilla protein powder
Love their vanilla protein powder. Always buy when there is a deal on and am happy. My first delivery took longer than expected but this next one arrived very quickly - maybe two days later.
13. Juni 2026
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the expiry date on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
nutritional info on website is…
nutritional info on website is different to the actual information on the box
28. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
They have cancelled two orders for no…
They have cancelled two orders for no reason. The agents are a joke, they dont provide assistance. They dont care. A manager just left the chat service without handing over to the next manager on duty. I would stay away from this company. They dont care about you.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Au Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear your recent experience hasn't been positive and do want to look further into this matter. Can you please respond to the request sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Stephen
Cheap price, average quality
Cheap prices, cant complain for sure. Taste is great. Fairly low protein per scoop honestly, you get 1kg but probably only get the protein equivalent to about 600g WPC. The fillers are very noticeable, its super thick, not pea and rice thick, but way thicker than a WPC or WPI. In the vanilla theres also some mystery hard lumps, quite chewy like toffee, not sure what they are but they're sweet so I'm assuming its some filler thats absorbed moisture. All in all 3/5, it's not worse than I expected but definitely not great.
20. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Taste is good
Taste is good, consistency is good, amount of serves per kg is disappointing though so makes it poor value compared to other powders. Shame as otherwise its good
20. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
All the items got damp
26. August 2026
Antwort von Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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