I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... Mehr ansehen
Standort
Standort wechseln419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... Mehr ansehen
Hearing test was conducted in a professional manner Hearing aid dispenser carefully explained the procedure and was very informative on the test results. Whole appointment was conducted in a frien... Mehr ansehen
Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months... Mehr ansehen
Kontaktinformationen
419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, Vereinigtes Königreich
- 020 8515 8300
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Das haben sich andere Leute angesehen
Roopa Samani at Hidden hearing…
I saw Roopa Samani at Hidden hearing today to have my hearing checked and wax from my ear removed. It was a pleasant experience I was greeted well, everything was explained thoroughly and the treatment was carried out with great care. I would strongly recommend Roopa to anyone who want their hearing checked. The technology used is also state of art.
Great Service
I have had 2 appointments at hidden hearing in Hatch End with Roopa Samani. She was great and made me feel very comfortable, explaining what was being done and why. I was told more about the shape of my ear canals etc. which I didn’t know about and this was helpful. She took pictures before and after treatment to show change and did tests to check efficiency of my hearing on a graph. Overall great experience.
Wax removal
My father had wax removal and was very satisfied.
Great service at Hatch End
The staff at the Hatch End branch were all very helpful and polite.
Mary explained all the tests that were carried out and helped to put me at ease.
There was no sales pressure and I didn’t feel rushed in any way.
Verwendet eventuell KI als AntworthilfeMehr lesen
Told I needed my ears cleaned.
I went for a free hearing test, as advertised, but was told my ears were too blocked. So I went away, applied Earol spray (as advised) then rang up to book a clean. I was charged £70 over the phone in advance of the cleaning service. When I attended to get them unblocked I was told they do not need cleaning, adding the 'Earol' must have worked! So I naturally asked about my money, I was told 'no as I had had a service', and was then told to be 'thankful they didn't need treatment'! After writing to complain I did get £30 back (less than half); I suggested why not a £20 deposit, then pay the other £50 when they are actually cleaned? They won't do this, I wonder why? £70 is a days teaching for me! I still feel robbed and will, in future, use an audiologist that doesn't take the money up front. Imagine if your dentist had the same policy?

Antwort von Audika - Hatch End
Efficient professional company
Efficient professional company. Roopa the Practitioner very kind and patient with my 98 year old Mother in Law. Excellent result.
Calm and patient service from Roopa who…
Calm and patient service from Roopa who suctioned my mum's ears
Visited Roopa Samani at Hidden Hearing…
Visited Roopa Samani at Hidden Hearing Hatch End Pinner for micro suction to remove wax. Roopa was careful and performed the procedure successfully. The booking arrangements were efficient and I was seen on time. I will return for further treatment if needed.
Lovely staff and great service to get…
Lovely staff and great service to get ears tested for free! Very sincere and professional
Mary Wakwabubi
I found Mary to be courteous and professional - she fully explained the process and was happy to answer any questions - good experience
Ear wax removal
I found the practioner kept me informed about the process and though I had to return as The wax was very hard they were very thorough and professional
Very good service
Thank you Mary!
I had a hearing test with Mary this morning - extremely courteous and professional and thorough. Explained the process and the results very clearly
Roopa Samani was excellent
Roopa Samani was excellent. Punctual friendly and professional.
Roopa Samani was very helpful and…
Roopa Samani was very helpful and always explained to me in details what procedure was being performed and showing the images and videos. The whole experience was painless and as smooth as it could be.
Surprisingly pleasant experience
Surprisingly pleasant experience. Highly professional Roopa Samani did a wonderful job for me.
My appointment for wax removal today…
My appointment for wax removal today 27th June was at the Hatch End branch and was carried out by Khadisha Walters. She explained the procedures very well and carried out the treatment in a calm and professional manner. Excellent !!
It was my first time for ear wax…
It was my first time for ear wax removal. Roopa samani explained the procedure and that helped me to be calm for her to do the wax removal. I would recommend Roopa. Thank you.
Wax removal at its finest
I went for a wax removal (not my first one either) and it was such a pleasant experience, made even better with the welcoming and caring nature of Roopa Samani. 10/10, would recommend getting your wax removal done by this company.
Excellant Service
The service I received from Mary Wakwabubi from Hatch End Clinic was excellant, I found Mary to be both helpful and kind in her aid to sort out my problem hearing, her after service was great and I would recommend Hidden Hearing and Mary to all my friends and relatives.
regards Carole Love.
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