It's a joy to visit Audika. From been greeted by Christine & then appt with Zoe. Who is professional & friendly , she always explains what she's doing & info 're how to look after my aids. No hesitati... Mehr ansehen
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Das sagen Bewerter
My appointment went very well I give 5 stars as I always get excellent service from Chole she explains the procedure. Very well Also Kirsty the receptionist is always welcoming and helpful
The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said. I found the quote for what I’m sure are state o... Mehr ansehen
First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so... Mehr ansehen
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As always I never have a problem with…
As always I never have a problem with the staff all very helpful and friendly what more can you ask for
excellent and friendly service
excellent and friendly service. Faras went above and beyond to help my Mother.
The hearing test was on the whole…bd he quote for
The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said.
I found the quote for what I’m sure are state of the art hearing aids very expensive, having done my research into other companies, I found the same aids much cheaper. Also there was no mention by he audiologist of interest free or flexible payment options alas.
I knew something was wrong but no one…
I knew something was wrong but no one believed me but even I didn't realise how bad my hearing is
Great support
brilliant advice and support from Raj…
brilliant advice and support from Raj at York branch. really helpfull and goes the extra mile, customer service as it should be, Thank You Raj.
Verwendet eventuell KI als AntworthilfeMehr lesen
Ear Wax Removal
I went to Hidden Hearing for ear wax removal as my GP surgery no longer does it. I was really impressed with the customer service. The staff were friendly and put me at ease. It was a very quick process and I was out in 20 minutes. I’d definitely use their services again.
First class service
Went for a hearing test, as my wife said I needed one! Went to York branch in Goodramgate and saw Raj. Excellent service, fully explained and thoroughly tested. Turns out there was only a little high pitch hearing loss, normal for someone my age. Raj again gave a full explanation - there was absolutely no pressure to buy any products prematurely; and I will return when I need to. First class service.
Patient, clear and thorough
Farad Aslam was extremely patient and thorough in explaining the process and findings.
Useful information
Have been using Hidden Hearing for over five years. Always found them very friendly and professional,giving sound and useful advice.
Hidden Hearing is great.
Louise is always friendly and helpful but entirely professional. It’s a pleasure to have appointments with her in York.
Excellent Service for Ear Wax Removal
I had micro-suction to remove my ear wax. The lady who did it was very professional and efficient. She was also very friendly and personable. I can now hear again and the discomfort has gone. I would highly recommend the service.
5 stars for service, 1 star for booking
I have already given this place 5 stars for service, and I stand by that. I have just booked another appointment, 14 months after the first one.
But PLEASE could they sort out their booking system, so people can book and pay online! Having already answered various questions online, I found it profoundly annoying to have to go through a phone call with someone who stuck rigidly to a script and asked all the same questions again. If I wanted to talk, I would have phoned the booking number in the first place!
And why can payment only be taken over the phone? As it happens, I was at home, but generally I don’t like giving card details over the phone, and would rather have used PayPal.

Antwort von Audika - York 16 Goodramgate
Emily is a credit to your company
Emily is a credit to your company, she was pleasant helpfull and very profesional in all she did.
i would recomend her and your company to anyone.
Keith. ( North Yorkshire )
First time having wax removal…
First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so at ease! Would totally recommend and will be returning if ever needed! It was so quick and easy too! Thank you!
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