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Au Pair USA by InterExchange Bewertungen 

542
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

The LC changes too much. Finally when we got one that stuck around, she was incredibly rude to the host parents and uniquely unhelpful to the au pair. The onus is on the host parents (most commonly th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

All the processes, before the match and after they are always open to help and even remind you if there’s something missing or that they can improve in your experience. They make sure you’re enjoying... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Your support has been amazing. You guided me every step of the way, from leaving my home in Japan to arriving safely at my host family’s home. It gave me so much peace of mind, and I’m truly gratefu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Everything, from the very start until I was in my host families home I was amazed with au pair usa by interexchange! I cannot stop sharing my experience especially my NY expercience!!Amber was just th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kinderbetreuungsagentur
  2. Non-Profit-Organisation

Vom Unternehmen geschrieben

Au Pair USA by InterExchange is a live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support! We believe that childcare should be more than just a service—it should be an enriching experience that connects families with the world. Our program is a Department of State-designated sponsorship that connects qualified international au pairs with host families across the United States.Unlike traditional daycare or nanny services, the Au Pair program offers unparalleled flexibility. An au pair lives in your home and can provide up to 45 hours of care per week and up to 10 hours per day.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

542 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 55 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(542)

94 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

All the things

All the things Since I arrived until now

15. Jänner 2025
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

We're delighted to hear your experience has been positive since arriving in the U.S.

Bewertet mit 5 von 5 Sternen

Happy about my experience

They have help me so much through out my proses.

10. Jänner 2025
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thank you for your kind feedback! We're so glad you have felt well-supported so far in your au pair journey.

Bewertet mit 4 von 5 Sternen

I only have 4 days that I arrived but…

I only have 4 days that I arrived but everything is going well with the family and with girls from the agency everyone is very friendly

10. Jänner 2025
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Antwort von Au Pair USA by InterExchange

Thank you for sharing your first impressions of the program! We're delighted to hear you're settling in well with your host family and feeling supported by our team. Those first days are so important, and we're here to help ensure your cultural exchange experience continues to be positive. Don't hesitate to reach out to your Local Coordinator if you need anything as you continue adjusting to your new home!

Bewertet mit 5 von 5 Sternen

my experience has been eIf you want to grow professionally, Aupair Usa is the route.xcellent from…

my experience has been excellent from the first day I registered, they have given me the correct information to participate in the program as an Aupair, good company,Organized, have good coordinators who are looking out for you. The most important thing is the insurance they provide to enforce your rights outside your home country.

8. Jänner 2025
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Antwort von Au Pair USA by InterExchange

Thank you for sharing your wonderful experience! We're pleased to hear that you felt well-supported from day one. Your feedback about our detailed information, organization, and attentive Local Coordinators is exactly what we aim for. You make an excellent point about the importance of comprehensive insurance coverage - ensuring our au pairs feel secure while living abroad is a top priority. Thank you for highlighting how our support systems help protect and empower our participants during their time in the U.S.!

Bewertet mit 5 von 5 Sternen

Es una agencia amigable

La agencia es muy honesta y correcta a la hora de dar cualquier paso, se que este tipo de cosas da miedo por pero ellos siempre te apoyan, están pendientes, de dan todas las herramientas para ayudarte y que no te sientas perdido. Ya estando en USA ellos están muy pendientes de ti, de que estés bien, de que tengas todos tus documentos en regla está para que estés bien como seguro médico, estudio entre otros. Lo recomiendo en una buena experiencia y oportunidad para muchas.

8. Jänner 2025
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Antwort von Au Pair USA by InterExchange

¡Gracias por compartir tu experiencia tan positiva! Nos alegra saber que te sentiste apoyada y segura durante cada paso del proceso. Tu comentario sobre nuestro compromiso con el bienestar de los au pairs - desde la documentación hasta el seguro médico y los estudios - refleja exactamente cómo queremos que se sientan todos nuestros participantes. Valoramos mucho que reconozcas la atención continua que brindamos incluso después de la llegada a EE.UU. ¡Gracias por recomendar Au Pair USA a futuros participantes!

Bewertet mit 4 von 5 Sternen

Information in the process

Me encanta como te explican las personas que son de Estados Unidos, pero las personas que están a cargo en México a veces se tardan en responder o no lo hacen de manera clara

8. Jänner 2025
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thank you for your feedback! We appreciate you highlighting the helpful support from our U.S. team. We understand clear and timely communication is essential, especially during the preparation process. I'll share your comments about the response times and clarity of information from our Mexico team with our International Cooperator partners - this helps us improve our service for future au pairs. Thank you for helping us maintain high standards of support across all our teams.

Bewertet mit 5 von 5 Sternen

Excellent support and professional service! experience with Au Pair USA by…


My experience with Au Pair USA by InterExchange was outstanding from start to finish! The staff were friendly, supportive, and very professional throughout the entire process. They provided clear information every step of the way and helped me feel confident about taking this big step to a new country. The program is well-structured, and they clearly prioritize the safety and success of both the au pair and the host family.

8. Jänner 2025
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Antwort von Au Pair USA by InterExchange

Thank you for sharing your wonderful experience with Au Pair USA, Leche! We're delighted to hear that you felt well-supported throughout your journey. Your feedback about our clear communication and structured approach really highlights what we strive for - ensuring both au pairs and host families feel confident and secure during this significant life transition. The success stories of au pairs like you inspire us to maintain our high standards of support and professionalism. Wishing you continued success in your cultural exchange adventure!

Bewertet mit 1 von 5 Sternen

Unsafe caregiver

I am writing to express my profound disappointment with the recent au pair placement facilitated by your organization.

The au pair assigned to my family has demonstrated significant issues that make her unfit for this role, raising serious concerns about the vetting process. In addition to openly discussing her need for psychiatric intervention and medication, she has made troubling and false claims about my family, including stating that my son does not speak English—an assertion that is blatantly untrue.

Furthermore, she has repeatedly expressed dissatisfaction with her compensation, claiming that other au pairs receive raises and that they advised her not to help with tasks such as taking out the trash or unloading the dishwasher because “it would become her sole responsibility.” However, as explicitly stated in your organization’s handbook (page 27), these tasks are part of her outlined duties (all family members chip in). Her unwillingness to follow these guidelines adds to the overall unprofessionalism and lack of fit for our household. She hid herself in the room all day and only came out when I knocked on the door to tell her dinner was ready.

Most concerning are the alarming personal statements she has made. She disclosed that both she and her mother have discussed ways to kill her cousin’s father due to his abusive behavior. She also stated that she once had to save her mother from committing suicide by pulling her off train tracks. While I cannot verify the depth of these claims, they strongly suggest significant mental instability that makes her unsuitable for this position. It is neither within my capability nor responsibility to manage such serious mental health concerns.

This entire experience has been distressing for my family and far from what I expected when trusting your organization to provide a competent, reliable caregiver.

11. Dezember 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

It's unfortunate to hear that the match did not meet everyone's expectations, and we hope that the matter has been resolved satisfactorily.

Bewertet mit 5 von 5 Sternen

Im satisfied

Everything is pretty organized and well planned. I get support all the time I need it.

22. November 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thank you for sharing your review :)

Bewertet mit 5 von 5 Sternen

easy yet thorough

22. November 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thank you, we're so pleased to hear that you found the experience easy and thorough.

Bewertet mit 5 von 5 Sternen

What made my experience great is the…

What made my experience great is the fact that I didn’t have to do everything all by my self the agency really puts in all the work and very helpful and fast,

6. November 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Glad to hear you've had a positive experience. Thanks for the feedback!

Bewertet mit 5 von 5 Sternen

Bianca’s Review Au pair USA

Au pair USA has been by my side since day one they always help me with a smile and they are always on top of things and informing you about your journey and safety ! Thank you so much Au pair USA for taking care of me and my dream !!!💕🇺🇸🤗

6. November 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thanks! Hope you have an incredible year! 🐝

Bewertet mit 5 von 5 Sternen

A wonderful childcare solution

A wonderful childcare solution, and a company with great customer service and clear communication.

1. November 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thank you for sharing, Catherine, and thank you for choosing Au Pair USA as your agency. We will do our best to continue to deliver on a 5-star experience from here on out :)

Bewertet mit 5 von 5 Sternen

Best company to choose if you're looking for an unforgettable experience

Best company to choose if you're planning on being an au pair! They're very attentive, very kind and they're always available to guide you in this process and help with all the doubts you might have.

30. Oktober 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thank you so much, Dana. We appreciate you working with us and we are really happy that you've had a 5-star experience so far.

Bewertet mit 5 von 5 Sternen

Nice people

Everyone answered me too fast and resolve my doubts.
They are so nice and I feel comfortable asking.

16. Oktober 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Always happy to be helpful, Wendy. Thanks so much for the review!

Bewertet mit 5 von 5 Sternen

Communication

I think for me the fact that the company gives continuous messages during our process of comi g to the US and even after we arrived is of great help

11. Oktober 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

We certainly try to be as supportive as possible to ensure an enriching experience for everyone. Thanks for the review!

Bewertet mit 5 von 5 Sternen

Easy processes and would use again

The website and au pair profiles were easy to navigate, allowing us to find a great match quickly. The agency answered our questions promptly and ensured a smooth transition for us and our au pair. They maintain regular contact and are always available for any follow up.

11. Oktober 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Glad everything has gone smoothly. Thanks for the review!

Bewertet mit 5 von 5 Sternen

You were supporting me all the time

You were supporting me all the time
It’s an incredible oportunity to know new people and language

2. Oktober 2024
Au Pair USA by InterExchange-Logo

Antwort von Au Pair USA by InterExchange

Thanks, Laila. We hope you're able to make the most of your time in the USA!

Bewertet mit 5 von 5 Sternen

Very Good experience..

I liked that they were always aware of my flight, of my arrival, they checked the place where I arrived, and provide activities for one to meet the other aupairs and their families and always they give very good advice..

4. Oktober 2024
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Antwort von Au Pair USA by InterExchange

Thanks, Giovanna. Glad to hear things are off to a smooth start since your arrival!

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