AUTOHOME Assistance Bewertungen 

98
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Abdul went above and beyond From the minute I broke down Abdul had me in my own home within 15 minutes and checked in every 20 minutes and had my scooter returned to my address within the hour . W... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been with Autohome for years and before that my family were with them. They have honestly, never let me down...ever. I have rarely used them for recovery but when I needed them, they were t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I cannot fault the excellent service I received when my fire engine broke down. From the first call I was given a timescale which was met. The advisor was really helpful and professional and kept me u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Beth was in control from the moment she answered my call. Polite, professional and calm, she asked exactly the right questions and dispatched a recovery vehicle within minutes. She called me with upda... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

Autohome Assistance was established on 8th April 1971, and has been providing reliable vehicle breakdown cover ever since. With over 50 years of experience, we offer comprehensive assistance across the UK and Europe. Whether you drive a car, van, motorbike, mobility scooter, powered wheelchair, or classic commercial vehicle, Autohome has you covered.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

98 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,9

Alle Bewertungen

(98)

88 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Dan was extremely efficient

Dan was extremely efficient, helpful and obliging along with updating me.
Adrian also extremely helpful, the service between them both was above and beyond, 100% recommend, thank you both so much, greatly appreciated.

3. November 2025
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Antwort von AUTOHOME Assistance

Thank you for your kind words! We're really pleased Dan and Adrian provided such great service. We'll be sure to pass on your appreciation to them both.

Bewertet mit 5 von 5 Sternen

Once again Autohome have gone above and…

Once again Autohome have gone above and beyond broke down on the A5 recovered home within hour and a half. Recovery man friendly and very professional Thank you once again. Controller was friendly helpful and attentive credit to you all

2. November 2025
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Antwort von AUTOHOME Assistance

Thank you! We’re glad we could get you home quickly and that our team made a positive impression. We appreciate your kind words!

Bewertet mit 5 von 5 Sternen

Dan was exceptional today

Dan was exceptional today, made life very easy for myself especially with my children with me, first thing he made sure of was that we was safe and not on the road. I was kept up to date with the whole recovery process, from picking my car up, to the location and drop off. Thank you Dan, and happy Halloween

31. Oktober 2025
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Antwort von AUTOHOME Assistance

Thanks for the lovely feedback, was chuffed to hear this—especially knowing he helped make things easier with the little ones in tow. Hope you all had a great Halloween! 🎃

Bewertet mit 5 von 5 Sternen

Dan was amazing was very helpful and…

Dan was amazing was very helpful and was alway checking in to make sure my journey was going well 10/10

30. Oktober 2025
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Antwort von AUTOHOME Assistance

Thank you for the feedback, glad to see you were satisfied with the service. We have passed the feedback on to Dan, and he was very happy to hear this.

Bewertet mit 5 von 5 Sternen

Very professional and efficient and…

Very professional and efficient and kept me informed all the way through the process.

28. Oktober 2025
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Antwort von AUTOHOME Assistance

Many Thanks, glad to hear we could keep you informed and make things smooth.

Bewertet mit 5 von 5 Sternen

Fantastic Service

I cannot speak highly enough of the service I have received. Fast, polite, very prompt service, with follow up phone calls to make sure the breakdown service had arrived, and to make sure I was ok. Absolutely brilliant. Thank you for taking the stress out of a cold morning breakdown.

24. Oktober 2025
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Antwort von AUTOHOME Assistance

I'm so glad our team could make your experience less stressful. I will make sure to pass on the feedback.

Bewertet mit 5 von 5 Sternen

Home and dry again

Abdul made getting home so much easier than it could have been. Thanks Abdul 🙌
My mobility scooter and I made it back home within an hour which I think is outstanding service.

3. Oktober 2025
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Antwort von AUTOHOME Assistance

Thank you for your feedback. We're glad Abdul was able to help you get home quickly and safely.

Bewertet mit 5 von 5 Sternen

Great service

Great service, prompt with getting the breakdown vehicle to us.
Luke i think was the guy's name on the end of the phone dealt with it very well, and a great after service.

A big thank you to John our recovery man..10/10

24. September 2025
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Antwort von AUTOHOME Assistance

Hi Ian,

Thank you for your kind words! We’re glad Luke and John took great care of you. I’ll pass on your thanks. If you need us again, we’re here for you!

Bewertet mit 5 von 5 Sternen

Brilliant experience again

Oh dear, my second breakdown in two / three weeks!! This time I had my 5 year old granddaughter in my car with me! (School pickup)
Imagine my anxiety and stress as turning on my engine there was no power!! I firstly called family to ensure my granddaughter was collected from me. Then dialled fantastic Autohome. A warm, friendly, helpful, professional response from John. He quickly established where I was.
When I asked if as part of recovery they could drop me at or near home before my car going to my preferred mechanic, John said he would talk to Able Assist. He did and negotiated that if it was needed that would happen. Amazing.

John kept me well informed and checked several times I was OK.

Able Assist were the partners who came again to rescue me. Chris then Ljke kept me informed. My wait wasn't bad considering the delays on the A45.
Luke arrived, explained everything to me. He actually got my car going. Battery problem!! He took time to explain everything in simple terms and waited until I was confident to drive home. He said to keep my engine running after short journeys. (The battery is the original to my car, 8 years old. Being changed today!)

You'll see two recent reviews ftom me now. Ive taken the time to write a review again because Autohome have been consistently amazing. So professional and reliable. As an older female safety is so important to me to have an amazing breakdown cover company is important.
John in the office was totally customer focused and had excellent Customer care skills.
Lauren also took a call from me in this event and was helpful too.

A massive thanks to John at Autohome, to Chris and Luke at Able Assist.

I highly recommend Autohome, brilliant on service and price.

A massive

17. September 2025
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Antwort von AUTOHOME Assistance

Thank you for your feedback and kind words. The relevant people have now seen the review and are very pleased.

Bewertet mit 5 von 5 Sternen

Excellent service early in the morning.

Excellent service early in the morning.

The Staff of Auto home were so wonderful. They handled my difficult time so smoothly and efficiently. Every thing was prompted and continuous feedback. Thank you AUTO Home

2. September 2025
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Antwort von AUTOHOME Assistance

Thank you so much for your feedback! It really makes us happy to hear that we’ve made a positive impact. We appreciate you taking the time to share!

Bewertet mit 5 von 5 Sternen

Ella went out of her way

Ella went out of her way. Kept me updated with calls as to when the breakdown would arrive. I've been with this company years. Wouldn't swap for another. Top marks every time there's a problem. Always delt with ASAP. Lee, the breakdown man soon had it sorted & away. Thank you Autohome

14. August 2025
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Antwort von AUTOHOME Assistance

Thank you for your feedback and kind words. I will be sure to pass the feedback onto Ella as I'm sure she will be chuffed.

Kind Regards
Autohome Team

Bewertet mit 5 von 5 Sternen

Speedy tyre blowout rescue blew us away!

Our Mini’s tyre blowout caused us some grief, but Autohome coordinated everything brilliantly. Within 15 minutes the tow truck arrived, and took us and the Mini straight to our local garage for a tyre replacement. Getting us, and the Mini, back on the road was as painless as it could be made. Full marks!

6. August 2025
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your kind words. I'm glad the assistance arrived promptly and resolved everything for you.

Bewertet mit 5 von 5 Sternen

Left work to a flat tyre

Left work to a flat tyre, contacted Autohome. My policy had cancelled, I didn’t have my bank card on me to pay the renewal. Not a problem for Autohome, they arranged recovery of my Car and allowed me to make the payment for my policy when I got home.
Had several phone calls from Customer Service Team to update me on status of the recovery vehicle and to ensure I had got home safely.

Absolutely amazing customer service from Autohome 10/10

Certainly wouldn’t of got this level service for a cancelled policy with AA or RAC

23. Juli 2025
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Antwort von AUTOHOME Assistance

Hello Martin,

I'm glad our company was able to assist in a time of need and thank You for the kind words.

Best Regards
Autohome Assistance

Bewertet mit 5 von 5 Sternen

Great company great assistance friendly…

Great company great assistance friendly staff especially with cancer so grateful

16. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Hi J Sapiano,

Thank you for your feedback, it is much appreciated. Glad our company was able to help.

Kind Regards
Autohome Assistance

Bewertet mit 5 von 5 Sternen

I wanted to say a big thank you to all…

I wanted to say a big thank you to all of you, and particularly the 2 young ladies who answered my calls for help when I recently called for help when I punctured my tyre on a pot hole.
The service I received that evening was exemplary from the call handler who called me 3 or 4 times to tell me what was happening and finally to check that the job had been completed, to the 2 breakdown engineers who came to help me. I cannot fault the service I received, and would definitely recommend Autohome to anyone.
Thank you once again

29. Dezember 2024
Bewertung ohne vorherige Einladung

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