Great to have a company find a driver, although it was a little difficult getting one it ended up working on very well
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... Mehr ansehen
Unternehmen hat geantwortet
probably the best part of our move and the most solid professional service we got between movers, dogs, transportation, etc. Good communication. good pricing. the driver was very professional and co... Mehr ansehen
Unternehmen hat geantwortet
HELPED ME WITH AN EXTREMELY DIFFICULT MOVING JOB. MY TRANSPORT SENT OPEN TRUCK TO MOVE ESCALADE TO VEGAS WAS SUPPOSED TO BE ENCLOSED. OTHER COMPANY TOLD ME A WEEK AND GUEST WAS BACKING OUT OF DEA... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Kontaktinformationen
80 SW 8th St, 33130, Miami, Vereinigte Staaten
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4,5
Hervorragend
292 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Left high and dry by AutoStar
I'm glad so many others had a good experience with this company; I did not. Manny gave me a 5-day window in which AutoStar would find a carrier. Once I paid my deposit (well in advance of the 5-day window), the communication ceased from AutoStar, and the only way I was able to obtain updates was to initiate contact with them. In the end, they left me without transport services and Number 1 Auto Transport came through at the last minute for us. The difference in the level of communication and overall service between AutoStar and Number 1 was night and day with Number 1 being far superior in every aspect.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Thank you for taking the time to share your experience. We’re very sorry to hear that the process did not meet your expectations and that communication was not as consistent as it should have been. We understand how important timely updates and reliable coordination are, especially within a defined pickup window, and we regret that we were unable to secure a carrier for your order. Your feedback has been noted and will be taken into account as we continue working to improve our service and communication. Please note that your order has been fully refunded. We appreciate you bringing this to our attention and wish you all the best moving forward.
We shipped our RAV4 to Texas from North…
We shipped our RAV4 to Texas from North Dakota. It was easy; on-time pick up and delivery and we were able to pay by Zelle. The car was in fine shape when it arrived.
Thank you AutoStar Transport.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Nelda! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
We use Autostar to assist with vehicle…
We use Autostar to assist with vehicle transfers from state to state. Eduardo is always quick to get us all squared away! The transporters communicate well upon pick and delivery. Would recommend 10/10
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Whitney, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Very good communication and fast…
Very good communication and fast delivery
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Gonzalo, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
I had a very good experience with AutoStar Transport Express
I had a very good experience with AutoStar Transport Express. Would certainly us them again. I contacted several companies to ship my car and they, by far, were the most responsive.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Jack! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Easy booking and great service
Easy booking. Great customer service. Best price.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Yaswanth! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Great service
Economical and professional! Delivery ahead of schedule.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
AutoStar Transport Express came to my rescue
AutoStar Transport Express came to my rescue after another transportation company couldn’t manage a timeframe. Without hesitation from a day to the next day, they were able to pick the car and deliver it to the port right on time. Excellent job.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Repeat customer here—great service both…
Repeat customer here—great service both times. I’ve used AutoStar Transport Express to ship vehicles from New Jersey to San Juan, Puerto Rico, and the experience has been consistently smooth.
Communication was clear, timing was reasonable, and both vehicles arrived in good condition. Reliable company that I’d use again.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Luis, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
Uninsured Drivers
They use uninsured drivers and do not take responsibility for major damage
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
We would like to address your concerns, but we cannot find your order under the name provided. If you would please provide an order ID, we would be happy to address your concerns.
Recently had my new car transported…
Recently had my new car transported from Texas to Alabama. I scheduled on a Thursday afternoon and the vehicle was picked up at the dealership the next day! Car was delivered that Saturday morning. Such an easy process!
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Cynthia, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Cynthia, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
AutoStar
I really enjoyed my experience with AutoStar, they were on-time, helpful, and got the job done.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Ob, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
I scheduled a booking on 2/19/26
I scheduled a booking on 2/19/26. Apparently they don't even start looking for a carrier until your first available pick up date which in my case was 2/27/26. Then they had 5 days to find a carrier. First off, why would you wait until the first day of pick-up to start looking? I had to extend my stay because they couldn't find one and I ended up canceling on the 5th day (today) and went with another company that found me a transporter for tomorrow in less than 20 minutes. Utterly ridiculous, the only good thing is that their customer support staff are pleasant. Find someone else to ship your car.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and that the timing of the carrier assignment affected your plans. In the auto transport industry, carrier availability is typically coordinated starting on or close to the customer’s first available pickup date so that drivers can be matched with shipments that fit their current routes and schedules. While this process works in most cases, there are times when availability in a specific area or route can take longer than anticipated. We regret that a carrier was not secured within the timeframe you expected. We do appreciate your kind words about our customer support team, and your feedback regarding the dispatch process will be taken into account as we continue working to improve our service and communication. Thank you again for taking the time to share your experience, and we wish you the very best moving forward.
Damage truck
Do not use this company. Driver diverted off the highway and hit an underpass. I have been trying to file a claim, but they not honoring their claim that the load is insured.
Reply to business comment:
Although the business replied that they are working on it, its been a month with no resolution. They were neglectful in ensuring their driver had insurance and are have not resolved the issue. Communication has been extremely slow. I am only asking for the damage to be repaired although this is also costing me rental cost, extra labor, etc.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
We’re very sorry to hear about this situation and understand how serious and concerning this must be. Any incident involving vehicle damage is something we take extremely seriously. All carriers we work with are required to carry active cargo insurance, and claims are handled directly through the carrier’s insurance provider. That said, we do not take concerns about coverage lightly, and we want to ensure the proper claims process is being followed. Our goal is to make sure your claim is addressed properly and in accordance with the carrier’s policy. We appreciate you bringing this to our attention and would like the opportunity to help resolve it.
Very reputable and delivered my vehicle…
Very reputable and delivered my vehicle and contents in perfect condition.
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
Saved me a long drive
Got some conflicting information on the front end about the timing and location of drop off, but once that was sorted, all went smoothly and my car arrived sooner than expected.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Max Montalvo @ 786-228-5246: Hello Spencer, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Spencer, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
Great Transportation company
Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours (it's about 1300 miles and 19 hour drive) highly recommend it. Will use it again!
24. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Carlos Meffe @ 786-725-2239: Thank you, Joe, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email carlos.meffe@autostartransport.com. Thanks again!
Demetri was very responsive and…
Demetri was very responsive and attentive to the moving schedule I had and ensured he could get the delivery done in a timeframe that matched my schedule and availability.
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Bryce! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at demetri.valerga@autostartransport.com
First time having to transport a…
First time having to transport a vehicle and Daniel made the entire process stress free with a open line of communication. Will definitely use Autostar Transport Express again
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Daniel Troconis @ 786-464-8184: Hi Christina, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com
They were awesome
They were awesome. Manny was very helpful. I needed it picked up within a three day window and they did just that very easy to work with.
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AutoStar Transport Express
Manny Vazquez @ (786)-725-2238: Lori, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.
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