Hiring car with Autovia (through Discover Cars) was a great experience. Samir, their representative at Perugia Airport, made whole process nice and easy for us. Car we received was brand new with 5k... Mehr ansehen
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Das sagen Bewerter
L'attente au comptoir pour prendre possession de véhicule était correcte, par contre, l'employé ne se déplace pas pour vous montrer le véhicule et ses défauts. Il faut impérativement prendre des ph... Mehr ansehen
Unternehmen hat geantwortet
Il veicolo aveva alcuni lievi danni nella carrozzeria indicati precisamente nel modulo di consegna. Non ho dato il massimo dei voti per la pulizia del veicolo perché esternamente era sporco forse a... Mehr ansehen
I hired a car from Perugia airport for my holiday last week. There was no queue - the Opel Mokka was a delight to drive and all went smoothly. I did have to park in a space for a different car hire co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Kontaktinformationen
Via dell'Aeroporto, snc, 06134, Perugia, Perugia, Italien
- +39 075 509 7204
Auto e furgoni
3,7
Akzeptabel
111 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Grosse arnaque sur la garantie bloquée
L'attente au comptoir pour prendre possession de véhicule était correcte, par contre, l'employé ne se déplace pas pour vous montrer le véhicule et ses défauts.
Il faut impérativement prendre des photos avant et après. J'ai eu un véhicule plus petit que celui demandé et aucun autre n'était disponible. Si j'en voulais un autre, c'était à moi de revenir à l'aéroport pour changer de véhicule quand un autre serait disponible.
MAIS, la grosse arnaque, c'est qu'ils bloquent une garantie de 750 EUR sur votre carte bancaire et même après retour du véhicule, ils conservent votre garantie pendant 30 jours ! Donc durant 30 jours vous avez 750 EUR bloqués sur votre carte de crédit sans rien pouvoir faire. Plus jamais je ne louerai une voiture à cette société de location.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
we are sorry that the vehicle provided was smaller than expected and that you were not accompanied to the car for a joint inspection.
Regarding the €750 deposit, this is a pre-authorization rather than a final charge. Once the vehicle is returned and the pre-authorization is released by Autovia, the time needed for the amount to become available again depends on the bank or card provider.
We understand how frustrating it is to see that amount still blocked for several weeks, and we are sorry that this was not clearer during the rental.
The Autovia Team
Highly recommended
Hiring car with Autovia (through Discover Cars) was a great experience. Samir, their representative at Perugia Airport, made whole process nice and easy for us. Car we received was brand new with 5k km on the clock. Spotless inside. Deposit I paid was back on my account within 24 hrs after we returned the car.
Thank you very much
26. September 2026
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
we are happy to know that you were satisfied with our service. Thank you for your trust.
The Autovia Team
good choice!
A bit slow at check in procedure when rental contract needed to be started, but very efficient at car return.
28. September 2026
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
thank you for your kind feedback. Customer satisfaction is one of our main priorities.
The Autovia Team
I have been in dispute with Autovia…
I have been in dispute with Autovia over a false claim that they made and then removed money from my account. They replied asking me to contact their customer care team which I have done requesting various documents/ photos to back up their claim. I have received none of these and no response at all. Countless reviews on trustpilot tell the same story about this company. Do not use them under any circumstances. If anyone at Autovia Perugia is remotely interested the booking number id 202601769033, Autovia has posted an answer that does help in anyway and I have still not had any response from their customer care team, they clearly don't care. 5/10/26
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
we are sorry that, after contacting our Customer Care team as requested, you have received neither a response nor the documentation relating to the disputed damage claim.
When a charge is disputed, the customer should be able to receive the relevant information needed to understand the reasons for it and to submit their own evidence.
You have included your booking number in the review, which allows the rental and the documentation relating to the disputed charge to be identified and reviewed.
The Autovia Team
Ottima esperienza
Cortesia e rapidita nella pratica di noleggio. Semplice anche la riconsegna.
27. August 2026
Antwort von autovia.it - Perugia Aeroporto
Gentile Cliente,
grazie per aver condiviso la sua esperienza. Siamo felici che il noleggio sia stato positivo e ci auguriamo di rivederla presto.
Il Team Autovia
È andato tutto bene
12. August 2026
Antwort von autovia.it - Perugia Aeroporto
Gentile Cliente,
grazie per la recensione e per la fiducia riposta in Autovia. Siamo lieti che abbia avuto un’esperienza positiva.
Il Team Autovia
⭐ 1 stella
⭐ 1 stella
Esperienza molto deludente con Autovia. Avevo prenotato un’auto di categoria grande, ma al momento del ritiro mi hanno dato un’auto più piccola. Per avere l’auto che avevo effettivamente prenotato, mi è stato chiesto di pagare un costo aggiuntivo.
Inoltre, l’auto è stata consegnata con circa 3 ore di ritardo. Ho anche provato a contattare l’agenzia telefonicamente per risolvere il problema, ma non ho ricevuto risposta.
Non considero questo un servizio professionale. Se prenoto e pago una determinata categoria di auto, mi aspetto di ricevere quella categoria senza dover pagare ulteriori costi. Sono molto insoddisfatto del servizio e non lo consiglio.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von autovia.it - Perugia Aeroporto
Gentile Cliente,
ci dispiace per quanto accaduto. Se viene prenotata una determinata categoria di veicolo, il cliente deve ricevere un’auto appartenente a quella categoria oppure, quando previsto e disponibile, una categoria superiore senza costi aggiuntivi.
Anche il ritardo di circa tre ore nella consegna e la difficoltà nel contattare la filiale sono aspetti che comprendiamo abbiano reso l’esperienza ancora più negativa.
Dal momento che segnala sia l’assegnazione di una categoria inferiore sia la richiesta di un supplemento per ottenere quella prenotata, è necessario verificare nel dettaglio la sua prenotazione e quanto accaduto al banco. La invitiamo quindi a scrivere a customercare@autovia.it indicando il numero di prenotazione e la filiale di Brindisi, così che il nostro team possa effettuare le verifiche sul caso.
Il Team Autovia
Ho prenotato la macchina alle 08:00
Ho prenotato la macchina alle 08:00. Alle 08:40 non c'è nessuno al desk. Pazzesco.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von autovia.it - Perugia Aeroporto
Gentile Cliente,
ci dispiace per quanto accaduto. Presentarsi per il ritiro alle 08:00 e trovare il desk ancora senza personale alle 08:40 è un disagio serio e non corrisponde al servizio che vogliamo offrire.
Ci scusiamo per l’attesa e per la mancanza di assistenza.
Il Team Autovia
staff vert helpfull
27. Juni 2026
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
thank you for sharing your feedback. Your satisfaction is very important to us and encourages our team to keep improving.
The Autovia Team
I would use them again
The company operates in a correct, honest manner. The staff was very helpful, and no issues.
17. Juni 2026
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
we are delighted to read your positive comments. Thank you for choosing our company.
The Autovia Team
All went smoothly
I hired a car from Perugia airport for my holiday last week. There was no queue - the Opel Mokka was a delight to drive and all went smoothly. I did have to park in a space for a different car hire company when I dropped it back, as the two spaces for Autovia were full, but I explained why and was allowed to leave it there. No complaints at all.
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von autovia.it - Perugia Aeroporto
Dear customer, we truly appreciate your feedback. We’re glad everything went smoothly for you.
The Autovia Team
La cortesia dello staff e la velocità…
La cortesia dello staff e la velocità della pratica
22. April 2026
Antwort von autovia.it - Perugia Aeroporto
Gentile cliente,
grazie davvero per il suo feedback positivo! Siamo felici che l’esperienza sia stata di suo gradimento.
Il Team Autovia
Upgrade gratuto da Toyota Yaris a…
Upgrade gratuto da Toyota Yaris a VolksWagen Golf 2000 diesel nuovissima, per un confort molto maggiore.
27. April 2026
Antwort von autovia.it - Perugia Aeroporto
Gentile cliente, siamo lieti che tutto sia andato per il meglio. Grazie per la fiducia e per il tempo dedicato alla recensione!
Il Team Autovia
Great service
Great service, nice frindly people, good car, Easy to pickup and return at Perugia airport
9. Oktober 2025
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
thank you for your review! We’re glad to hear that you appreciated our great service, friendly staff, and the easy pick-up and return process at Perugia Airport.
Your positive feedback is truly appreciated.
Best regards,
The Autovia Team
Everything according to plan
Everything according to plan. Helpful and flexible personnel.
5. Oktober 2025
Antwort von autovia.it - Perugia Aeroporto
Thank you very much for your 5-star review!
We’re glad to hear that everything went according to plan and that you found our staff helpful and flexible. Our team is committed to providing a smooth, reliable, and customer-focused rental experience every time.
We look forward to welcoming you again soon!
The Autovia Team
Antwort von autovia.it - Perugia Aeroporto
Thank you for your 5-star review! We’re delighted that you appreciated the helpfulness and politeness of our helpdesk staff. Providing friendly and professional service is one of our top priorities.
We look forward to welcoming you again soon with Autovia!
The Autovia Team
Use with care - agree car damage before driving
I’d actually give this company zero stars if I could.
Requested a Seat Ibiza but got a battered Fiat 500 from perugia airport - we were given a printout showing damage to the passenger side and rear of the car. However we took a video prior to driving it away. We had no incidents with the car. And returned it in the same condition, A number of weeks later we were advised that we had caused additional damage to the passenger side and would be invoiced for cost of repairs. I provided video evidence showing the alleged damaged was already done however they still too money from my credit card.
The fact that there was existing damage (which looked quite old) should have made me request another car. I suspect that this company claim for repairs and don’t in fact get the car repaired and then charge the next renter ……. And so on.
UPDATE:
After many emails and re sending of video evidence, Autovia eventually acknowledged that the damage was pre-existing to my hire and refunded the amount taken from my card. Whilst collecting and dropping off the car was good, the post rental experience was not. I’ll not be using Holiday extras to book a budget rental again.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
we have located your contract and can clarify every charge applied. We do not “steal” — any amounts are processed strictly according to the signed rental agreement and documented vehicle condition.
Please write to customercare@autovia.it
so we can share a full breakdown and correct anything that may be wrong. Once clarified, we kindly ask you to consider updating or removing your review.
Autovia Team
Autonoleggio serio ed economico
Personale gentile, auto nuova e conveniente ci siamo trovati benissimo!!!
19. August 2025
Antwort von autovia.it - Perugia Aeroporto
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Antwort von autovia.it - Perugia Aeroporto
Gentile cliente,
la ringraziamo per il suo riscontro positivo! Siamo lieti che abbia apprezzato l’efficienza delle operazioni e la qualità del veicolo. La prossima volta contiamo di guadagnarci anche la quinta stella!
Un saluto cordiale,
Il Team Autovia
Huge fee!
Huge fee!
I didn't get the car I ordered. I appreciate this happens. However, the GR car I was given is a large car with very limited power to get up hills. Of which there were/are many.
I then needed to extend the booking for a further two weeks and was quoted 1,800 eruros. I huge amount of money. I did not take this quote and went to another car rental company who gave me a car for MUCH lower.
15. August 2025
Antwort von autovia.it - Perugia Aeroporto
Dear Customer,
thank you for sharing your experience. We are sorry to hear about your disappointment.
Please note that car models shown during booking are always “examples” of the category reserved, and while we do our best to provide the same model, substitutions within the same or higher category may occur depending on fleet availability at the time of pick-up.
As for the extension cost, rental rates are dynamic and can vary significantly depending on period, availability, and booking channel. This is why the quotation you received for an extension may have been higher compared to your initial reservation.
Should you wish, you can contact us at customercare@autovia.it with your booking details, and we will be happy to review your case more closely.
Best regards,
Autovia Team
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