Used to buy spares from them on eBay over many years, since all eBay's stupid UK changes for private buyers/sellers, I deleted my account of 13 years. Very Glad Avern have their Own website, ordered... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
It was a scam, I called the customer service repeatedly, the same voice would answer for all the departments (sales, technical, etc). The woman told me to that the order has been lost in transit and... Mehr ansehen
Unternehmen hat geantwortet
Thank you. Able to confirm initially I was buying correct new motor for Henry, delivery delayed but truly excellent customer service from Olivia… thank you.
Unternehmen hat geantwortet
The product is as described, and even better because the description didn't mention an additional bag, but in fact it was included. Fast delivery, everything as it should be. Thank you
Unternehmen hat geantwortet
Unternehmensdetails
- Reinigungsmittelanbieter
- Anbieter von Haushaltsgeräteteilen
- Großhandelssupermarkt
- Anbieter von Industriestaubsaugern
- Anbieter von Hausmeisterbedarf
- Staubsaugergeschäft
Über Avern Cleaning Supplies (Internet) Ltd
Vom Unternehmen geschrieben
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Kontaktinformationen
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Vereinigtes Königreich
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,5
Hervorragend
1130 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
It was a scam
It was a scam, I called the customer service repeatedly, the same voice would answer for all the departments (sales, technical, etc). The woman told me to that the order has been lost in transit and that a new one was ordered for me to arrive the day after, which never happened. So, after 3 working days, the DPD tracking number is showing no details, I am still not in possess of the items I bought with a "next day delivery".
Basically binned 30 £ .
21. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hello, Thank you for taking the time to leave us a review. I can see that your order has been shipped right after you ordered it and was dispatched via DPD next day service. Unfortunately it did get lost in transit as it did not get delivered. We have offered to send you a replacement as soon as possible, however you have requested to have a refund which has been issued.
good expert advice and prompt delivery…
good expert advice and prompt delivery as promised.
22. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Scott,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Thank you.
Thank you.
Able to confirm initially I was buying correct new motor for Henry, delivery delayed but truly excellent customer service from Olivia… thank you.
1. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found Olivia so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Good Price, Clear communications, Speedy delivery
Good Price, Clear communications, Speedy delivery.
20. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Bruce,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
excellent service items arrived quickly
20. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Mark,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
I place am order for cleaning kit…
I place am order for cleaning kit including buckets mop handles mop dustpan green kit,( 1) they send green buckets and blue dustpan (2) the order is not complete item or missing (3) the mop heads or poor quality
20. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Cardella, I am sorry you have received a wrong colour dustpan in your cleaning kit. I can see our customer service team has answered to your return request. Please rest assured we will resolve this matter as soon as we receive your return. Sorry about the inconvenience.
Quick respond and delivery
19. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Marcin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Item arrived on time as advised
Item arrived on time as advised , good price and good service .
7. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Alan,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
From start to delivery time was great
From start to delivery time was great
But my replacement motor didn’t work
They are sending me another replacement which I’m very great-full for
Hopefully all will be good and a fifth star can be added because everything else was spot on.
19. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Michael,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
delivered promtly and as described.
6. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Competitive pricing
8. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Jeff,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Delivery took place in an appropriate…
Delivery took place in an appropriate time frame and I was kept informed as to progress
5. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Stuart,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Martin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
A new looking henry
I purchased a new black cover for my numatic henry as the previous one was covered in scratches and since i wanted to sell my henry i thought i would purchase a new black cover which was easy to fit and now looks like a new machine ready for the new owner and would like to say thankyou to avern for being helpful and would purchase from them again
14. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Matthew,
I'm glad you found our products so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Numatic 32mm multiple size hoses
We purchased 2 of the Numatic 32mm Multi size hose’s as I was after a longer hose for reaching hard to reach areas like the ceiling. I assumed from the photo that the fitting for attaching the hose to the vacuum was locked together with the hose in the same way the original hose is. However, this isn’t the case and the screw fitting screws onto the hose by only a few turns. Subsequently on vacuuming, the tubing unwinds from the attachment and comes out, repeatedly! It also affects the seal. It’s infuriating. Purchasing this product coincided with the birth of my son so it was not my top priority and I was subsequently outside of the 1 month returns policy when I contacted Avern. They were prepared to offer me a replacement however on confirming I had the compatible vacuum it seemed pointless. It saddens me that on informing Avern (the manager) on a product that doesn’t work as expected and what I consider a misleading product image on their website, they were uninterested. Funnily enough there is no direct means of reviewing the products Avern sell.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hello Gemma,
I am sorry you have experienced problems with the Henry hose. Upon investigation I can see that our customer care team responded to you promptly back in September and offered you either a replacement or a full refund. I can see you chose to have a full refund. We strive for a 5 star service, so please do let us know what could we do to improve and apologies again for the negative experience with one of our products.
Kind regards,
Avern
Excellent service as always
Excellent service as always, great prices and delivery was very quick.
30. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Cheryl,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Really helpful in sourcing the right…
Really helpful in sourcing the right replacement motor for my Henry quick delivery, great service
5. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price came on time
5. Mai 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Reginald,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
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