Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Once again needed spare part for our floor cleaner.Avern cleaning were great and I had the replacement lead in a matter of days and the machine back up and running
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Mehr ansehen
Unternehmen hat geantwortet
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Mehr ansehen
Unternehmensdetails
- Reinigungsmittelanbieter
- Anbieter von Haushaltsgeräteteilen
- Großhandelssupermarkt
- Anbieter von Industriestaubsaugern
- Anbieter von Hausmeisterbedarf
- Staubsaugergeschäft
Über Avern Cleaning Supplies (Internet) Ltd
Vom Unternehmen geschrieben
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Kontaktinformationen
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Vereinigtes Königreich
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Hervorragend
1246 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Elin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Poor delivery service
The item, which is small, has not yet arrived. It was supposed to be delivered on Saturday , 2 days ago, but just before the delivery window EVRI sent a message saying that as the parcel was so large it would need a special consignment. EVRI is a most inefficient courier.
30. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
Really sorry you have experienced issues with the courier. I can see that your order has now been delivered. If there is anything we can do to turn your 1 star experience into a more positive one, please drop us an email at sales@averncleaningsupplies.com
Regards,
Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Geoff,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
First class service
First class service. The item arrived the next day and that was amazing. Product was exactly as described.
29. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Barry,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
On time and delivered as instructions
29. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Jayne,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
28. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Customer service that responds
I had cause to contact customer service and they responded very promptly resolving the issue. Good service and pricing.
28. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our customer service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Very fast delivery exactly what I…
Very fast delivery exactly what I ordered. Thank you.
27. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Delivery problems
I ordered 1 item on the 25th April, I realise it is the weekend and to be fair the item was shipped on the Monday but still not seen the package, after talking to the company it will be delivered this afternoon Friday to my place of work, but between 3 and 5. As it is a Friday we all leave early so they can not change the delivery time all they could do was offer a refund, but I need the item for the weekend. Apparently there was a delay at the courier which I was not informed off. So I now need to stay at work until the idem is delivered. Please be careful if you need items in a rush they use Evri.
27. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hello,
We’re sorry to hear that you’ve experienced issues with the courier.
We offer a few courier options at checkout, and customers can choose the service they prefer. However, we’re always here to help if any issues arise.
Due to the high volume of orders, we’re unfortunately unable to track every order daily. However, if you contact us, we’ll always chase the courier and look into possible solutions for you.
If you’re still experiencing issues with your order, please email us at sales@averncleaningsupplies.com.
Kind regards,
Avern
Great value and good service
16. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Vacuum cleaner bags quickly dispatched
Vacuum cleaner bags quickly dispatched, thank you
24. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Rob,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price, great service
Decent amount of detail on the website, very competitive pricing and rapid despatch and delivery. Would definitely use Avern again.
24. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Spot on no problem
23. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Thomas,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Trevor,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
24. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The delivery was on time
The delivery was on time, it is just the product doesn't fit our need.And the refund process was ok
21. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us even if the product wasn't the right fit. Let us know if we're able to help further.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Shelagh,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
First time using them and so quick and…
First time using them and so quick and just what i ordered
21. April 2026
Antwort von Avern Cleaning Supplies (Internet) Ltd
Hi Christian,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.