My items were not delivered on my delivery date. It was re-scheduled for the following week. The delivery person contacted me by phone 3 times because he was lost, even with a GPS.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
When I saw that halibut and lingcod were back we put in a big order, it arrived in a styrofoam coffin, nicely frozen. Then Coho came back so we placed another large order that we are currently looking... Mehr ansehen
Unternehmen hat geantwortet
Some things are good, some things are great and the fresh sockeye fillets that I had delivered were EXCELLENT!! They were individually vacuum packed and icy cold. I cut them into individual porti... Mehr ansehen
A problem with the original delivery. Shipped ok a Friday, sat in a warehouse, thawed. We did not accept. I spoke to the Owner, he looked after it and had a new Company ship out in a styrofoam... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a 100% owner-operated, small business based out of Ladner, BC: five of your local fishing families supplying the highest-quality seafood direct to you at the best prices online! You will be guaranteed only wild-caught, sustainable, antibiotic-free and hormone-free seafood that is 100% traceable as it never leaves our sight!
Kontaktinformationen
4785 47 A Ave, V4K 1T2, Delta, Kanada
- info@bclivespotprawns.com
- bclivespotprawns.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 16 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Happy with our first order
Happy with our first order. The fish quality is excellent and the pricing is very reasonable. We are planning our second order now.
It was nice to meet Darren today
It was nice to meet Darren today. You guys work hard for the money!
Great First Impression
Quick, personal response from Darin. Had my order to my door with a few bonus extras the next day. Good quality product and packaging at a fair price. Can't ask for more.
mussels were very fresh and delicious
mussels were very fresh and delicious. Staff is always helpful and friendly
Communication is not there anymore
Communication is not there anymore
I had to contact two time about my last order

Antwort von bclivespotprawns.com

Antwort von bclivespotprawns.com
How we handle business when very busy
There was some confusion around my order, and so initially it was not a great experience. However, the owner of the company ended up providing a discount AND personally driving fish to my home for me. As a small business owner, I know that I am not always at my best, and sometimes things don't always go perfectly every time, but it's how we respond in these situations that separates the ones worth supporting from the ones worth forgetting. I look forward to my next seafood order arriving at my house soon!

Antwort von bclivespotprawns.com
Excellent service & products!
Appreciated the prompt reply for my questions! Communication is very important! The scallops & halibut cheeks were nicely packed & were still frozen when I received the package! Now looking forward to the delivery of uni this Thursday & see how they turn out! 🙏

Antwort von bclivespotprawns.com
Sealing the Uni is a great way to make…
Sealing the Uni is a great way to make me feel safe that product have not been tempered with. Also a nice touch to place the Uni in water

Antwort von bclivespotprawns.com
Love the halibut.
Great fish. My second time getting frozen halibut filets. Great cuts and the best price.

Antwort von bclivespotprawns.com
A very satisfied customer
Just received the premium sashimi boxes and they’re highly recommended!

Antwort von bclivespotprawns.com
Quality products at reasonable price
Quality products at reasonable price. Prompt services and email reply! 5 ⭐️ !

Antwort von bclivespotprawns.com
Terrible customer service, not gonna buy again.
Bought some frozen salmon. FIsh is ok, but terrible purchasing experience. First the website wouldn't take my address. Had to have a live chat to get someone on the phone. He tried, still didn't work, so he sent me an invoice through email with a shipping charge of $25. Only found out after that your website said clearly shipping was $10 for Calgary. I told him about the charge, he insisted shipping is $25, I showed him the screenshot, never heard from him again. Don't really care about $15 bucks, I even tip'd the delivery guy. Just not a fan of how you guys doing business. Not gonna buy again.
Darin has been great over the years…
Darin has been great over the years great quality and available by phone is ever any problems stand up guy!

Antwort von bclivespotprawns.com
There was a small malfunction with my…
There was a small malfunction with my order upon delivery and bclivespotprawns quickly resolved the issue without delay.

Antwort von bclivespotprawns.com

Antwort von bclivespotprawns.com
Product (6 oz sablefish fillets) is…
Product (6 oz sablefish fillets) is excellent. Delivery times are an issue; I had a confirmed delivery for Sat Sep 6 between 9 am and noon; order was delivered after 5 pm - after I called your office about 3 pm.
Delivery and missing item
Delivery is not within the time stated. Item is missing and re-delivery date is unknown.
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