Belro Bewertungen 

I placed an order on 6/30/26 for a portable air conditioner. It is 7/18 and I still have not received my item. The 1st customer service person was very nice and she even refunded the $9.99 I paid to insure the item. The 2nd person hung up on me. I got 2 response emails after my complaint. But still have not received my package. I wish I had checked this website for reviews before purchasing.

DO NOT ORDER FROM THESE PEOPLE! 18 DAYS SINCE MY ORDER, AND IT'S STILL NOT HERE. I EMAILED & GOT GENERIC RESPONSE ABOUT HOW THEY'RE SO CONCERNED WITH WORKING CLOSELY WITH FULFILLMENT PARTNERS & WILL ANSWER ANY QUESTIONS, BUT NO RESPONSE TO MY NEXT 3 EMAILS. THIS IS BEYOND RIDICULOUS.

Order a portable air conditioner never received they keep telling me it’s on the way and now they’re hanging up I’m going to get my money back don’t buy from this company I wish I would’ve saw this page sooner

It’s a horrible company with horrible service and equally horrible product: First, it took forever for the microblading brow pen to get to me and the tracking process is impossible as you can’t get an accurate shipping info unless you email customer service. Next, they overcharged me and when I called them, claimed that it was a glitch in the system that signed me up for some subscription and some shipping protection that I didn’t request. True, after I called them, they refunded the extra money. Finally, I ordered my pen in brown. Instead, they sent something that looked red and not even remotely brown on the skin. The only good thing was that for $20, I could just throw it out. I will never order from them again!

Ordered the upgraded grill grease collection system and the item received was substantially different from the one pictured in their online web pages and was missing a key component - silicon bucket liner. They did not honor their return and refund policy in any manner. Had to use credit card dispute process. I am out the money to return the item.

This is a scam operation trying to cheat people out of money might continuing to charge their payment method with add-ons that they're hoping to slip by without notice. First they promised the product the next day. After your order is in they notify you that the product will then take 7 to 10 days to arrive. In reality it takes at least 4 weeks and then they substitute a cheap version of what you ordered hoping to get by. In the meantime your payment method is charged an extra fee for expedited service which you didn't ask for and you certainly did not get. A couple of weeks after that, they charge your card another $40 for membership, which you never saw anything about Jordan shoes sign up for. You have to go through the whole process each time of writing to them several times to get a refund on your payment method. Finally they send you a smaller size version of your product that 1/5 the amounts on temu, and then want you to pay postage to return their item in order to get a refund. They offer you a 50% discount on the next item you order from them as if you would ever order another product again from such a horrible company. They show you that they have a customer service phone number, but when you call it you are always the first person in line and they never answer the phone. The entire operation is geared to steal money from you hoping you will not notice subsequent charges to your payment method. This company is a total scam and in the end they offer you 35% of the purchase price to go away or spend more money on postage hoping that they will refund your money. Even if they refund 35%, they're still making money because the item they sent you cost $11 instead of $48 which was your purchase price. Do not use this company! It is a complete scam!

If I could give a zero I would! They sent me knock off boots that do not look like the ones advertised in anyway! I've emailed them pictures they sent a couple of email back and forth. I then got a email saying my case was closed!
With all the the complaints and these are serious complaints. They are scamming people it's all over the Internet why haven't they been shut down and fined!!??

The hand held weed whacker is a bunch of crap!!! Fell apart when I tried to use it. Then the company committed consumer fraud when they tried to put another charge on my credit card. Thank God Citibank caught it. DO NOT BUY FROM THIS COMPANY!!! IT IS A SCAM!!!!

This company is a scam! They tried to take the exact same amount of money out my bank 4 times through 4 different companies. Luckily I have a bank that don’t trust anybody and they didn’t get my money.

My bank is going after them on fraud charges. Do not order from this scam company

Ordered on July 2nd, July 14th, still waiting!! TOTAL scam!!

This is a scam company. To make a long story short, after numerous unauthorized charges to my card, I reported this activity to my bank. They flagged the charges as fraulent, credited my account, then canceled the current card as compromised and sent a new one.

Ordered an item, one day free shipping. It took over a week plus they charged me an extra $10 for expedited shipping. Just recently got two new charges from their Bank Plus another location for the same amount also affiliated with them for a bogus purchase. Credit card was canceled because of it. Do not use this company!

BEWARE!!! They keep charging your account with items that you haven't purchased. Had to cancel my credit card

I, too, wish I would have checked reviews before trying to place an order. Today, I placed an order using my VISA debit . . . but my order was not completed because my bank declined two attempted transactions in just a couple minutes because the bank flagged the transactions because of a history of fraud and additional unauthorized and recurring charges. I've cancelled my VISA and, as other reviews mention, I'll have to update my payment methods on auto pay account when I get my new card. So, I am not out any money. Also, the attempted bank transactions were were not made under the Belro name, they were made under Kelvo Shop and Maren Online and we're for almost $10 more that the "final" amount due on the Belro order. I called Belro (they say they answer phones 24 hours a day). Phone answered and put on hold in call queue. After couple minutes it said I was first in queue and would be answered shortly. Couple more minutes was sent to voicemail and voicemail was full. Then the call ended. The jacket is still sitting in the cart online. Belro has a Better Business Bureau rating of "F".

I wish I had researched this company before I placed an order!! I declined the Ultimate Protection Plan for $9.99, but was charged anyway. I emailed the company and they assured me it would be refunded...it was not. I ordered a light for $39.99 because they offered free shipping. I was charged $49.96. Shipping was supposed to be within a day or two, but once I submitted my order the next screen said that due to the "tariffs", shipping would be delayed. (I waited 2 weeks.) This was during the second week of June, long after the tariffs had been cancelled. (BTW..The light was made in China.) I should have just gone to my local big box store. The light was about the same price there and I could have avoided this awful company. I couldn't use my credit card that expired in September (3 months away) because the expiration date was TOO SOON. Credit cards are not the same as PASSPORTS!! Another red flag...They only accept Visa and Mastercard, not American Express or PayPal. I had charges from ROVADEALS.COM and ZAPOSTORE.COM, which took me awhile to figure out...because I did no business with either of these companies. I went directly to Belro.com. AVOID THIS COMPANY!
UPDATE - 8/26/2026
The awful saga continues!! Now I understand why the company refused to accept PayPal and a credit card that was going to expire in 3 months. When I opened my credit card statement I had (5) five debits amounting to $199 from ZAPOSTORE.COM and LUVODEALS.COM.
I jumped through the hoops and called the numbers on the transactions. The numbers were not accepting calls. I emailed the companies and they both bounced back as "failed mail". I then contacted my bank's fraud department to dispute the charges. They immediately cancelled my card and were able to refund the $199.
PLEASE AVOID THIS SITE!

SCAM!!!
I tried to order a pair of shoes. They offered a membership I tried to decline. Each time I clicked deny, they tried to charge my credit card again until it was blocked by the bank. They didn't ship the item for a long time, so I canceled the order. They refunded me, but then multiple attempts were made to charge my credit card again. A second card was thankfully blocked by the bank. I got tired of getting these new credit cards in the mail and managing all claims, cancelling all these transactions... STAY AWAY!!!

You cant trust anything they advertise
The shipping is desastress they promess next day deliver but it takes 8 to 10 days
You cant even cancell because tjey claim its in transit.
Its all a scam. Stay away

Don't buy from this company! I bought a "potable air conditioner", which was a weak fan with an icepack, which was fine, it happens. But then I was charged $39 95 for a membership fee that I didn't authorize, and then after, I had them refund it, it came up again, plus another charge for $34.95 from another company with a different name, but I know it's from this company. I had to call my bank to dispute the charges, and to prevent this from happening again, I had to cancel my debit card account, and get a new one, which is going to be a hassle updating all the payment accounts I had with it. I should have read the reviews first. This is despicable how they are scamming people!