First time user of BOE, read some reviews about prices and service and placed my order. However, DPD lost my parcel on the first day that it was collected by them. Checked on the site and yes it had n... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The MANROSE fan I wanted to buy was a good price and the ordering process was very straightforward. Delivery via DPD was swift and on-time. The package arrived in good shape. It's early days as the... Mehr ansehen
Unternehmen hat geantwortet
Was looking for a inline extractor fan Big on electricals have a good selection of extract fan and kits found one that fitted my needs on website placed order and had next day extract kit looks qu... Mehr ansehen
Unternehmen hat geantwortet
EVRI - as usual, but hopefully my purchase will arrive before too long! If I was a seller, I wouldn't risk damaging my reputation with this notoriously useless delivery service. It would be better to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Big On Electricals
Vom Unternehmen geschrieben
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktinformationen
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Vereinigtes Königreich
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Hervorragend
6547 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My order was delivered ontime and at an…
My order was delivered ontime and at an excellent price.
7. April 2026
Antwort von Big On Electricals
Hi Stephen,
We’re really pleased everything arrived on time and at a great price ⏱️
It’s always good to know we’re delivering both value and reliability, so we appreciate you sharing this 💙
Best wishes,
Elise
Having not received the item I ordered
Having not received the item I ordered, I rang Big On Electrials direct and they were very helpful. They apologised and gave me the option of a refund or to send another. I agreed for them to send another item.
So I'll have no worries about ordering from them again.
21. April 2026
Antwort von Big On Electricals
Hi Richard,
It’s great to hear the team were able to step in and get things sorted quickly for you 🤝
Issues can happen, but it’s how they’re handled that matters — glad you felt looked after. We really appreciate your feedback 😊
Best wishes,
Elise
Antwort von Big On Electricals
Hi Gerald,
It’s great to hear everything ran smoothly from start to finish ⚡
We appreciate your feedback, thanks for sharing 😊
Best wishes,
Elise
Number one fan
Ordered a new bathroom extractor fan for my bathroom, really happy with the service I received, quick delivery, well packaged and a great price. Easy to buy and order online, Very happy with big on electricals, would recommend to others.
20. April 2026
Antwort von Big On Electricals
Hi Shepp,
Love the title — sounds like it’s doing the job perfectly 💨
It’s great to hear everything from ordering to delivery went smoothly and that you were happy with the price as well. We appreciate your recommendation 😊
Best wishes,
Elise
Great price on the shower i ordered…
Great price on the shower i ordered easy to fit my self and quick delivery arrived the next day ready for me to fit thank you would definitely order from you again
22. April 2026
Antwort von Big On Electricals
Hi Breslin,
It’s great to hear you got a good deal and that everything arrived in time for you to get it fitted 🚿
Nice bonus that it was straightforward to install as well. We appreciate the recommendation — thanks for sharing 😊
Best wishes,
Elise
Antwort von Big On Electricals
Hi Peter,
Glad to hear you found everything easy and got a good price 👍
Thanks for your feedback — we’re always looking at how we can improve, so it’s appreciated 😊
Best wishes,
Elise
Reasonable price and fast delivery
7. April 2026
Antwort von Big On Electricals
Hi Audrey,
Glad to hear you found a fair price and everything arrived quickly ⚖️
Thanks for your feedback — we’re always looking at ways to keep improving 😊
Best wishes,
Elise
Antwort von Big On Electricals
Hi Alan,
Nice and simple — quick delivery and a good price 🚚
Thanks for your feedback, it’s appreciated 😊
Best wishes,
Elise
The item does not work
The item does not work. I have informed you and save for saying you would get back to me no-one has. Very disappointing service
19. April 2026
Antwort von Big On Electricals
Good Morning,
We’re sorry to hear you feel this way.
We did respond to your initial email within 2 hours requesting a few further details so we could assist, and we’ve been awaiting your reply since then.
We’re always keen to resolve issues as quickly as possible, but we do need that information to move things forward. If you’re able to come back to us, we’ll be more than happy to help get this sorted.
Best regards,
Elise
Antwort von Big On Electricals
Hi Trevor,
Great to hear everything arrived quickly and at a great price ⚡
Thanks for your feedback, it’s really appreciated 🛍️
Best wishes,
Elise
Carry vast array of stock at keen…
Carry vast array of stock at keen prices.
Delivered as specified
13. April 2026
Antwort von Big On Electricals
Hi Luke,
Great to hear you found what you needed from the range and at a good price 🧰
Glad everything arrived as expected too — thanks for your feedback 😊
Best wishes,
Elise
Service and price were good and product…
Service and price were good and product what I needed
16. April 2026
Antwort von Big On Electricals
Thank you for your review. We're really pleased to hear you were happy with both the service and the price, and that the product was exactly what you needed 😊
We appreciate your feedback and hope to see you again soon.
Best wishes,
Sam
It did not arrive and when I emailed…
It did not arrive and when I emailed the reply too email address it bounced back so I am left no where!
10. April 2026
Antwort von Big On Electricals
Hi Rob,
Thank you for your message, and I’m sorry to hear about the trouble you’ve experienced.
I’ve checked the tracking details with Evri, and they show that your order was delivered to your address on 17th April. We completely understand your concern if you haven’t received it, so we’d be more than happy to look into this further for you.
In terms of your email bouncing back, we have been receiving emails without any issues. Please could you double-check that you’re contacting us at sales@bigonelectricals.co.uk?
Alternatively, you can give our team a call on 0121 250 2180, and we’ll be happy to assist you directly.
We look forward to helping you get this resolved as quickly as possible.
Best regards,
Sam
Antwort von Big On Electricals
Hi Gary,
Great to hear you’re happy with the value and quality — and that everything arrived quickly too 💨
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Good price and prompt delivery.
9. April 2026
Antwort von Big On Electricals
Hello,
Glad to hear you were happy with the price and that delivery was nice and prompt 📬
Thanks for your feedback — it’s really appreciated 😊
Best wishes,
Elise
Easy to order with email confirming…
Easy to order with email confirming order and necessary documentation. Radiator arrived on time.
7. April 2026
Antwort von Big On Electricals
Hi Mrs. Sarah,
Great to hear the ordering process was straightforward and everything arrived right on time 📦
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Excellent service and products
10. April 2026
Antwort von Big On Electricals
Hi Derek,
Really glad to hear you’re happy with both the service and the products 😊
Thanks for your feedback — it’s much appreciated 👍
Best wishes,
Elise
Antwort von Big On Electricals
Hi Andrew,
Great to hear everything was smooth and straightforward — from price to delivery ⚡
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
good value prompy delivery
9. April 2026
Antwort von Big On Electricals
Hi Bruce,
Glad to hear you found good value and everything arrived promptly ⚡
Thanks for your feedback, it’s really appreciated 😊
Best wishes,
Elise
Ordered items arrived ontime
Ordered items arrived ontime. The prices are reasonable too.
5. April 2026
Antwort von Big On Electricals
Hi :)
Glad to hear everything arrived on time and that you were happy with the pricing!
Thanks for your feedback, it’s much appreciated 😊
Best wishes,
Elise
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.