First time user of BOE, read some reviews about prices and service and placed my order. However, DPD lost my parcel on the first day that it was collected by them. Checked on the site and yes it had n... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great price, next day delivery worked great. This was a replacement extractor fan. Better retail price than original 4 years ago and had extra features, including high/low speed plus facility to sheil... Mehr ansehen
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Ordered bathroom heater with next day delivery. This did not happen. Phoned you after a few days and after checking you informed me that the heater had been lost presumably by the courier company. Off... Mehr ansehen
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The MANROSE fan I wanted to buy was a good price and the ordering process was very straightforward. Delivery via DPD was swift and on-time. The package arrived in good shape. It's early days as the... Mehr ansehen
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Unternehmensdetails
Über Big On Electricals
Vom Unternehmen geschrieben
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktinformationen
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Vereinigtes Königreich
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Hervorragend
6558 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von Big On Electricals
Hi John,
Thank you for your feedback :)
We’re glad to see your order was delivered quickly and that you were happy with the service. We’re a little unclear on the 1-star rating, so if there’s something that didn’t meet expectations, we’d really appreciate you letting us know so we can look into it further.
Best wishes,
Elise
Antwort von Big On Electricals
Hi Arie,
It’s great to hear the ordering process was nice and easy 🛒
I’m glad delivery was super quick too. Thanks for sharing ⚡
Best wishes,
Elise
Antwort von Big On Electricals
Hi Gulum,
It’s great to hear everything from fulfilment to the product hit the mark 😊
Thanks for the kind words — we really appreciate it 🙏
Best wishes,
Elise
Antwort von Big On Electricals
Hello,
Thanks for the kind feedback — really glad you’re happy with both the product and the service 🔧
Best wishes,
Elise
Returns policy outrageous
Tried to return a light plastic item that had no cable or plug that was free shipping said there return policy is £25 MINIMUM return check it out if you don’t believe me BEFORE PURCHASE
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Big On Electricals
Hi Russell,
Thanks for your feedback.
We believe there may be some confusion around our returns process. We don’t charge a standard returns fee — you’re welcome to return the item using your own courier at a cost that works for you.
The £25 fee only applies if you choose to use our arranged collection service, which includes us organising the courier on your behalf. This is completely optional and is offered as a convenience for customers who would prefer not to arrange the return themselves.
Full details of this are outlined in our returns policy prior to purchase, but we appreciate you raising this as it’s helpful to clarify.
Best wishes,
Elise
I have use this company previously the…
I have use this company previously the stuff were wonderful great customer care
17. März 2026
Antwort von Big On Electricals
Hi Belal,
Lovely to hear you’ve come back to us again — that really means a lot 😊
Great to know the team made a positive impression with their support too. Thanks for sharing 💛
Best wishes,
Elise
Good for laundry drying, but a bit heavy
Bought this ( Honeywell TP 30L Portable Dehumidifier - TPFIT30L) mainly for drying laundry and it works well. An 8kg load in a 20m² room dries in about 12 hours, or around 10 hours with an extra fan. Uses roughly 4 kWh per cycle (about £1.08), around 0.4 kWh per hour.
Noise is acceptable, and there’s a quiet mode suitable for bedroom use.
3.4L tank is decent and there’s also a continuous drain option. Controls are very simple, and it feels good quality overall.
It is quite heavy (13kg), but has wheels and handles (including on the water tank) so it’s manageable. The power cord is a bit short.
Tip: leave space between clothes for better airflow.
If using in a bedroom—especially with mould or kids—I’d recommend choosing a model with a HEPA filter.
16. März 2026
Antwort von Big On Electricals
Hi Kalim,
Thanks for such a detailed and helpful review — there’s a lot of great insight in here 🧠
Really good to hear it’s working well for laundry drying and that you’ve found the running costs, noise levels and features all hit the mark. The practical tips around airflow and usage are especially useful too 👕
Appreciate you taking the time to share this — it’ll definitely help others make the right choice 👍
Best wishes,
Elise
Antwort von Big On Electricals
Hi Antony,
Hi, we’re sorry to hear you feel disappointed.
We understand how frustrating this situation has been. Unfortunately, your initial replacement parcels were lost in transit, and rather than risk further delays with another replacement, we made the decision to process a full refund to bring things to a resolution as quickly as possible.
We appreciate your patience while this was being sorted and we are sorry again for the inconvenience caused.
Best wishes,
Elise
Really bad
Terrible company, wasted my time, waiting for a refund
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Big On Electricals
Hi Antony,
Hi, we’re sorry to hear you feel disappointed.
We understand how frustrating this situation has been. Unfortunately, your initial replacement parcels were lost in transit, and rather than risk further delays with another replacement, we made the decision to process a full refund to bring things to a resolution as quickly as possible.
We appreciate your patience while this was being sorted and we are sorry again for the inconvenience caused.
Best wishes,
Elise
The process from ordering to delivery…
The process from ordering to delivery was simple and efficient. Unit fitted and working. I would recommend the seller.
16. März 2026
Antwort von Big On Electricals
Hi Anthony,
Great to hear everything was smooth from ordering through to installation 🛠️
Really appreciate the recommendation — thanks for taking the time to share it 🌟
Best wishes,
Elise
Antwort von Big On Electricals
Hi Sean,
Sorry to hear the packaging arrived damaged — that’s definitely not how it should turn up.
Glad to hear the product itself is all okay, but we’ll take this on board and raise it with the courier to help prevent it happening again 📦
Best wishes,
Elise
Excellent service and assistance
Excellent service and assistance, delivered promptly and best price….whats not to like?
19. März 2026
Antwort von Big On Electricals
Hi Brian,
Really glad everything hit the mark — from the support through to delivery and price 🎯
Thanks for the great feedback, it’s much appreciated 🙂
Best wishes,
Elise
Antwort von Big On Electricals
Hi Dean,
Thanks so much for the kind words — really glad you were happy with the price and quick delivery 😊
We appreciate you taking the time to share this 🚚
Best wishes,
Elise
Great company to order from…
this is the second time I've ordered from big on electrical great prices and very quick delivery. ordered bulbs over a year ago still working fine.i will order again
16. März 2026
Antwort von Big On Electricals
Hi Gareth,
Really appreciate you coming back to order with us again — that’s great to hear 😊
Even better that the bulbs from your last order are still going strong 💡 Always good to know they’re holding up well over time.
Thanks for sharing, it means a lot 🙌
Best wishes,
Elise
Low price & fast delivery
Low price & fast delivery, that's the title & it says it all. Ordered Sunday, installed & working by Wednesday morning. Really not much else to say.
16. März 2026
Antwort von Big On Electricals
Hi,
That pretty much sums it up perfectly 😊
Great to hear everything arrived quickly and was up and running within a few days — exactly how it should be ⚡
Best wishes,
Elise
Fast delivery and a good price.
3. März 2026
Antwort von Big On Electricals
Hi Rich,
Simple and spot on — glad the price and delivery both hit the mark 😊
Best wishes,
Elise
Antwort von Big On Electricals
Hi Steve,
Hard to argue with that 😊
Really glad the price and next day delivery made things easy for you 🚚
Best wishes,
Elise
Good product
12. März 2026
Antwort von Big On Electricals
Thank you for your review, Ian 😊
We’re glad to hear you’re happy with the product. If there’s anything we could do to make your experience even better, we’d love to hear your thoughts.
Thanks for taking the time to share your feedback.
Best wishes,
Sam
User friendly website
User friendly website. Easy to order. Item delivered very promptly.
13. März 2026
Antwort von Big On Electricals
Hi Pat,
Thank you for your lovely review! We're really glad to hear you found the website user-friendly and the ordering process nice and easy 😊
It’s great to know your item was delivered promptly too—that’s exactly what we aim for 🚚
We really appreciate your feedback!
Best wishes,
Sam
Easy to order online
Easy to order online. Clear description and exactly what it is. Delivery was delayed date but kept informed and then exactly on time.
12. März 2026
Antwort von Big On Electricals
Thank you for your feedback! We're really pleased to hear you found the website easy to use and that the product description was clear and accurate 😊
We do apologise for the initial delivery delay, but we're glad our updates kept you informed and that your order arrived right on time in the end 🚚
We appreciate you taking the time to share your experience!
Best wishes,
Sam
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