Birch & Yarn Bewertungen 209

The products were beautiful and the delivery good too however I had an issue with one of them and I haven’t heard anything back.

I placed my order and the next day received an email telling me it had been refunded but no reason or explanation given

Gorgeous rug, and great delivery time.

Absolutely beautiful product. The lady on the phone was really helpful & I will definitely buy more. Thank you...

I have contact the service many times a I never has a answers, 10 days after I don’t have information of my order. I don’t know where his my order and if I receive the product some day, NOTHING !

The package I received from you is broken I sent an email with pictures of it and would like to send it back and be refunded thank you

Beautiful hand painted tins just what my daughter loves fast and efficient delivery.

Very happy with my purchase of a Indian handmade distressed wooden horse ornament. Delivered in reasonable time and true to website photos. Not inexpensive but very unique which is what I look for.

There is no communication at all since ive put an order and your mobile phone is constantly going to voice mail????

I was delighted to recieve my order, which was a vintage wooden shrine/mandir with glass windows about two and a half weeks ago. This turned to disappointment as it was damaged on arrival.
I wrote to Birch & Yarn with a photo explaining this and suggested they could send a new piece of glass or a discount so I could get it fixed myself.

I haven’t heard anything back from them yet.

When I purchased the piece the photo showed no sign of a broken window.
It arrived in very flimsy packaging so I am not surprised it suffered damage along the way.

I love the look of things on their website but will not make another purchase as I have lost faith in them.

Item purchased (garden parasol) not as described in listing. It’s title was Pink and Red Parasol, and the primary photograph corresponded. In reality it was entirely bright pink.
Item was returned, but owner refused to reimburse the return costs.The item description has since, I note, been altered accordingly.
Personally, I am not happy to buy from a company I cannot trust to list their products correctly, or acknowledge their mistakes when made.

Very happy with my items. Nice packaging inside. Will use again.

Still waiting for order to arrive, not follow up e mail.

They have the best modern & vintage furniture collection in UK. Loved the product. Will order more <3

Absolutely fantastic customer service; really prompt replies to all my enquiries and they did exactly what they did they would and did it swiftly. I love the bench that I purchased. It is a welcome addition to the lounge and a real talking point. Would highly recommend this company for both these reasons.

The rug came when it said and looks lovely in my lounge. The dog approves as well!

I love this company. Gorgeous things at good prices.

The service from the company was excellent and the products were very well packaged.