blackhammer.co.ukBewertungen 

116
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Schutz- und Arbeitskleidung

Vom Unternehmen geschrieben

Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

116 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4,5

Alle Bewertungen

(116)

92 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Super

Easy to order. Good quality of goods received. Quick response and resolving issue from team.
Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you expecting next day not 5 days later.( You need new delivery partner)

24. Juni 2026
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Antwort von blackhammer.co.uk

Hi Marcin, thank you for leaving the feedback. Unfortunately I believe the delay was due to the wrong postcode being submitted on the order and once it leaves our warehouse and into our delivery partners it is then somewhat out of our control. However we appreciate that you have paid for a service (such as next day) and did not receive it and as a good will gesture we will issue you a refund for this. We want customers to have a positive experience so will always try to make things right on the things we are able to control

Bewertet mit 5 von 5 Sternen

Great service

Great service. Great product. Will continue to use as long as I am able to work. Great price, on time delivery. Never have an issue with you guys.. 👍

24. Juni 2026
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Antwort von blackhammer.co.uk

Thank you so much for leaving a review. Wishing you a long working relationship where we can better serve your safety and workwear needs.

Bewertet mit 1 von 5 Sternen

The product was as ever excellent.

The product was as ever excellent.
However your decision to use 'evri' for the delivery let you down.
Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including yours) were thown over a fence 100 yds away.

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von blackhammer.co.uk

Hi Peter thank you for leaving this feedback. Unfortunately, our logistics partner's employees actions are beyond our control, and we appreciate how frustrating this is. We will feed this back to them, and we would recommend that you make a complaint on your side to Evri too.

We use a number of logistics partners, including Evri, Royal Mail and Amazon, as delivery services for the free (£ 40+ Spend) standard service, depending on which warehouse the products ship from. We do this to offer the best performance features and customer service at a competitive price, as most customers prefer to save on cost for a better product and aftercare support.

On a positive note we are glad you found the products to be excellent

Bewertet mit 5 von 5 Sternen

It is far the best experience I’ve had…

It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck

13. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von blackhammer.co.uk

Amazing to hear! We are really proud of our customer care team and glad they could be of assistance. Feel free to get in touch as we believe your experience with us shouldn't stop at the point of purchase.

Bewertet mit 5 von 5 Sternen

Lovely shoes

Lovely shoes, express delivery.

26. Mai 2026
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Antwort von blackhammer.co.uk

Thank you for taking the time to leave your review. We are always happy when a customer is happy!

Bewertet mit 5 von 5 Sternen

Very good service

Boots are fab

2. Juni 2026
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Antwort von blackhammer.co.uk

Thank you for taking the time to share your feedback Alan. It is much appreciated

Bewertet mit 5 von 5 Sternen

Thank you great product and also great…

Thank you great product and also great Delivery time . Also the Delivery person Cameron followed my instructions correctly 😀 Thank you . Got a Top product and top delivery 👌 😎

7. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von blackhammer.co.uk

You are welcome Nath, we love to hear it when customers have a great experience with the team!

Bewertet mit 5 von 5 Sternen

Very quick delivery no issues ordering

Very quick delivery no issues ordering. Would recommend

1. Juni 2026
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Antwort von blackhammer.co.uk

Hi Duncan, thank you for leaving a review on your experience. If you ever need further assistance please reach out to our UK Customer Care team who will be able to help

Bewertet mit 4 von 5 Sternen

Time will tell….

The website was easy to navigate, i had sone questions which were answered an everything was explained, time will if the trainers are up to task !!

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von blackhammer.co.uk

Hi Adrian,

Thanks for leaving a review and glad our custoemr care tema were able to answer any questions for you. In regards to time, all our safety shoes come with a 240 day sole warranty which is one of the best in the industry and we make it easy for customers to get in touch and process quickly

Bewertet mit 5 von 5 Sternen

Super comfy

Rapid delivery. As described super comfortable safety shoes . True to size . Recommended. awesome service from order to delivery

25. Mai 2026
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Antwort von blackhammer.co.uk

Thank you, and although we hope that you won't have to use it, we are confident that our aftercare is among the best in the business. Should you ever need assistance, please do not hesitate to get in touch with our customer care team

Bewertet mit 5 von 5 Sternen

Great priced quality safety shoes

Great priced shoe that is a much more comfortable safety shoe to wear than what Ocado gave me.

26. August 2025
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Antwort von blackhammer.co.uk

Thanks for the review. Glad you found them comfortable. We often get employee's purchase our shoes because their company have provided a bog standard pair and get companies contact us off the back of employee recommendations

Bewertet mit 5 von 5 Sternen
blackhammer.co.uk-Logo

Antwort von blackhammer.co.uk

Thank you Mark. We definitely priotise comfort whenever we design our shoes as most of our customers are on their feet all day

Bewertet mit 5 von 5 Sternen

Very happy

Very happy, comfy from the second I put them on ⭐️⭐️⭐️⭐️⭐️

24. April 2026
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Antwort von blackhammer.co.uk

That is great to hear Steven. Thank ou for leaving a review of your experience

Bewertet mit 5 von 5 Sternen

Great Customer Service!

What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I had received. Once I got in touch with the team, they offered to send me the correct items without me having to urgently return the items already sent to me. They were quick to respond, quick to resolve the issue and left me feeling satisfied as a customer. Couldn't recommend them enough and I will be purchasing again!

6. Mai 2026
Bewertung ohne vorherige Einladung
blackhammer.co.uk-Logo

Antwort von blackhammer.co.uk

Hey Reece thank you so much for sharing your experience with us. We are glad the customer care team were able to sort out your order. Just to remind you that your shoes come with a 240 day sole warranty so if you ever need assistance pleasefeel free to get in touch with the team. Once again thank you for taking the time to leave a review. It is very much appreciated

Bewertet mit 5 von 5 Sternen

Quality of the product is outstanding

Quality of the product is outstanding, very well made - how Caterpillar used to be - snug, solid and comfy. Customer service speed of response to correct a delivery address was 3 minutes by email - mind blown! Delivery by Batmobile next day. Cannot fault the product or experience.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von blackhammer.co.uk

Thank you for the truly epic review! We do like to think that there are a few super heroes within the team and really pleased we were able to assist. Perhaps we should call them our Super Customer Care team!! We really appreciate you taking the time to leave a review on your experience

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