BLANCO UK Bewertungen 41

Blimey - I thought it was just me - but reading the reviews shows I'm one of a number of unhappy customers.

I enquired about a soap dispenser spare part. It costs €8.40 plus €5 delivery from Blanco in Germany. Blanco in the UK supply the same part for a whopping £35 plus £5 delivery in the UK.

The rub is you can't order spare parts directly from Germany - only from the UK

I asked why I'd be charged 4 x the German RRP for the same spare part. Smells like a rip off to me. No sensible reply yet.

The message is clear - don't invest your hard earned money in Blanco products.

We purchased a new house which has a Blanco Sink and tap. The tap which retails at £550+ Blanco- Culina S Tap is advertised as an award winning mixer tap! Designed for quality and longevity....The tap is now 3 years old and the spray head does not work. To replace the spray head it is £82 !! We contacted Blanco who were very curt to start with however after a few emails we were offered a 50% discount on the replacement part!! Please do not purchase one of these taps if you want it to last a long time and at that price it should! We feel that Blanco should have done the right thing and replaced the faulty part for free - this is supposed to be a prestige tap and company, but I will never purchase from them again.

I had a silgranit sink installed as part of my John Lewis kitchen, JLP should know better than to proffer this tat. The sink and drainer won't whiten unless you use VWP, the stuff for sterilising wine making kit (which does work really well but it's expensive) The knob for lifting the plug died after less than two years of not working very well so I got a Blanco tap hole stopper which arrived today with the chrome finish covered in scratches. Ive had to email their aftersales people as their returns portal doesn't work. And, finally, a silgranit blister the size of a drawing pin head has just this week appeared on the draining board, what caused that? Are they manufacturing this stuff in China? Poorly made and difficult to maintain, you have been warned.

Do not purchase their taps if they have a pull out hose. I have had endless problems with the tap. Water sprays form the nozzle and if you turn the tap on full it causes water to be pushed back which leaks under the sink. The design is aesthetically pleasing but the practical application is poor.

une fuite de la robinetterie après seulement deux ans, sur une partie fixe du robinet donc incheangeable

Our really expensive composite sink has a crack in it after only 6 months. After zero consultation they are sending a cheap metal disk to cover it up!!!! Described on their website as "sinks are extremely hard wearing" absolute loads of rubbish

Avoid it's cheap, rubbish

Had a stainless steel blanco sink installed. Any drop of water which lands on it stains. After every use (lots of grandchildren so being used all day long) only way to get rid of stains is to use cif. If stains haven’t dried on ha
Be to wipe water off quickly and dry quickly. Absolutely rubbish

We have just replaced our siligrant Blanco sink after 4 years. We followed all the cleaning instructions and still it stained. We contacted Blanco as the guarantee is a long one. However, they didn't want to do anything other than send us some cleaner, which didn't work.
Also the the little knob that opens the sink broke 3 times in the 4 years we had the sink.
In all a dreadful sink, awful customer services and cost over £50 to fix the sink each time the knob broke.
Avoid and buy another brand.

Had a blanco belfast sink for 15 months and has 2x cracks in it already, contacted my kitchen provider Wrens who gave me contact details for blanco, spoke to blanco and sent over 8 to 9 photos.
Never even got told the out come they went straight to Wrens and that was it. I didn't expect a sink at that price to develop cracks after 15 months specially when I use a dish washer and a sink basin for all other small non-dishwasher friendly items.
(Not worth buying these) I would stay away at that cost and rubbish service.

As a follow up to my review in December. With the assistant of Trading Depot Blanco agreed to replace the sink entirely, however, they failed to cover the labour cost. The new sink arrived and the plumber noted that the waste to the half sink had a hole in it. Clearly a manufacturing defect. I ordered a replacement part. This arrived 2 days later, but another part was also broken. Luckily I was able to cannibalise the previous fitting so I ended up with a complete unit. Clearly the quality control in this company is rubbish and their customer service very poor

Thinking I was purchasing a durable, although expensive, kitchen tap for a refurbishment I selected the Blanco Bella mixer tap. However it has started to drip after only six years of quite light use. Never had any problem with my previous (non Blanco) kitchen mixer tap in 25 years.

Purchased a Blanco sink through Wrens in Sept 23. Began to have problems with the drainer sink plugs (both in a one and a half bowl sink) around October 24 whereby the plug would simply pull apart, i.e. leaving the spindle behind in the drainer. This happened with both plugs in the space of a few weeks.

Reported to Wrens who offloaded to Blanco - their response, ‘sorry out of warranty but you can buy two new ones for an extortionate price’.

Technically they are correct of course but the design is very poor, being a simple push fit on the spindle - not even threaded. As you are effective pulling away from the spindle to unplug it really isn’t surprising they fall apart.

Have since sourced replacements off Amazon for about half the quoted price - and they’re threaded.

Poor design, more importantly poor service - buyer beware. I will never buy Blanco again.

After having problems with my Boiling Hot Water Tap I contacted Blanco Uk who went above and beyond and replaced the tap at no cost to myself, and because of problems with the replacement tap they sent an engineer out to me, again at no cost to myself.
My thanks go to all representatives I spoke to especially Martina.

Blanco Camia Kitchen Twin Lever supposed to be low pressure tap but the tap itself reduces water pressure by around 1/3rd. Don't buy unless you like lower pressure than you had before

I was sold a 'quality' sink and tap. The tap and fixing kit design didn't leave enough space for the tap nut to be tightened properly so the tap has never been tight on the worktop. The nut then corroded and is stuck on. Several plumbers have tried to remove it but because of the poor design on the tap and fixing kit it's extremely difficult to get any sort of tool onto the nut - to ether tighten it for installation, or to remove it once you realise how poor it is! Their service department did make some kind of effort to help (hence the one extra star), but all they could offer was a free fixing kit. If we ever get this tap off, the last thing I would do is the use the same fixing kit again. In fact I will never use anything Blanco again due to the trouble it has caused.

I have a white silgranit blanco sink, fitted 5 years ago. I would never buy one again. It's stained, chipped and high maintenance from the first use. Absolutely avoid these sinks especially in white.

We were sold the "best " sink.
It started to chip, and stain. Sent pictures to them. No response.
Sent again, no response.
Contacted dealer and he was able to get the sink replaced.
It cost just under $1000 for labor to replace the sink.
Horrible!

Great products + brilliant customer service.

Had one of their taps for a while and had a small issue, Monica in customer service couldn't have done more to solve my issue.

Kitchen and tap look like new again - highly recommened.

Bought a white Blanco ceramic/enamel kitchen sink (via Wren) in Nov 2022. Within 8 months the sink started to develop several fine line cracks in the enamel.

Got in touch with Blanco Customer Services about this just before 1 year guarantee expired. Sent pictures and details and awaited reply. Blanco concluded that the sink was damaged by us, the customer, 'impact damaging it'. Therefore, no further action to be taken.

The reality. We have not knowingly dropped anything into this sink and were therefore not aware of the exact time the sick enamel started to crack. If we did damage it initially by putting plates or mugs into it, (we don't put or do pans in it, they go straight to dishwasher) then all I can say is that the sink is not durable and fit for purpose to serve as a main kitchen sink. It is rather delicate. There are real victorian white enamel kitchen sinks that have lasted over a century. I'm sure they have had much harsher treatment compared to whatever we gave this sink.

If we do replace it, it won't be with a Blanco. Will look for something more durable.

Within 1/2 a hour of using our etagon sink, scratches and marks appeared immediately. At this point I will not waste time going into the background phone calls relating to this issue.This sink was purchased as a steel brushed S/S sink with a satin finish. It turns out we have purchased a stainless steel brushed polished sink with a passivated satin finish coating. The passivated finish scratches very easily and when it is scratched it allows the polished finish of the steel beneath the surface coating to shine through against the dull satin finish. This is why the scratches appear so prominently. Blanco then tell us to carry on using the sink and it will build up patena. This is to take the place of the steel brushed finish we originally thought we were purchasing. Once the passivated coating has been scratched it no longer gives the extra protection from corrosion that Blanco state in their advertisement. This is possibly why in later years people have complained of holes appearing around the waste. I am of the opinion that the retailers have no idea of the way the sink is produced and what they are selling, hence peoples disappointment.
My other issues are the infinowaste trap, the holes in the trap are too long and too wide thus allowing excessive waste to pass through causing the plug not to seal and allowing your hot soapy water to disappear. If you look at the waste trap filter this is made of brushed stainless steel unlike the sink and underneath it shows a brushed polished finish that looks brighter than the satin finish. Also whilst owning this sink we had an emergency and left the tap running to answer the door and whilst unattended it overflowed very quickly due to the overflow being inadequate as the blanking plate with their logo on covers the majority of the overflow exit obstructing the flow of water. At this point I have probably said enough but I am extremely disappointed with this product and would not recommend it to anyone.
Terry Griffin