Bloomex Bewertungen 

Ordered the Serenity Funeral flowers package for our loved one funeral. Choose the Supersized Package which they charged extra $125. When the flowers arrived it was nothing like what was represented in thier photos. I made multiple complaints that day and after. They would not do anything about it and then offered a 15% store credit. Please never order from this company you will truly be disappointed. Save yourself from the trouble and go with a more reputable company. Terrible costumer service. Beware of this company Bloomex.ca

I ordered for my mom birthday from USA. It was flowers, balloons, wine and Engraved glass. They only sent her a completely different flowers and a balloon. I had been calling, no one was able to give me an explanation. They just took my money for nothing. My friends, my family and I will never refer somebody to this company. 👎

If I could give zero stars I would. I placed my order to be delivered on Mother’s Day. It was delivered 4 days later than Mother’s Day and it wasn’t even what I ordered. I ordered a deluxe large flower bouquet and delivered was a small green plant. I reached out to customer service and they said I would get a refund. It is a month and a half later and I still have not received the refund. I have followed up many times and get the same robotic answer saying they have no update and it is still in processing. This company is not reliable or trustworthy at all, please do not order from them.

Flowers that were delivered were not even close to picture that was ordered. I even upgraded to 'medium' & paid extra for a little birthday Balloon. The flowers were delivered 7 days ago, the balloon was flat and flowers not great. Bloomex asked if I wanted a credit with them or if I would prefer a replacement bouquet be sent out. I chose a replacement. This replacement still hasn't shown up so I am thinking they are not rectifying anything. Sadly I would reconsider placing an order with this company if I were you. I

If anyone is looking for an online florist company that delivers PLEASE, PLEASE, PLEASE 🙏🏿🙏🏿🙏🏿 avoid Bloomex. They are terrible and a scam and you will regret it.

I just recently ordered from them to send a bouquet of roses to my bf for father's day (since I was working and men don't get flowers often enough). I paid 84.86$ total for the flowers and same day delivery. There was a 19.99$ same day delivery fee.

They changed my delivery date without my say so. Told me they don't do same day delivery, yet they charged me the fee and it says they do online. Then when I finally got home and saw the flowers, half the bouquet was missing. They sent me 6 roses in a mason jar with a card!! Asked for a refund, they told me they can only give me a store credit or send another bouquet over because the flowers were already delivered.

I asked for at least a partial refund for the flowers that they did not deliver and a refund for the same day delivery and they said they can't do so because the order was already delivered.

DO NOT DO BUSINESS WITH THEM. THEY ARE A SCAM.

I also realised after the fact that they have scammed so many others around the world.

Ordered on a Friday for Monday delivery. Received a delivery delay on Monday saying they were unable to contact the recipient...the recipient was myself and no one attempted to contact me. Flowers Received on Tuesday smashed together in a box even though I ordered a vase. Definitely disappointed with the quality and quantity of the flowers. Would not recommend using them.

On June 15 at around 9:30 pm, I called to put an order to be delivered in Florida for June 16th. Order number 569862
Later that night I found out that my husband had already sent flowers to his sister.
On June 16 at 10 am, I called to cancel and they said they will try but as the order was already out, they cannot garantee. As my sister in law did not recieve anything else that day, I thought it was cancelled.
On Jun 18 (2 days after the set delivery date and 2 days after I had called to cancel), my sister recieved a bouquet!!! It took 2 days for them to deliver the bouquet which was supposed to be delivered on the 16th and that I called on the 16th to cancel and they said it was already out!!!! I called and asked for a refund as it was not delivered on the day I had asked. If it was delivered on the day, I would be fine. But I called on the 16th to cancel and they said it was out and it was delivered on the 18th!! I called they said they can only refund the delivery amount or if I retruen the flowers!!!!! unacceptable! I asked to be contacted by a supervisor and they said someone will call in in 24 hours and today is 5 full days and I haven't heard back from them!!!

HORRIBLE SERVICE, TERRIBLE QUALITY OF FLOWERS!!!! Save your money!!! I was supposed to receive a bouquet of flowers at my place of work. They never arrived on the date that they were supposed to be delivered. My stepdaughter called to find out where the flowers were. They were late, were going to be delivered the next day. That day came and went. She called again. They were going to deliver to the house, as I was off for a week. They never did. On the 4 day after they were supposed to be delivered at my work, a completely different area of the institution called saying that there were flowers there for me! They had been there for 4 days, boxed! They delivered to the wrong area. You can imagine the condition of the flowers…. HALF DEAD!!!! They never did deliver any to the house. Horrible service that results in terrible quality of product. Spend your money somewhere else…. Where the person will actually receive the flowers in a timely manner and be able to enjoy live flowers!!!!

Plusieurs problèmes avec eux. Pour commencé, j'ai commandé un bouquet pour la fêtes des mères à livré chez ma mère. Je me suis trompé de journée pour la livraison alors je leur ai écrit de livrer le lendemain de ma livraison soit le dimanche au lieu du samedi. Ils ont accusé réception me disant que la commande sera livré dimanche sans faute. Finalement, ils l'ont quand même livré le samedi. Mais ma mère a reçu un bouquet tout fané a t-elle point que le lendemain il n'était bon qu'à jeter. Après plus d'une dizaines de courriel ils ont toujours refusé de me remboursé. Ils m'ont parfois écrit des courriels en anglais seulement. Ils insistaient pour me re-livrer un autre bouquet après beaucoup de courriel sans succès avec eux j'ai accepté mais demander de faire la livraison chez moi cette fois-ci à St-Jean sur Richelieu et non chez ma mère à Longueuil je leur ai précisé cela minimum 3 fois. Mais ils ont encore fait une erreur et ont quand même livré chez ma mère et il n'y a personne chez ma mère pendant 2 mois elle est partie dans un chalet. Maintenant ils ne veulent pas refaire la livraison chez moi à St-Jean sur Richelieu disant que la livraison est maintenant enregistré comme étant re-livré et ne peuvent pas refaire la livraison dorénavant. Alors j'ai redemandé un remboursement qui m'a été refusé encore une fois évidemment. J'ai demandé le nom de la personne avec qui j'écrivait jamais je ne l'ai eu. Alors j'ai demandé 2 fois le nom de leur patron et encore la jamais ild ne me l'ont donné. Et pas de réponse maintenant. J'ai fait une plainte à l'OPC et écrit aussi à l'émission Enquête. Ça rien donné encore. Ne commander jamais avec Bloomex ou Fleur Québec ce sont des arnaqueurs et des voleurs qui se fou du monde qui achètent leurs produits et très très mauvais service à la clientèle voir même inexistant

I ordered flowers for my mother’s birthday weeks in advance, with instructions to leave them at her door if she was not there. They didnt and sent me a message that they couldn’t contact her and would try again the next day. I complained and got a series of almost identical AI responses. I will try to cancel with my credit card company.

Absolutely horrible. I got grievance flowers for my sister‘s burial and they welt it within four days and I noticed the reason why because they ride with aphids on them and it turned into an infestation around my office desk!!

I would give Bloomex a lower review if I could. Ordered next day delivery…6 days later they are still in transit. 6 emails were followed up with automated canned responses. 1 phone call later and the flowers are still in transit. They refuse to give me a refund because the flowers are “in transit”. They won’t call the delivery company to find out where the flowers are. So they essentially stole $100 and are washing their hands of the situation. Go use a local florist. I will from now on.

Bloomex advertised same day delivery, so I purchased flowers to be delivered that day for a birthday. Later that day I got a notification saying the delivery would now be three days out.

I responded to the text and email that I received, saying I do not want the delivery in three days time, and to cancel and refund my order.

At first I was told I could only get a one time store credit (which I do not want), and was then told it was too late because they already processed the future delivery date.

Do not spend your money on anything from this company. They falsely advertise same day delivery, take your money, and then don’t hold up their end. Save yourself the hassle and headache…and money.

I wish I could leave 0 stars honestly. Worst customer service ever, delayed shipping always even when you pay so much to have it delivered on a scheduled day. They just send automatic replies and their flowers are cheap and overpriced. They don’t issue refunds clearly, and tried to call me at work to say the orders actually coming a different day…they were memorial flowers

SCAMMED! Fraud, Horrific People to deal with. Rude and awful. Order never came through. Impossible to get in touch with someone after. 3 months later- employee laughed and said "what are you going to do about it"

I’d give this zero stars if I could. Beware about ordering from this company. I placed and order and read the reviews 5 minutes after. I called to cancel my order and received several subsequent emails telling me that I couldn’t get a refund on my order which was to be delivered 20 days later. The person I spoke to said I would be refunded. The emails that followed kept telling me I would get a store credit. As if I’d ever order from this company again. I even sent them a screenshot of their own cancel policy and it said the order must be cancelled within an hour. Mine was only a matter of a few minutes. I’m appalled by their lack of customer service. DO NOT ORDER FEOM THIS COMPANY! You’ll regret it.

Scammers, they were telling me lies all day, I bought I paid and trusted their service and the only thing I received in return were pure lies absolutely all day through the chat and the phone, I contacted more than 10 times to claim what they had sold me and promised me and everything was pure lies, if you really need to make a gift DO NOT trust this site, they do not comply, they keep your money and waste your time, i upload a proof of This see “shop” app track the packing never started the trip and ive over paid for same day shipping "rating minus 10"

Today June 12, 2026, I placed an order
with Alex from Bloomex. I rate Alex with a 5 star. I found him to be professional, polite, efficient, knowledgable, well spoken and most helpful. Thank you Bloomex for providing great employees like Alex.
Christine

If I could give zero stars I would. First problem - system said Saturday delivery was available so I chose that. Found out when I phoned Sunday that delivery was only possible Tuesday to Friday.
The deluxe calla lilies I ordered were packaged Monday morning in a box with no water for delivery by Purolator Tuesday. They ended up being delivered Wednesday. The flowers were bone dry, wilted and broken. The bouquet itself was sparse - certainly not the deluxe item I had ordered. Because the flowers were thrown in a box with no protection they had no chance of survival, even if the Tuesday date had been met. Bloomex refused to refund despite their failures every step of the process. I was offered store credit which I will not use because I will never patronize them again, or another bouquet. I don’t want to go though all these problems again for another substandard bouquet! They are simply the worst.

I ordered 2 dozen white roses for my wife on our anniversary. They sent some white carnations and a couple of red roses. They are unwilling to provide me with a refund or provide the right order. Instead the offer a $50 “store credit” on a $155 original purchase. What a scam. This is pure fraud.