Bloomex Bewertungen 

I wished I seen these reviews before dealing with this terrible company. Never ever order anything from these people. The flowers that I sent my sick friend were an embarrassment. For the price there were 4 half dead flowers not even matching the colour let alone the number in the misleading picture. Also as with other customers, they were late and rude customer service when I phoned to enquire. Never again.

I ordered flowers for my daughter’s birthdays. Still no delivery after a week! I have sent emails weekly since asking for a refund and all I get is a generic response telling me they are still looking into this. It’s been a month now. Absolutely disgusting customer service and I don’t think I’ll ever get the refund 😞

I ordered flowers for my Mother in laws 75th birthday, and it was a complete mess. I called customer service and they transferred me around to about 10 different people.
I used this service so many times before, and recommended it to so many people
I will never do that again.
Terrible service!
We still never got the flowers !

I only purchased from them once, about 8 years ago. They continue to send spam despite repeated requests to take me off the mailing list. They keep changing their email address to enable continuing to spam

I would rate this experience a huge 0! I planned this special delivery for my best Friend's 65th birthday. I called them the day before so I could be certain that this would be delivered perfectly for her special day. She ended up having to pick them up herself and the nearby gas station the day after her birthday. The worst part is that I have tried to reason with this company and they only have automated responses. So annoying!! They automated that they can't help me over and over again. DO NOT EVER USE THIS WEBSITE FOR FLOWERS!!

The flowers that come are horrid, they look like cuttings swept off the floor and put in oasis. Came with a lovely family of aphids as well as little black flies. Mum and I tried them three times. Gluttons for punishment. Don’t buy from them and do your research. They have many different names, but same company. Beware!!

Une étoile et même j’en aurais pas mis

Livraison en retard de 2h30 pour un salon
J’aurais dû lire les avis avant mais quand tu as pas grand temps devant soi tu fais confiance à un fleuriste

Belle compagnie de ….
Pas de service après vente
J’ai appelé le jour même a savoir de qui se passait la ligne raccroche pas moyen de les rejoindre

Le salon m’a confirmé que bloomex ne les ont jamais appelé et qu’ils sont toujours en retard pour la livraison

Dans un courriel retour bloomex (message automatisé lorsque les fleurs sont livrées) dit qu’ils ont appelé le salon et que le salon débutait à 16 h FAUX il finissait à 16h

NE FAITES PAS AFFAIRES AVEC EUX
DE DÉCEPTION ASSURÉE

I am extremely disappointed with their service.

I placed my order with the understanding that the flowers would be delivered on the 12th. I even received a confirmation email stating that my order had been received and that delivery was scheduled for the 12th.

However, on the 11th, I received another email informing me that the delivery had been delayed until the 14th.

Had I been informed of this change before placing my order, I would never have gone ahead with it. The delivery date was the main reason I chose that company, and their failure to honor the confirmed delivery date has completely defeated the purpose of my purchase.

This experience has been very disappointing and has cost y
Thema customer. I will not be ordering from that company again.

Wish I had looked a reviews before I ordered. I tried to order flowers for my parents anniversary. Got through proving my payment information but it froze when trying to provide address not allowing me to change province. So I went through the chat feature to place the order where I paid. Then a few days later I was told they charge me twice, once on the website and again on chat. I couldn’t have a refund but could get credit or send flowers again. My grandfather passed away on Monday so I wanted to send the flowers to my grandmother. They stopped responding to my request to send it to her. Friday roles around and I asked if it had been ordered they said the status is paid and provided now other clarification of when it was going to be delivered. They the. Followed up to say it was going to be another week from the original delivery request because it’s outside of their delivery zone despite being 3 minute drive from the first address. Just terrible experience.

Believe every bad review you read about this company. After receiving one of the most laughable bouquet of flowers from this company, they completely ignored any and all attempts to get in touch with them for a refund. So I did the next best thing - filed a dispute with my bank. In response, they're disputing my claim and claiming that they "delivered" my product as promised. Their proof? A false photo of the delivered product and a claim that they offered me store credit as a goodwill gesture. Completely false. That never happened. They will scam you and then lie cover themselves. Avoid them at all costs.

Worst service - will never use them again. The order was ordered for a specific occasion and was late - 3 calls into their customer service who did not care at all. I will never use them again - terrible service.

If i could give a lower score I would! The worst customer service I have ever encountered. I ordered flowers that were originally supposed to be delivered on Monday for my mothers birthday. Her husband was trying to get them to stick around the house so they wouldnt miss them and it would be a surprise. He rexieved a text saying they were on the way he responded to them and recieved no further reply, he later sent another text and again recieved no reply. Tuesday came, I again was told they would be delivered and again they stuck around home, this was the final day of my mothers vacation. I reached out multiple times throughout the day and was promised delivery by the end of the day. It was not delivered. Now it is wednesday, they are both away from home and customer service is again telling me they will be delivered today, I expressed that i wanted a refund because everything was so screwed up because of their inability to stick to the original plan that I paid for, I was told multiple times that would not be happening. I asked to speak to a manager or supervisor and was told I was unable to because no one was there. I am disabled and havent been able to financially afford to do anything like this for my mom in years, now I am and I was really looking forward to making her day now it is ruined and all I have from the experience is regret. I don't even think that what is on the truck is what i had ordered in the first place. I will be using other services from now on and I encourage anyone reading this to do the same if you want to avoid headache and disappointment.

Thanks so much for providing excellent customer service Alex on my order today .

Not delivered on time. No communication. Promised to send gourmet basket and didn’t deliver. Offered $20 store credit. I don’t plan to use them anymore so hence this review and they can keep their $20.

If I could give bloomex a zero I would! I never normally write reviews but I did buy a basket for my husband when he was in the hospital. He was craving sweets so I decided to go ahead and buy him what I thought would be a great experience of chocolate and sweets,they gave us "TUNA FISH" I tried to explain but once they had my money they weren't so keen on helping anymore!! Pathetic! Shame on you!!

Order was never delivered.
Nobody came to delivery the order, when called in to ask their records seemed to say that there was never any intention to deliver the order.
Would not refund the money, only offer a store credit.

I would give Bloomex zero stars if I could.

I ordered the largest version of a bouquet as a birthday gift, but what was delivered was late, wilted, and looked nothing like what I paid for. The advertised bouquet was supposed to contain 15 stems, but only 8 stems (including greenery) were delivered. I was never contacted to approve the substitution or given the option to cancel my order.

When I contacted customer service with photos and a video, Bloomex refused to provide a refund and instead offered store credit. Why would I want store credit after such a disappointing experience? I ultimately had to dispute the charge with my credit card company.

If Bloomex couldn’t fulfill my order as advertised, they should have cancelled it instead of sending an inferior substitute without my consent. I will never order from Bloomex again and would not recommend them to anyone looking for reliable flower delivery.

Clicked on a choice of bouquet, without ordering it yet (was checking out other sites).
Then received a telephone call offering 15% discount. Few minutes later call for we 20%.
Ordered my choice with 20%. The day of delivery, they advised me that my choice had been replaced by a (cheaper) arrangement...
When I asked for a refund, they replied that it was too late because it had been delivered...

My sweet daughter wanted to send me a surprise Mother's Day flower/chocolate gift, using Bloomex. Arrived on time, however in 3 days flowers wilting, and treat selection super cheap. Returned this terrible bouquet to Abby Flowers, and she said she couldn't do anything about it. That after Bloomex takes their % there is minimum $ to provide much. Called Bloomex, "Daisy" said, as long as it arrived at my door fine, they took no responsibility. So neither company took responsibility. They robbed my daughter of $$ to present me with suboptimal product and service. Shame in them both. Never again.👎

They lie. Straight up, they lie! They don't deliver quality! They don't even deliver the correct flowers. They don't give you credit when they say they will. They don't deliver on time. They can't even track their own orders properly. I have an order from a year ago that still says "in transit".

They are the first to deal with, they resting to emails with AI