excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Mehr ansehen
Unternehmen hat geantwortet
Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Mehr ansehen
Unternehmen hat geantwortet
A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
Unternehmen hat geantwortet
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Mehr ansehen
Unternehmen hat geantwortet
blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Wentloog Avenue, CF3 2ER, Cardiff, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sharon and her team talked me through everything i needed to do on line to book storage as I was having trouble booking, it's been the best Customer Service iv ever come a cross Thank-you so much again X

Antwort von blue self storage
Great to deal with and very helpful and there online booking was easy to use

Antwort von blue self storage
Service was spot on, great communication from staff, ease of access and convenient location. Will definitely recommend.

Antwort von blue self storage
Great service, everything was seamless from start to finish.

Antwort von blue self storage
Been storing our new caravan with Bluestorage for a year , upgraded our caravan this month and have gone for a larger one, effortlessly changed to store new one. Easy to follow instructions, good storage area, security always polite and professional. Best storage in South Wales.
Administration staff very helpful.

Antwort von blue self storage
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email or phone call was dealt with promptly and accurately. I never felt that I was an inconvenience to them.id definitely use blue self storage again and I'd recommend them to my friends .

Antwort von blue self storage
Easy to arrange, follow up courtesy call, simple and straightforward. Park right outside unit. B

Antwort von blue self storage
Easy to book, super convenient. Really nice touch when first using, a bottle of water and Haribos left inside the container by the staff. Unexpected but appreciated 👍🏻 highly recommend (Bridgend branch)

Antwort von blue self storage
Exactly what you want — great onboarding, proper security and clean storage

Antwort von blue self storage
Very helpful Staff, details were explained clearly & I was taken to the container I’m renting by Bernadette so I know the procedure exactly when I start storing my goods. Very impressed with the level of customer service.

Antwort von blue self storage
Exceptional customer service from Sharon, very helpful and patient with a self confessed technophobe

Antwort von blue self storage
Friendly, knowledgeable, helpful staff. Clear and simple signup process. Great service.

Antwort von blue self storage
Extremely simple setup, very reasonably priced. Good secure access and exit system.

Antwort von blue self storage
Everything was straight forward and easy to understand

Antwort von blue self storage
Always been a great pleasure having our caravan storage with the site. Things couldn’t be safe and easy onsite, access to many things like wash pumps, air and cleaning facilities. Staff are great and helpful.

Antwort von blue self storage
Very accommodating and friendly service. Great security as well

Antwort von blue self storage
Excellent service could not of been more helpfull very friendly staff great customer service

Antwort von blue self storage
Quick & simple application, friendly staff who are happy to help. Straight forward, trustworthy storage.

Antwort von blue self storage
Having been bombarded by texts and phone calls, all totally unnecessary I gave the correct notice and vacated. That has led more unnecessary and unwarranted emails and phone calls. This company after nearly 3 weeks has fail to return a £50 deposit.
The management would rather accuse the customer than simply deal with my refund. They have thrown everything accusation at me, all rebuffed but they haven’t refunded my deposit.
I advise you to stay away.
Kindly offer! That is a bit of an odd thing to say. The facts here are simple, I did not swear during a conversation. I was bombarded by emails and calls from you all containing incorrect information and so I decided to vacate your site to a better managed and less expensive location.
I gave the correct notice and vacated early. That should have led to a termination of contract and a refund. It did not it led to further emails and phone call that accused me of being a liar. Your staff accused me of not giving notice and charged me for an extra 2 weeks. It was only when I provided evidence that the facts were corrected. Unfortunately even then you failed to put matters right. 3 weeks after vacating you did refund my deposit but only after I had to endure further insults from you.
Your company are incompetent due to bad management.

Antwort von blue self storage
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