Banner for blue self storage

blue self storage Bewertungen 

1 522
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mietlagerräume
  2. Auto-Lagerhalle
  3. Wohnmobil-Unterstellplatz
  4. Lagerraum

Vom Unternehmen geschrieben

blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

1522 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(1 522)

283 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Sharon and her team …

Sharon and her team talked me through everything i needed to do on line to book storage as I was having trouble booking, it's been the best Customer Service iv ever come a cross Thank-you so much again X

11. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you for the very kind words and 5* review, Andrew.

Bewertet mit 5 von 5 Sternen

Service was spot on

Service was spot on, great communication from staff, ease of access and convenient location. Will definitely recommend.

15. Juli 2026
blue self storage-Logo

Antwort von blue self storage

Thnak you for the 5* review and kind words!

Bewertet mit 5 von 5 Sternen

Great service

Great service, everything was seamless from start to finish.

15. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you so much. We try to make things as simple as possible! Sharon

Bewertet mit 5 von 5 Sternen

Caravan Storage Effortlessly

Been storing our new caravan with Bluestorage for a year , upgraded our caravan this month and have gone for a larger one, effortlessly changed to store new one. Easy to follow instructions, good storage area, security always polite and professional. Best storage in South Wales.
Administration staff very helpful.

14. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thanks for your wonderful feedback! We're delighted to hear the changeover to your new caravan was so straightforward. We appreciate your kind words about our team, security, and facilities, and we're grateful for your continued trust in us. Enjoy your new caravan!

Bewertet mit 5 von 5 Sternen

Blue self storage is an excellent company

Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email or phone call was dealt with promptly and accurately. I never felt that I was an inconvenience to them.id definitely use blue self storage again and I'd recommend them to my friends .

14. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you so much for your wonderful review and recommendation. We're delighted to hear that your experience with our Bedminster, Bristol team was such a positive one.

Providing prompt, accurate, and friendly service is something we take great pride in, so it's fantastic to know that our team made you feel valued throughout your nine months with us.

Bewertet mit 5 von 5 Sternen

Blue Storage did not make me blue

Easy to arrange, follow up courtesy call, simple and straightforward. Park right outside unit. B

10. Juli 2026
blue self storage-Logo

Antwort von blue self storage

Thankyou for the 5*. our aim is to make storage as simple as possible.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful, understanding & professional

8. Juli 2026
blue self storage-Logo

Antwort von blue self storage

Thank you for the 5* review :)

Bewertet mit 5 von 5 Sternen

Easy to book

Easy to book, super convenient. Really nice touch when first using, a bottle of water and Haribos left inside the container by the staff. Unexpected but appreciated 👍🏻 highly recommend (Bridgend branch)

2. Juli 2026
blue self storage-Logo

Antwort von blue self storage

Thank you for the 5* review, Steve. We apprecoate it :)

Bewertet mit 5 von 5 Sternen

Highly recommended

Exactly what you want — great onboarding, proper security and clean storage

8. Juli 2026
blue self storage-Logo

Antwort von blue self storage

Thank you so much for the 5* review. We take great pride in the condition of our sites! Regards, Sharon

Bewertet mit 5 von 5 Sternen

Very helpful Staff

Very helpful Staff, details were explained clearly & I was taken to the container I’m renting by Bernadette so I know the procedure exactly when I start storing my goods. Very impressed with the level of customer service.

9. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you for the 5* review. We have a good team who are always going the extra mile. We are so proud of them :)

Bewertet mit 5 von 5 Sternen

Exceptional customer service from…

Exceptional customer service from Sharon, very helpful and patient with a self confessed technophobe

7. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you so much for your kind words! We're delighted to hear that Sharon made the process easy and enjoyable for you. We'll be sure to pass your lovely feedback on to her. Thank you for choosing us!

Bewertet mit 5 von 5 Sternen

Great Service

Friendly, knowledgeable, helpful staff. Clear and simple signup process. Great service.

3. Juli 2026
blue self storage-Logo

Antwort von blue self storage

Thank you for the 5* review. its storage made simple :)

Bewertet mit 5 von 5 Sternen

Extremely simple setup

Extremely simple setup, very reasonably priced. Good secure access and exit system.

4. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you James. Always nice to hear :)

Bewertet mit 5 von 5 Sternen

Always been a great pleasure having our…

Always been a great pleasure having our caravan storage with the site. Things couldn’t be safe and easy onsite, access to many things like wash pumps, air and cleaning facilities. Staff are great and helpful.

3. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

the fort knox of caravan storage :) we are so happy to hear you have had a great experance

Bewertet mit 5 von 5 Sternen

Excellent service could not of been…

Excellent service could not of been more helpfull very friendly staff great customer service

1. Juli 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Thank you so much for the 5* review. So pleased you decided to come back to us!! Regards, Sharon

Bewertet mit 5 von 5 Sternen

Quick & simple application

Quick & simple application, friendly staff who are happy to help. Straight forward, trustworthy storage.

29. Juni 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

thank you for the 5* review :)

Bewertet mit 1 von 5 Sternen

NOT NICE PEOPLE TO DEAL WITH

Having been bombarded by texts and phone calls, all totally unnecessary I gave the correct notice and vacated. That has led more unnecessary and unwarranted emails and phone calls. This company after nearly 3 weeks has fail to return a £50 deposit.
The management would rather accuse the customer than simply deal with my refund. They have thrown everything accusation at me, all rebuffed but they haven’t refunded my deposit.
I advise you to stay away.
Kindly offer! That is a bit of an odd thing to say. The facts here are simple, I did not swear during a conversation. I was bombarded by emails and calls from you all containing incorrect information and so I decided to vacate your site to a better managed and less expensive location.
I gave the correct notice and vacated early. That should have led to a termination of contract and a refund. It did not it led to further emails and phone call that accused me of being a liar. Your staff accused me of not giving notice and charged me for an extra 2 weeks. It was only when I provided evidence that the facts were corrected. Unfortunately even then you failed to put matters right. 3 weeks after vacating you did refund my deposit but only after I had to endure further insults from you.
Your company are incompetent due to bad management.

29. Juni 2026
Bewertung ohne vorherige Einladung
blue self storage-Logo

Antwort von blue self storage

Dear Mr Anderson

Thank you for another review. As previously stated we strongly refute your claims, we have kindly offered you to listen to the recorded call of the abuse and foul language you directed at our young female member of staff yet you declined and deny the allegation.

We believe an automated text was sent to you as part of the onboarding and only rang to try and resolve the refund issue however you persistently terminated the phone call and refused to engage. We only email to acknowledge and reply to your daily emails.

Your refund has been paid, it was sent yesterday prior to your review. I trust this concludes the matter and thankfully you have no reason to contact or abuse our team any further.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr