I needed to replace my 15 year old boiler and after speaking with Paul I decided on getting a Viessmann 050. Overall I was very pleased with the price, my discussions with Paul, the payment process... Mehr ansehen
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I needed to replace my 15 year old boiler and after speaking with Paul I decided on getting a Viessmann 050. Overall I was very pleased with the price, my discussions with Paul, the payment process... Mehr ansehen
Unternehmen hat geantwortet
Whoever said “If something seems to be good to be true, then it probably isn’t” clearly didn’t get their new boiler through Boilerhut. After looking around some local engineers/plumbers to replace my... Mehr ansehen
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Review: The 2 engineers from Boilerhut came to fit our new boiler and did a great job. Arrived on time, worked efficiently, and kept everything tidy. They explained how to use the new controls and... Mehr ansehen
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From the initial quote to discussing and reviewing the plan for installation, the communication was really good. On the day it was not without complications and Gordon worked so hard to ensure everyt... Mehr ansehen
Unternehmen hat geantwortet
Boilerhut Ltd are an online Boiler and Central Heating installation company, covering all of the UK with our head office based in Cardiff. We specialise in installing high quality Gas, Oil, LPG and Biomass Boilers for Homeowners and Businesses. We are highly focused on combining these boilers with renewable energy devices that save money whilst reducing your carbon footprint. We are Approved Installers with major boiler manufacturers like Viessmann and Grant. Our staff are highly trained in all aspects of this market to ensure that our clients receive the best possible advice and customer service from start to finish. We provide a friendly and professional service and we could help you save money. Also all our engineers are all Gas Safe Registered, and APHC Certified giving you the peace of mind that you’re in safe hands. Not only is Boilerhut Gas Safe registered, but we are PAS 2030 accredited which means we work to a higher standard and maintain a quality management system. We have installed 1000s of boilers across the UK helping many clients save up to £590 per year by switching to a new A-rated condensing boiler, new controls and energy saving devices unique to Boilerhut.
UK Head Office - Boilerhut, Above Willis Systems, Lamby Way Industrial Park, Wentloog Avenue, CF3 2EX, Cardiff, Vereinigtes Königreich
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Boilerhut were really good from start to finish; they made the whole process really easy ensuring that everything went smoothly on the day of installation. The people who installed the boiler were top notch; they knew their stuff and didn't cut corners. There were parts being missing from the boiler delivery on the day of installation, but the two installations guys had things in their van to ensure the job was not held up. Overall, an effort was made to ensure the job was done well. I was really impressed.
Couldn’t recommend BoilerHut any higher! Brilliant service. Paul was great explaining the process and getting everything booked in. Rob and John were great installing everything. Job was left clean with all rubbish taken away. Everything was sorted and installed within a week. Would highly recommend

Antwort von Boilerhut
Really happy with our entire experience from the online quote request to installation of our external oil boiler. The process was really easy & efficient. Early discussions with the Boilerhut team were helpful & we received excellent advice on our requested work.
The heating engineers (Rob & John) deserve a special mention too - lovely people, really experienced, hard working, neat & tidy, pro-active, solution driven!

Antwort von Boilerhut
Quick, efficient fitting and super, personal service
Thank you

Antwort von Boilerhut
Engineers turned up and decommissioned old boiler system and fitted new boiler system without any hassle, very friendly & professional. Set up the system and showed me how to use the wireless control and even set it up on my phone for me. Once finished they cleared away old boiler and packaging materials leaving no waste. Would highly recommend.

Antwort von Boilerhut
LPG Condenser Boiler
Slight hitch on installation date but kept in the loop and rescheduled quickly. Fitters arrived and installed the new boiler with no fuss and quite fast. They cleaned up as they worked and left no mess behind, putting all packaging in the recycling bin. We now have a warm house and hot water again

Antwort von Boilerhut
Excellent Service from the first call. Ordered on Friday fitted on Saturday.
Perfect very happy would recommend *****

Antwort von Boilerhut
Iwould give Boilerhut top marks. they were so good with advice to help me find the best boiler to suit me and the house we live in. They had my old boiler which was leaking water, out and the new one in with in 4 days. Every one i dealt with was very kind and helpfull.

Antwort von Boilerhut
Everything was ok during installation and commissioning. The boiler is working fine.

Antwort von Boilerhut
WE choose Boilerhut for the very competitive price of the boiler package which included 12 years warranty. Having read reviews from their customers, including also in Trust pilot, Boilerhut inevitably looked to be a good choice to purchase a replacement boiler. We purchased the boiler online, then spoke to Paul from Boilerhut about fitting the boiler.
After carefully considering the all the pros and cons on replacing our 25 year old still poorly working Vaillient BOILER replacement at our house with my wife we decided to purchase, VIESSMANN BOILER, widely popular in Europe but still little known in UK. About the Boiler 👇👇
(1) Viessmann Vitodens 100W 30KW, wifi ready,High Quality GERMAN Boiler + Vitotrol 100 E wireless smart thermostat. (Built in) also Hydrogen ready.
(2) This boiler Uses a stainless‑steel Inox‑Radial heat exchanger, known for long life and high efficiency. • Inox-Radial Heat Exchanger: Made from high-grade stainless steel, which is highly resistant to corrosion and helps maintain a seasonal efficiency of up to 98%. Uses a stainless‑steel Inox‑Radial heat exchanger, known for long life and high efficiency. Engineers consistently rate Viessmann’s internal components as more premium.
(3) MatriX Burner: A stainless steel burner designed for long service life and low pollutant emissions.
(4) Lambda Pro Control: An internal system that automatically adjusts the air-to-gas ratio to ensure clean and efficient combustion regardless of gas quality. © Vi Engineers consistently rate Viessmann’s internal components as more premium.
(5) (Optional) Vitrol 100E remote thermostat can mirror Viessmann boiler. Does total control remotely through their Vicare app, for hot water, heat temperature, timer programs and their thermostat shows room temperature. WiFi for fault monitoring. This allows the installer lke Boilerhut Premium Partner with Viessmann to monitor the boiler, with Vicare smart app.
(6) Their expert Engineer Anthony came in 3 days time. He arrived at 8am. Sharp. Installed the Boiler by early afternoon. CARRIED out, chemical flush, magnetic system filter, Lime scale protection, hard water filter and also instalied a programmable room stat. Even repaired a small water leak which he noticed though not his job.

Antwort von Boilerhut
From start to finish this job has been botched. Poor quality of gas engineer whom was incapable of an honest days work and certainly was not the specialist in fitting the model of boiler choosen. Following complaints to the company they still refused to change the gas engineer. 2 months later and still no functioning heating or hot water. Customer services have been incredibly difficult to deal with and have been none inclusive for people with disabilities to deal with.
I had struggled to get anyone to come and replace my boiler and radiators
But within 2 weeks of contact Boiler hut my new boiler was installed
The service was brilliant

Antwort von Boilerhut
Absolutely great company, from first contact with Paul, to completion of the job, was just over a week, never thought that would be possible as we live in the highlands, the guys who came to install our boiler and radiators were great, really polite and tidied up before they left, only been two days but can already feel the difference in the house, highly recommend.

Antwort von Boilerhut
(Revised after initial review)
Everything looked ok, if messy, once done, but we found a leak in the cupboard and a hole in the roof for the flue. They came back to fix this so will see. We weren’t happy how the plumber flytipped the radiator we had paid to have removed/recycled.
They were also not willing to make the new radiator tails more tidy, or install an isolator on the magnetic filter which is good practice. Overall, quite untidy work but it was safe I suppose that’s the main thing.
You are also required to sign up to their service agreement or the warranty is void, which is disappointing.
In terms of service, it was ok at first but we came back with some snags and these were met with some hostility and defensiveness. Just minor things like all the TRVs fell off and the leak. These were not personal, just minor things to fix. I would not recommend using them.

Antwort von Boilerhut
The Engineer and the office support were both very efficient and professional in the lead up during and post installation, covering all possible eventualities. Paul was easy to contact and to talk to and helpful and friendly at all times. Thanks, a great all round job !

Antwort von Boilerhut
Price was good, they were easy to work with. The guys showed up early and got the work done quickly.

Antwort von Boilerhut

Antwort von Boilerhut
Good customer service and rapid response to the installation of a new boiler. Very impressed!

Antwort von Boilerhut
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