I was truly disappointed with the quality of the graduation bear I ordered. It was smaller than what was shown and it looked like it was falling apart I went to their support site and submitted a com... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I was truly disappointed with the quality of the graduation bear I ordered. It was smaller than what was shown and it looked like it was falling apart I went to their support site and submitted a com... Mehr ansehen
Unternehmen hat geantwortet
The only thing we have a question about is the size of the bear...maybe we missed something in the selection process. The bear was a bit smaller than expected, regardless like we said it could of bee... Mehr ansehen
The personalized sucatcher I ordered is beautiful. I thought the shipping took a little long but it was worth the wait. The company was very quick to respond to my inquiries, and this put my mind at... Mehr ansehen
Lovely design, good size for my café latte in the morning. Just love my new cups. But please stop the commercials while your customers are waiting for their first order to be delivered, I found them r... Mehr ansehen
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I love the message and the color of my new t-shirt. The first day wearing it I received many compliments.
The items I ordered are beautiful and the personalization made them very special. And my order was received promptly.
Fun products that make great gifts for book lovers &friends. Easy to order & great pictures of products. Each tshirt or cup or journal has been top quality.
I bought 2 large suncatchers. The size,color and
personalized designs are stunning. They are truly heirlooms !
My partner loved the shirts I bought for their birthday. The quality seems good but it should be for what they cost. Initially, I thought they were just overpriced. Then I discovered they came from China and, I suspect, the tariffs of Trump jacked up the price to borderline unaffordable. If they hadn't been a present, I never would have spent that much.
Thank you, Mr. Trump, for demonstrating how expensive everything should be in the US. That is the point of tariffs, yes? To raise the prices on imports to make them more comparable with American goods so we will buy those instead? See how I am paying for your tariffs instead of China?
The suncatcher is very pretty, and it came in a reasonable amount of time. However, the chain that it came with is ridiculously thick, large, unattractive, and out of proportion to the suncatcher. I have to go buy a new chain of a more attractive and appropriate size.

Antwort von Bookswares
Just A Girl Who Loves Books - Personalized Custom Shaped Squared Acrylic Plaque turned out to be the perfect gift for a book loving friend. Her message to me along wih a picture of her plaque was." I love, love, love, love this gift."
Received on time and product was as claimed
nice product, as described. quick shipping. No problems. Would order from them again.
The item is somewhat cheap looking. Not nearly as nice as it looks online.
The box was crushed, but at least the item wasn't broken.

Antwort von Bookswares
My order came on time. No problems. The merchandise meets what I expected. I like dealing with your company. Thanks for the great service
I was not happy with the quality of the products for the money I’ve paid. They would not let me return it and offered a 30% discount on my next order. I wanted my money back, not another crappy product for a high price ..beware!

Antwort von Bookswares
The process for the item I ordered was easy and quick
I was kept abreast of the route of the item
The actual item was exactly as described when it arrived and I really like how it looks hanging near my reading nook!
Upgrading from one star because they did finally refund my money. I ordered a replacement, the spelling was correct. Something wacky with the delivery method though as it said it was out for delivery beginning midnight two days before it was actually delivered so there was a bit of a cliffhanger as to where it actually was. It was at my doorstep this morning when I woke up. Oddly enough it said it was delivered at 2 PM yesterday which is not true as I was monitoring for the delivery all day and it was still not there when I went to bed at 10 o'clock at night. No typos on the personalized order this time. Customer service representative Wendy does a great job as she really seems to have her hands full. There are some glitches with execution and service to be aware of but the product was special enough that I decided to give it another go. Second time was the charm.

Antwort von Bookswares
I had a problem, not with Bookswares, but with the shipping and tracking. WONDERFUL WENDY was incredible beyond my ability to express fully. She couldn't make my product which had left their hands appear. I was depressed as I had wanted my backpack to arrive before I left on vacation. It looked like it wouldn't. Here's the thing: Wendy conveyed the sense that she really cared about my pain. Oddly, it helped. And maybe that care sparked the Universe in some way because my backpack appeared less than 12 hours before my departure. I've carried it through western KS, CO, WY, OR and WA. Strangers and friends have oohed and aahed over it. I was able to tell them I ordered it from Bookswares! I hope more orders will come as a result. All because Wendy took time, some of which I wonder if was on her own personal time, to respond to my angst. A Company with people like her needs our support.
I received my item fairly quickly and was quite impressed with it. It is a gift for my granddaughter's upcoming birthday. She is going to love it!!
I didn’t receive my package. It was left outside my apartment and it was stolen. I have pictures of it being left in the daytime but my notification said it was delivered at 12:03am at my back door. I reached out and was told to talk to the shipping company. It was a personalized backpack and I feel like I was not treated as a valued customer who was very excited to receive this away gift paid for it only to have it lost/stolen. I’m extremely disappointed. There should be a more reliable delivery service.

Antwort von Bookswares
I Love the shirts that I got!
Extremely happy with the entire process. The backpack quality exceeded my expectations. I will definitely order from this company again
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