The lady who answered my call was able to locate my dish washer despite me not having the reference number of my machine. She was then able to solve my problem, without having to put me to the expenc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Got the parts ordered very quickly and at a very reasonable price. This is very different to my experience with Bosch Spain (where the parts were actually used) who are a complete joke and not to be t... Mehr ansehen
Unternehmen hat geantwortet
Really happy with the service from Paul from Sansoms Engineering, who came out to fix our Neff dishwasher. Paul had to come out three times as parts had to be ordered, but he was so friendly, h... Mehr ansehen
Unternehmen hat geantwortet
When they responded to my question the answer was very helpful - but it took a day to respond Not a way to get urgent assistance
Unternehmensdetails
- Fachhandel für Küchenbedarf
- auch in
- Anbieter von Haushaltsgeräteteilen
- Fachgeschäft für Haushaltsgeräte
- Haushaltsgeräte-Kundendienst
- Haushaltsgerätereparaturservice
Vom Unternehmen geschrieben
At Bosch Home Ireland, we're continuously developing and designing new initiatives to make your life at home easier. We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life. Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability
Kontaktinformationen
M50 Business Park, Ballymount Avenue, D12 KP90, Dublin 12, Irland
- 01450 2655
- bosch-home.ie
4,7
Hervorragend
1011 Bewertungen
Bittet Kunden um Bewertungen
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Paul from Sansoms Engineering
Really happy with the service from Paul from Sansoms Engineering, who came out to fix our Neff dishwasher.
Paul had to come out three times as parts had to be ordered, but he was so friendly, helpful and professional every time.On his first visit, I was running late getting home and Paul actually waited for me rather than just leaving, which I really appreciated.
He was very knowledgeable, explained everything clearly and was always polite and tidy. He went above and beyond to get the dishwasher sorted, and it’s now working perfectly.
Couldn’t fault Paul at all — a really nice guy and a credit to Sansoms Engineering and Bosch. Thanks again, Paul!
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We're delighted to hear how pleased you were with Paul's service. It's fantastic to hear he was friendly, helpful and professional throughout, and that he went above and beyond to get your dishwasher working perfectly.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Flawless transaction
Flawless transaction. The correct parts at the right price. Well done Bosch. Confirmed that I bought the right kitchen appliance with such excellent after sales support
22. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
It’s fantastic to hear you had a flawless experience and that you received the correct parts at the right price. We’re pleased our after-sales service met your expectations.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
The engineer was very friendly and gave…
The engineer was very friendly and gave me great advice about my fridge👌👌👌
22. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We’re delighted to hear our engineer was friendly and able to provide some helpful advice regarding your fridge.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear that you received excellent communication and that your washing machine replacement was completed successfully.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Bosch customer service, or the lack of it.…
I have a bosch double oven with a 2 year warranty plus a purchased extended warranty 5 years in all. After about 22 months the top oven bulb stopped working. I contacted bosch and they tell me I can buy a replacement from them. After a reasonable outlay they are too tight fisted to post out a replacement, that is very poor customer service.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review.
We’re sorry to hear that you were disappointed with the process of purchasing a replacement bulb. We understand how frustrating this can be, particularly when your appliance is covered by an extended warranty.
We appreciate you taking the time to share your experience and your feedback will be passed on to the relevant team.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Denis Whooley - Exceptional
Denis Whooley, the repairman is exceptionally knowledgeable and professional. He always arrives when he says he will and offers the best experience in solving the issue while being completely friendly and pleasant.
Could not rate him more highly.
18. September 2026
Antwort von Bosch Home Ireland
Hello John, thank you for your review.
We are delighted to read your high praise for our engineer, and it's wonderful to know you found him to be exceptionally knowledgeable, professional, and friendly.
Thank you again for your feedback,
Brett
Bosch Home Appliance Customer Service
Excellent service
Very simple to get issue reported to avail a quick service within a week, excellent service folks!, happy to definitely recommend Bosch home appliances:)
18. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We're delighted to hear that your issue was reported easily and that you received quick service from our team. Thank you for recommending Bosch Home Appliances.
Thank you again for your feedback.
Becki
Bosch Home Appliance Customer Service
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We're delighted to hear that you were happy with the service provided by our engineer. Thank you for taking the time to share your feedback.
Thank you again for your feedback.
Becki
Bosch Home Appliance Customer Service
absolutely great service...and fast…
absolutely great service...and fast shipping too
17. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We're delighted to hear that you received absolutely great service and fast shipping. Thank you for taking the time to share your positive feedback.
Thank you again for your feedback.
Becki
Bosch Home Appliance Customer Service
Easy registration for warranty
Nearly everything i needed to register was on the website. Particularly liked that i could check where to find the product data on the appliance. An issue was I had to manually enter the products' details as photo file was too large. Customer service responded quickly to a few queries i had.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We're pleased the warranty registration process was straightforward overall and that you found the information on where to locate the product details helpful. We're sorry you had difficulty uploading your photo and appreciate your feedback, which we will take into consideration.
Thank you again for your feedback.
Becki
Bosch Home Appliance Customer Service
Very helpful service
Very helpful service, hope every appliance have this service convenient and easy to use.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We’re pleased to hear that you found our service helpful, convenient and easy to use.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We’re pleased to hear you received a fast, efficient and pleasant service and that the job was completed successfully.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Took me very long to get any replies…
Took me very long to get any replies and responses through WhatsApp over a day to be exact I don’t understand why you guys are operating this service you might is well just cancel it.. it seems that the customer service has dropped a great deal with Bosch
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We’re sorry to hear about the delay you experienced when waiting for a response via WhatsApp. We understand how frustrating it can be to wait so long for assistance, and we appreciate you bringing this to our attention.
Furthermore, we do try to offer alternative routes such as Social Media, Live chat and the call centre in case our work load is to high which means longer response time
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Excellent service.
Phoned on Monday, engineer called on Friday morning and dishwasher was back working like new again…😊
Thank you!
14. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for taking the time to write your review
We’re delighted to hear that your dishwasher was repaired so quickly and is now working like new again.
Thank you for your feedback.
Becki
Bosch Home Appliance Customer Service
Prompt response and provided exactly…
Prompt response and provided exactly what I needed.
14. September 2026
Antwort von Bosch Home Ireland
Hello JJ, thank you for your review.
We're glad we could provide a prompt response and give you exactly what you needed.
Thanks,
Brett
Bosch Home Appliance Customer Service
Antwort von Bosch Home Ireland
Hello, thank you for your review.
We're glad you found it easy to find and order the spare part you needed at a reasonable price.
Thanks,
Becki
Bosch Home Appliance Customer Service
Very efficient and friendly engineer…
Very efficient and friendly engineer resolved the issue quickly.
12. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for your review.
We're pleased to hear our engineer was efficient and friendly, and resolved the issue for you quickly.
Thanks,
Becki
Bosch Home Appliance Customer Service
Antwort von Bosch Home Ireland
Hello, thank you for your review.
We're delighted to hear you received great service and that your order arrived quickly.
Thanks,
Brett
Bosch Home Appliance Customer Service
Nice packaging
Nice packaging. I was worried that it night come damage. But looking at the box . I was stress free. Thank you
8. September 2026
Antwort von Bosch Home Ireland
Hello, thank you for your review.
We are glad to hear your item arrived safely and that you were pleased with the packaging.
Thanks,
Becki
Bosch Home Appliance Customer Service
Antwort von Bosch Home Ireland
Hi, thank you for taking the time to leave a review.
We're pleased to hear you found our service professional. We appreciate your positive feedback.
Thanks, James.
Bosch Home Appliances Customer Service.
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