Bossa Hearing 

Too much time to get order

Bossa aids are a marvel! The seamless transition into my life, the comfort, and the clear sound make me wonder how I managed without them.

Exceptional comfort and sound quality. My Wife can hear our grandkids again.

I ordered these as a gift on February 2, 2024. It says on their website "Hear better Today" so I thought I would receive them quickly. I received an email stating they being prepared for mailing in the first week of February. I kept asking and they kept saying they were going to be sent. I got fed up and cancelled the order. Once again I have been told over and over that the refund is coming and it's March 14 and I see no refund. When I ordered the $89 item I went for the "upgrade", the warranty, and I paid for priority shipping since it was a gift, so I have them $175 and can't get it back. I'm on a fixed income and cannot afford to just forget it.

I have been very pleased with my bossa hearing aids. I have recommended them to several of my friends. The ones who purchased them are pleased with them. I have had good success with customer service.
Juanita Merrell

I still don’t have my earrings aids yet and the delay in delivery is getting to the point it’s becoming a bit of a problem
After talking to Boss Hearing Aids I was offered a warranty at no additional charge for my extra waiting time to compensate for the additional waiting time which was greatly appreciated

I have been wearing BTE hearing aids for eight years. Recently I decided to try the CIC style. I am so glad I found Bossa Hearing. I purchased the Proton Max and I love the hearing aids. The clarity is great. It’s so nice to hear things clearly again. I also like the way you can charge the hearing aids right in the case. If you’re looking for hearing aids then I highly recommend Bossa Hearing Company.

Both aids developed problems within a week or two of receipt. I returned and was assured that they would be repaired/replaced and shipped within 12 business days. It is now the 13th business day and no indication of shipment. This company is awful to deal with. They market aggressively and support weakly. I have also dealt with Audien and they are far superior for a similar price!
Addendum: I just received word from Bossa that due to a supposed backlog of orders the aids will not be shipped for 1-2 weeks. This is typical of the awful service provided by this company. If this review didn't prompt them to do more than tell me I should call them (what is a call going to do except have them commit to what they can do nicely without a call--ship the aids NOW!) I'm at a loss as to what will! BTW, if you are thinking of buying these notice that more than 40% of the 1800+ reviews here are negative!
Addendum #2. Here it is, 8 days after the assertion that the replacements would ship in 7-14 days but still no shipment notification. I would urge anyone who is looking for OTC hearing aids to avoid Bossa completely. Their product breaks down and then they fail to back it.
Addendum#3. Wow! The aids have finally shipped--but not within 8-12 days as Bossa promised, but 8-12 weeks! What a lame organization this is. I strongly encourage anyone who is considering OTC hearing aids to run in the opposite direction from Bossa! Don't buy this product. It's unreliable and so is the company selling it!

My TX-5 has Crystal-clear sound! Excited to try the Proton Max's I just ordered

I ordered a set of Bossa Hearing Aids on and was charged $222.02, on 2.17.2024 I called 2 weeks ago, and was told they were on their way. I still have not received them. I am going to ask for a refund and buy something local that I know will deliver timely and as advertised!

These hearing aids work great and very concealed in my ears, excellent device.
I would recommend these hearing aids to anyone great to hear again

Horrible customer service. I bought these hearing aids in early December because they offered a money back guarantee. Mailed them back, received confirmation they received them and after MULTIPLE emails and repeated phone calls, I still have NO REFUND. STAY AWAY FROM THIS COMPANY!

Ordered Jan 19/24. No product received and they keep replying that their production is behind. Why do they keep advertising and trying to sell when, obviously they cannot deliver? Received an email that because of the delay they would offer me 25% off my next order. Why in Heaven's name would I order something else when I can’t get the first order. I do not know if this is a scam but at a minimum it is a very poorly run business so if I ever receive anything, I wonder what the quality will be.
There is nothing to MAKE right. Just deliver the order made in good faith AND paid for.

Bought and tried the Bossa Hearing aid. Could not handle the hearing aid, had to much irritability to my hearing. Sent everything back to them and they responded they would process the refund. Almost 3 months later, still have not received any money or information. If you check there ratings, you will find they cannot be trusted.
DO NOT Buy their product.
WARNING, WARNING

In terms of pricing, Bossa cannot be beat. My wife and I purchased two sets; one for each of us.

We just received our products. Therefore, we are still in the "getting accustom stage". As a result, it is still too early to make an assessment on the products. However, the process is going well so far.

Bossa is a great alternative to having to spend thousands of dollars on hearing aids. We consider hearing loss to be like any other ailment. We see no need for people to be gouged financially in order to address their hearing loss. Thank you Bossa!

These are not real hearing aids. These are amplifiers. Big difference. They amplify everything and the result is a terrible sound that may hurt you. Real hearing aids should be able to graduate the levels of sound at different frequencies, according to each person needs. This is done by means of an equalizer from a computer and a control program. I bought this but I am not using them.

I placed an order for hearing aids then followed up with customer service after a week when I had not heard or received the hearing aids or any communication regarding the delay. They told me the hearing aids were back ordered and they were not sure when I would receive them. I asked to cancel the order. After two additional weeks I reached back out to customer service to inquire into my refund. I was given the run around for two additional weeks (via email and on the phone) and have still not received a refund. I'm doubtful I ever will. Do not waste your money! These people are thieves.

I returned the hearing aid and they were received by Bossa on 1/29/2024, I've contacted them many times asking for my refund. It is over a month and they keep saying they will contact their billing department. I still haven't received it. Very bad way to do business.

First, the product works!
If it didn't it wouldn't really matter to me that they are nice, honest and easy to deal with. But, they are all that AND the product works! So we'll, that I've bought an extra pair for just in case. I can do that because they are affordable. Awesome company!

My husband and i both ordered your hearing aides for the ear ringing advantage. For the most part they have worked well and knowing what we know now would purchase them again. One thing we especially like is the ability to recharge earing aides multiple times with only one charge of the charger.