Today I received by chair for the new office, as I'm putting it together I discover a fault. I login to the site where I brought it from and couldn't find support. I saw the chat facility. I sent mess... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Today I received by chair for the new office, as I'm putting it together I discover a fault. I login to the site where I brought it from and couldn't find support. I saw the chat facility. I sent mess... Mehr ansehen
Unternehmen hat geantwortet
Had my chair only for a few months. Gas lift mechanism is shot. My chair now randomly starts to slowly sink when I'm at my computer. I've had people laughing at me in video calls as they watch me sl... Mehr ansehen
Unternehmen hat geantwortet
I initially was unhappy with my experience when I wanted to return a chair due to the courier. Boullies and the agent (Emma) I spoke to resolved my issue and was always in contact. They have fixed any... Mehr ansehen
Unternehmen hat geantwortet
Updated 11/3/26 A company that listens to its customers, and takes time to re design, based upon customer feedback. All I can say is well done & thankyou. The replacement parts were fitted in a ma... Mehr ansehen
Unternehmen hat geantwortet
Welcome to Boulies, your choice chair firm that specialises in gaming and office chairs. With a wide array of models, our aim is to deliver the quintessential seating experience for all our valued customers.
Unit 39 St Olavs Court Business Center, Lower Road, SE16 2XB, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Buying my chair was a happy experience. I was impressed by its comfort at a friend's house. Now I have received it. It looks even better than in the pictures and is truly comfortable!
I must say, I really like the ash grey colour. It's also incredibly comfortable, with a thick seat cushion. This is the most comfortable chair I’ve ever used!
The chair is of great quality but it took a week to arrive, which was a bit long for me. Hope they can improve their logistics.
Customer service was very friendly and helpful. I bought the Master chair 2 years ago, and when the leather seat cushion cracked, they quickly arranged a replacement.
The chair arrived on time and without any issues. My husband assembled it very quickly. He said the chair is very comfortable.
I just received my new chair, because I was sitting for a long time, and the comfort of the chair was very important to me. The seat cushion is very thick and comfortable.
A year after delivery, we had a slight problem with the wheels. Customer service sent new wheels. Great service!
I bought a new chair for my husband as an anniversary gift. It arrived on time, and my husband was very happy with it. The chair provides good back support and has been used for a month now.
The box was broken, which was disappointing, but customer service helped me apply for compensation, and the chair is very comfortable.
Boulies Master Max. Magnificent, comfortable chair. Stylish and fairly easy to construct. Yodel were "wishy washy" at best with delivery process and it took longer than it should but otherwise have nothing but praise as it's not the chairs fault! Fingers crossed it will last me some years of good service. My advice if you are wavering between chairs then stop, this IS the one.
It is a gift, I am grateful that it arrived in a timely manner. If you want to receive it as soon as possible, I highly suggest contacting them when placing an order.
After I installed the chair I realized it was too big, I contacted them and they quickly provided me with a replacement at no shipping fee.
I had just used it for 3 months and the upper part of the left armrest became wobbly. I contacted them via email and provided a video. I received the new armrest three days later. I hope it can be used longer.
The chair is comfortable and my back aches a lot less. It's worth the money.
Order process was great and I was looking forward to having a decent chair.
A week later, no delivery and speaking with Yodel the item hasnt been shipped to them yet.
I gave them a day to deliver or refund and in all fairness the refund was pretty quick.
In this day and age a week and hasn't left the depot is not a service I would expect.
Shame as reviews for the chair look decent but if you can't get a delivery what's the point

Antwort von Boulies
The chair arrived and it was exactly the chair I wanted, but I thought it would be more comfortable with higher armrests. To resolve the issue, they provided me armpad. Brilliant service!
Used it for over 2 years and the chair slowly came down and unable to maintain height. I contacted support and got discount & replacement instructions. Happy with service, would use again if needed.
I uploaded a video to the support team since I noticed that the right armrest was shaking more than the left while I was sitting and playing games. They confirmed the issue promptly. I appreciate quick and helpful service.
The chairs arrived late. However, it was delivered undamaged and assembled easily. Thanks for the help from the support team.
It's been two years since I've had the chair, and it's still very comfortable, but the armrests are showing some wear. The customer is friendly and they sent me new armpad.
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