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Box Divvy connects your community with farmers and food producers to provide market-fresh, locally and Australian-grown, seasonal fruit, vegetables and groceries helping you cook and eat better for less. Our community-powered 'Hubster' model means less waste, less packaging and more of your money going where it matters most - back to the people who grow your food. No soulless checkouts. No creepy cameras. No algorithm telling you what to buy. Just your friendly neighbour packing your fruit/veg and grocery order with care. Real Food. Real People. Real Change. That's the Unsupermarket way.
Australien
3,0
6 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hubsters are lovely but those running the business are rude, unprofessional and nasty. I do not recommend using box divvy, only if you want to be belittled and harassed. Plus the quality has gone down. If there was a minus star rating they would be there. Absolute joke.
Absolutely would not purchase. I did one (very large) order, and it was a fail both on freshness and value. I did get my cucumbers refunded as they were bending almost in half - but was basically told tough luck with the other issues.
With multiple items, the produce was very small, and the didn’t make up for this by increasing the quantity sufficiently. This meant that that the value was worse than even high-end grocery stores. For example, the kiwi was so small it ended up almost $15/kg. The specialty grocer near me sells the top quality kiwi for $9.99/kg. And this was the case with multiple items, including bananas.
Also, it just wasn’t that fresh. I got old capsicums that were going soft, lemons also old. My potato was soft and sprouting in under a week. My cauliflower and rockmelon were smaller than the size of my hand. So when you factor that in, it is not good value.
They must be buying the cheapest stuff they can find at the markets- that’s the only explanation I can come up with!
Antwort von Box Divvy
Hi DM, This doesn't sound like Box Divvy at all! We would love to find out exactly what happened with your order and how this could have happened. We've reached out to you through TrustPilot for more information. If you could come back to us we'd be happy to look into your situation.
I’ve just done my first order with Box Divvy. I am pretty fussy with veggies and fruit, and I know what is fresh and what isn’t, as I grew up in the country.
With my order, about 90% was fresh. Especially the spinach leaves — they were excellent! Zucchini was great. Capsicums were so juicy. On the other hand, the oranges and cucumbers were just okay. I guess cucumbers aren’t in season. So I cannot expect too much.
When it comes to pricing, I’ve found it’s much cheaper than the local supermarkets. And the stock selection is amazing. I can get some special jams, condiments, artisan bread, etc. I’m very impressed.
I’ll stay with Box Divvy for a while, I think — and the lady who runs the hub is really kind. 😊 so overall I’m very happy. So I’m giving 5 stars.
Antwort von Box Divvy
Thanks Suki! We're thrilled you like Box Divvy :)
In Australia, the peak natural growing season for cucumbers is during the warmer months from November to March. Your Hubster will let you and your other Hub members know which produce is great right now as well as what's good value.
We're certain you'll enjoy the community your Hub members have created: sharing recipes and storage tips, etc...
Welcome to Box Divvy!
Sounds good, but don't like having to give credit card details before having any contact with my Hubster. Would like more info before committing i.e. need more explanation on "splits" (referred to in the T & Cs). I need full and clear explanations before committing.
Antwort von Box Divvy
Hi Karen! Thanks for the feedback. We've mainly been operating by word-of-mouth until recently when we launched our website redesign. But understanding your concerns is great because it will help us address these as we continually refine our message: Supporting local farmers while providing fresh, healthy food at great prices to Australian families! To give you more of an overview of how it works, please check out this page: https://boxdivvy.com.au/how-it-works
Our FAQ also gives a bit more info into "What is a Split?"
An example of a Split, "Let's share a box of apples", you can see the total number required to get 'over the line' for the whole membership in the Hub to purchase. The threshold is 12 apples for the whole Hub so not that many.
https://boxdivvy.com.au/faq
Thanks again! :)
The Box Divvy Team
Not sure if it is real. Need to register credit card on first contact. No idea who what why. So feels strange. Please have ability to make contact with hub before joining. I’m spoiled maybe that I have several options locally. Would like to reach out to members before joining!
Antwort von Box Divvy
Hi Danielle, Thanks for taking the time to write. We're definitely real! We've been operating for about 6 years now. Recently, we had a great piece on Channel Nine: https://www.nbnnews.com.au/2026/07/24/the-un-supermarket-saving-hunter-shoppers/
Check out our page on How It Works.
https://boxdivvy.com.au/how-it-works
When you're comfortable, find a Hub and join it and the Hubster will give you a call to answer any questions.
Your point about entering card details is understandable and we'll work with our IT team to review the sign-up process. Having said that: you can feel absolutely safe in the knowledge that card details are not stored in our database and are held securely by a government-approved payment provider (Eway).
Thanks again!
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