Bullies. Even when presented with irrefutable evidence that a parking charge was paid they still go after people with scary sounding court letters. Because they get a discount for bulk claims in... Mehr ansehen
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Das sagen Bewerter
They tried to fine me £60 for spending less than an hour in a pub car park, I then had to raise an appeal as the correspondence they sent out was late meaning the charged jumped up to £100. They ever... Mehr ansehen
DO NOT USE!!!! Paid for 3 hours parking in Knutsford (Canute Place) …enjoyed a couple of hours..returned back home..and what comes through the letterbox..a parking fine 😳..disgusting!! I’ve... Mehr ansehen
Echoing what so many other reviewers have already said: this company’s conduct is absolutely abhorrent. I was issued a parking charge for overstaying by 34 minutes. Why? Because I was sitting in m... Mehr ansehen
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They are unscrupulous thieves who hound…
They are unscrupulous thieves who hound innocent motorists. Avoid if at all possible.
They don’t deserve even 1 star
They don’t deserve even 1 star.
Recently received a blue badge due to severe lung condition. Parked several times in same month , after checking with attendant that 3 hours free .
….all good
A few days later noticed after parking and return to car the signs looked a little different….. Looked and found conditions had changed for blue badge holders. Spoke to a parking attendant we had previously seen who said this happened over previous day or so.
Date of alleged contravention 24 August 2025.
At no stage did we see any indication alerting users to the FUTURE changes.
Others caught out by this also…. Some on multiple occasions!!
Check out Southampton echo .
Awful way for a company to behave … no moral compass, for this organisation.
Bunch of “chancer crooks “
Would give less than a star if I could…
Would give less than a star if I could - this company is a nothing more than a racketeering and extortion ring design to inflict maximum pain to their unfortunate ‘customers’.
They lead the way in displaying the gold standard of how to royally screw the very people who keep their lights on.
Vile company BUT!!!
Vile company. I paid for a ticket, but I used my registration, not my girlfriends' car that I was driving. I appealed IMMEDIATELY. Then NOTHING. Then a final reminder. And a claim they denied my appeal. I received NO email. They're basically criminals.
ADDITIONAL.
I live-chatted to another human - this one had a heart - and he gave me another week to pay the reduced fine (which I did within 5 minutes).
Their practices are AWFUL. They put the burden on YOU to chase you own case. They try to make you wait until deadlines are up, then they happily tell you that you need to give them more money.
But they hired someone with a heart and I'm grateful to him.
Despicable company
Despicable company. This type of parking fine should be banned. Look at their companies house records. Huge profits for people’s misfortune. I was 5 minutes over my stay and charged £60. There was a huge queue in the toy shop so had to wait. Criminal behaviour that should be stopped. How do the owners sleep at night? Total scumbags.
Car park robber
Their machines should always be fully functional, they should never offer the option to pay by card, as what appears to be a fully legitimate means of payment, results in non payment and a subsequent fine. Added to the painstaking aggravation, they reject any form of appeal.
Unfortunately I can not give a zero for…
Unfortunately I can not give a zero for this company. There machine did not work in Travelodge hotel in Romford. I was advised by Travelodge to press the customer service button to get a discount but nobody responded so I had to pay the full charge. I was going to appeal but they make the process as difficult as possible with no email address just a phone number with answerphone message saying I had to appeal this by post. I have decided not to appeal as would cost me even more money. I will be avoiding their car parks in the future and staying at hotels with these car parks attached.
Tried appeal a fine
Tried appeal a fine. They didn’t reply so long close (few days) to the pay early reduction. I paid the fine. Then they replied to saying, as I paid I excepted I was liable. The closest the appeal. Company are totally trash make peoples lives a misery.
Absolute garbage.
Absolute garbage.
10 minutes late for parking after a walk and some lunch out.
£100 for being 10 minutes late back to a car park that was almost empty and not like people were waiting to park up.
You can absolutely not get through to a person to talk to them about the fine, you are passed around a circus of options to press and not one of them puts you through to someone to speak to. You can appeal by email eventually and they do look at it for you. The lack of personal interaction is garbage. This is purely to make money from people as the condition of the car park was very poor...pot holes and half a large rocky/ gravel area.
Be very careful with this company indeed.
Unbelievable- someone needs to report to watchdog!
Unbelievable- someone needs to go watchdog or report this private car parking company - who are so difficult to contact can only via appeal and after one appeal that’s it they say it’s ended and threaten you will pay more if go ombudsman or pass to debt collectors. A bullish and ruthless approach and no consideration of poor signage or markings. I have photos of unclear marking and they only photo they show is a zoomed in photo of one particular where u can just a bout see line. Unbelievable!
Change the parking regulations at west…
Change the parking regulations at west quay without putting up big signs on entry, if you're going to make changes then you have to advertise that on entry for people to see. All you've done is change the signs by the pay machines.
I used that car park with my disabled son and used his badge so was free parking before the new rule. It's only because we heard other people moaning about having to pay that we checked the signs, now ended up with 2 parking charges because you can't notify people properly.
Absolute joke of a company
They are scammers
I went to west wittering beach, i was told by the stewards that i can pay online at westwitteringbeach.co.uk and theres no parking machines since its ANPR, enter my reg and pay for parking there. i go onto the website and my reg doesnt appear, done it every single day and still nothing. I then get a PCN through the post saying i didnt pay for parking... well durr i wasnt able to
i made an appeal exactly from what i was told and they tell me i should of paid on a parking machine on exit... my dash cam does not show any parking machine
turns out the website they send people to pay for parking doesnt even work, and as a parking company they have their own legit website that they dont want customers to see, so they have been doing this for a while and trapping people into paying PCN charges when its clearly Britannia the scammers
Hi hope this company goes bust and they…
Hi hope this company goes bust and they go under never make a a penny again sad disgusting company
Falsely accused of parking violations
I received a parking fine for a violation of Ts and Cs for parking on level 1 (max stay 90mins). My car never parked on level 1 but you have to pass through level 1 to get to the other levels. The ANPR system clearly hasn't worked properly. Yet despite providing evidence of payment and providing confirmation of parking on a different level it still implies with the letter received that I was at fault and breached the Ts and Cs. The funny thing is I actually paid for two parking tickets during this visit as I'd paid for one under the incorrect number plate! I'm very disappointed with the poor level of service I have received
Oh my goodness
Oh my goodness! On reading all these reviews I have no chance of getting my parking ticket overturned. Usual scenario, the payment machine was out of order and I looked for alternative ways to pay but didn't see any. Britannia said I could have paid via the internet and dismissed my appeal. That's fine I will pay the £60 but will never use the carpark again which is owned by a charity who are always desperate for donations! They should ask Britannia who are raking it in £££.
Appeal your case!
Terms not clearly displayed in contravention of BPA practices. Successfully appealed my case - eat it Britannia!
Appeal your case and don't pay them. Even if you lose your appeal, push it to court - worst case is you'll end up paying slightly more than the £100. The most likely outcome is they won't show up anyway or the judge rules in your favour.
I don't really know how the owners of these companies sleep at night - many people cannot afford such punitive fines.
In any case, I win - you lose Britannia!
Rip off company
Always pay my parking, however on this occasion the machine was out of order and I did not have a phone so could not pay via phone either. I was on a job for 2 hours then left. On appeL they clearly did not read my appeal as informed me I could have paid via phone. Total rip off company who clearly have no interest in their own appeal process and dont care what you have to say
Company fine was excessive
Company fine was excessive. 13 minutes over for a 6 hour ticket (£8,50)
No warning issued until I was away on Holiday. Hence reduced fine not available.
No way to contact them to speak.
Resultant fine £100
I rented a flat in the property where…
I rented a flat in the property where britannia parking is managing the private parking for. My nr plate was registered with them by the landlord but they issued me a ticket. Will they want me to pay for every day I lived in here even if this is the car park dedicated exclusively for tenants of this property? They even sent me the ticket to the address I live in so they know I am qualified to park here.
Britannia has responded with a positive…
Britannia has responded with a positive outcome to the issue I had so well done and 4 Stars well-earned.
One mark deducted as their letter did imply that I was "continuing to breach terms and conditions" which isn't true and is perhaps just not worded very well.
G Deal
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