Never received the items ordered, nobody answers in the number given, and the automated chat says I need to contact customer care, which must be a fake number because it rings, rings, but no one pick... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I'm happy with the production, I just didn't like the delivery, they didn't deliver on the day of the marking, I had to call 3 times, I didn't know he would want extra money for a $ 21.73 extra duty,... Mehr ansehen
Hi. Thank you for my oreder #089622, I love BRAE very much, best hair products forever. Could you check, please, my delivery was without home delivery (to my door)? Because I was at home a... Mehr ansehen
I received my purchases well maintained in a box, unfortunately one of them was leaking and for the price I paid, that’s bad. I wish the price was a bit more reasonable but other than that. I liked my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BRK Hair is an online store for hair products, which is focused on hair straightening, providing the international consumers with the very best.
Kontaktinformationen
201 S. Biscayne Blvd, Suite 1200, 33131, Miami, Vereinigte Staaten
- +18662452707
- info@brkhair.com
- brkhair.com
3,9
Gut
78 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I didn't get the product i ordered but…
I didn't get the product i ordered but costumer service is great.
20. Februar 2026
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I still have not received my order
I still have not received my order. I have emailed and called several times and still have not heard from them.
Very disappointed.
15. Dezember 2025
Antwort von BRK Hair
Hello Maria Kulikoff,
We have already contacted you directly and explained the situation. Due to the end-of-year period, there have been some operational delays, but your delivery will be made and we are closely monitoring the process to ensure completion as soon as possible.
We appreciate your understanding and remain at your disposal.
Pamela A.
The ordering process was easy
The ordering process was easy, the product was received as advertised and I love the product!
11. Dezember 2025
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I really like because it’s very…trustworthy
I really like because it’s very protected the products and arrive on time!
13. November 2025
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwort von BRK Hair
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔.
I am at your disposal to answer any questions you may have!
Sincerely,
Pamela A.
I can not give any star because I…
I can not give any star because I didn’t receive my order, I just received empty box. I am waiting refund
13. Oktober 2025
Antwort von BRK Hair
Hello, we are very sorry for what happened. We have already contacted you via WhatsApp and are investigating what happened to your order. Rest assured, we are handling your case in the best way possible and will do our best to resolve it quickly.
We appreciate your understanding and are available for any additional questions.
Wanessa B.
My purchase was delivery safety
My purchase was delivery safety, everything I received were ok. And for me has been a good experience .
7. Oktober 2025
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Squedulle to be arrive home in one week
Deleted inspections caused delays for 2 week. Finally til personal saids that is clear from inspections, hopefully I will get all my
31. Oktober 2025
Antwort von BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Antwort von BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
Eu ainda não recebi meu produto
Eu ainda não recebi meu produto. Tem quase um mês e nada
27. September 2025
Antwort von BRK Hair
Thank you for letting us know what happened. We are committed to offering you the best possible service, so we will contact you shortly to better understand what happened and find the best solution.
Best regards
Pamela A.
I found the hair products that I could…
I found the hair products that I could not find in Amazon here and I have received them in good packaging (No leaks).
30. August 2025
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Wanessa B.
Very happy
Although I am far away in Seattle,
Washington USA, my product came quickly and was packaged securely.
1. Mai 2025
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Excelente experiência com a empresa
Excelente experiência com a empresa.
Produto veio em tempo bom, bem embalado.
23. April 2025
Antwort von BRK Hair
Prezado cliente,
Ficamos muito felizes que você esteja satisfeito! Sua satisfação é nosso principal objetivo!
Obrigado por escolher nossa empresa ❤✔
Estou sempre à sua disposição para esclarecer quaisquer dúvidas!
Com os melhores cumprimentos,
Pamela A.
Worst service ever. Stay away from the store.
This is the worst service I have ever received. The delivery date was supposed to be April 11 and I didn’t get it until April 18. I sent numerous emails, and called multiple times and never heard back from customer service. I will never order again from the store.
28. März 2025
Antwort von BRK Hair
Hello, how are you?
We've seen that your package was delivered on April 16th.
We're very sorry for the delay, which was due to issues with our supplier.
If you need any support or have any questions, we are always available. You can contact us using the details available on our website.
We look forward to hearing from you.
Pamela A.
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Review
I found you on the Internet. Fast delivery, everything is as clear and convenient as possible
23. Februar 2025
Antwort von BRK Hair
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwort von BRK Hair
Caro cliente,
Ficamos muito felizes em saber que você está satisfeito(a)! A sua satisfação é o nosso principal objetivo!
Obrigado por escolher a nossa empresa ❤✔
Estou sempre à disposição para esclarecer qualquer dúvida!
Atenciosamente,
Pamela A.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.