Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ginamber, started me on the importance of Micro Needling. Watched her for years on YouTube, before her business started and will only use Ginamber, Micro Needles. Been using since her first product... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve been using Gin’s skincare daily and her .25 and .50 dermaroller weekly since Christmas (3 months) and I’m starting to love my skin for the first time in my life. The skincare is gentle and clean... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Nothing particularly great nor bad with the rollers I ordered, however, I went to reorder the oxygen foam cleasner and find the price has skyrocketed from $15 to $49. Seems obscene and completely arbi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I absolutely love Gin Amber’s Vitamin C + Squalane repair cream!! It is my favorite daily moisturizer. I love how lightweight and hydrating it feels on my face. Highly recommend! I also love the Ti... Mehr ansehen

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte
  2. Kosmetikproduktanbieter
  3. Kosmetikbedarf
  4. Kosmetikgeschäft
  5. Automat für Hautpflegeprodukte

Vom Unternehmen geschrieben

Our product range specializes in anti-aging natural skincare, including our trademarked line of medical-grade microneedling tools such as the derma roller. Having a lifelong passion for wellness, skincare, and beauty, we are committed to bringing consumers quality skincare tools and natural and organic products with clean ingredients.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

54 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ginamber

Ginamber, started me on the importance of Micro Needling. Watched her for years on YouTube, before her business started and will only use Ginamber, Micro Needles. Been using since her first product launched years ago.
Excellent, products, professional advice!!
Ginamber, only the BEST!

2. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My skin is finally glowing

I’ve been using Gin’s skincare daily and her .25 and .50 dermaroller weekly since Christmas (3 months) and I’m starting to love my skin for the first time in my life. The skincare is gentle and clean and effective immediately in making my skin look plump and dewy. Gin is focused on education and that has helped a lot in knowing how and how often to use her products. I feel very supported in my skincare goals by her company.

27. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointed

Disappointed ! I was trying to re-order a .75 derma roller and instead of giving me a 30% as the email link said, I was send a .75 derma roller at full price. And the package was damaged!
I complained about this a few weeks ago, but didn't even get a response. Therefore, I wrote this negative review.

13. November 2025
Bewertung ohne vorherige Einladung
Gin Amber Beauty-Logo

Antwort von Gin Amber Beauty

Hi PatV., thanks for sharing your feedback. We’ve tried to locate your details in our system, but we can’t find a matching record. We also requested information here so we can investigate, but we still haven’t heard back yet. 🙏

Please feel free to reach out to us at info@ginamber.com with your order number and email used, and we’ll look into this right away and work to resolve it. Thank you!

UPDATE (01/10/26)
We are glad to be able to resolve this for you, Patrick! It has been shown that the reshipment package has been delivered. Thank you for reaching out via e-mail and working on this with us 🥰 Please let us know if you need anything else.

Bewertet mit 5 von 5 Sternen

I love these products

I love these products! Before even trying the rollers, I watched Gin's videos and they are extremely helpful. Packages arrive quickly and it feels personal with this company. My skin feels better already after a few sessions following Gin's instructions and I am a converted dermaroller. Also, very important to note that Gin pushes for cleanliness and in SAFE use of the products.

17. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I bought the prickly rollers

I bought the prickly rollers. I guess they're used for scar tissue, stretch marks, wrinkles, and hair loss. I'm bald but I did not buy for hair loss, I just wanted something pokey on my scalp to help me relax. I use .5mm. Very easy to use. Feels amazing. It has a gentle sting but is totally tolerable if you get the right roller and apply the right pressure. Takes a little practice but I really like it. I work in construction. And I don't care if I'm bald. It is what it is, lol.

27. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gin Amber beauty has the best customer…

Gin Amber beauty has the best customer service and really great products I really love their kindness towards the customer even if there's a lot of questions that I've asked there's still upstanding awesome people

26. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

NO info on delivery Card CHARGED 06.13.25

NO info on delivery :
Order #136053
Confirmed Jun 13
Fulfillment status: Confirmed
Confirmed
Jun 13
sent emails, etc. NOTHING. was I scammed? YOu have the money, I have no receipt in email. Just the above.

23. Juni 2025
Bewertung ohne vorherige Einladung
Gin Amber Beauty-Logo

Antwort von Gin Amber Beauty

Hello Barbara,

Thank you for your feedback, and we’re truly sorry for any confusion.

Your order was placed on hold after a modification was requested, and we’ve been awaiting further details from you to proceed. Since we haven't received a response and didn’t want to keep you waiting any longer, we’ve released your order for fulfillment today as originally placed.

If our emails haven’t been reaching you, please check your spam folder, or feel free to contact us directly at info@ginamber.com or send a direct message on our official social media channels (Gin Amber Beauty on FB / @ginamberx on IG) so we can make sure we’re using the best email for future updates.

We really appreciate your patience and are here if you have any questions or need further help. ❤️

Bewertet mit 1 von 5 Sternen

Very angry with this company

Very angry with this company. Paid over 1000 dollars and i never received my package. Be carefull, would recommend buying products somewhere else if you dont want to burn your hard earned money. They have no phone number and communicate very slow. If i dont get a refund more serious steps will be taken.

EDIT; my awnser to your reply.

Your statement is simply false. I did not receive any track and trace code or email whatsoever. There is literally nothing i can do. Well, very smart to point to your policies, but the facts are that i paid €1000 and did not receive anything. And thats YOUR responsibilty not mine, so stop using your policy to chicken out of this situation.. Also since i again never received any email about paying fees, which means you cant blame me for not paying them. Very disappointing and sad reply.. if i could give lower than 1 star i would.

EDIT;

Costumer service is so horrible, in weeks we dident make any progress. Truly horrible. No service, no package, no clear signs if i will ever get my package. Costumer service is so bad i cant believe it. Very slow responding and not helping at all.
Everything points to a startup business where things are not under control at all. This is the most frustrating and unprofessional company i ever ordered any product from. I HIGHLY recommend DONT buy anything here.

EDIT;

They are blaming me for not contacting my local UPS pick up point (see response below), but there are literally 100's of UPS pick up points in my city and i emailed them i have no idea which one to call. They are not willing to take any responsonsibility.

30. Mai 2025
Bewertung ohne vorherige Einladung
Gin Amber Beauty-Logo

Antwort von Gin Amber Beauty

Hi Jack,

We understand how disheartening it can be when a package doesn’t arrive as expected.

To clarify, your order was shipped promptly and is currently held at your local post office due to unpaid customs fees, which are the recipient’s responsibility as outlined in our policies. We’ve been in ongoing communication with you to troubleshoot the issue, including reviewing the payment link you provided, which unfortunately turned out to be unrelated to your shipment. Despite some challenges in the communication process, we’ve continued to support and are still actively working with UPS to help retrieve your package.

While we don’t currently offer phone support, we strive to respond to all inquiries as quickly and thoroughly as possible. We truly want to see this resolved and appreciate your patience. If you have any further questions or updates, please don’t hesitate to reach out to us directly. ❤️

EDIT:

Hi Jack,

We’re genuinely sorry you’re feeling this way, and we truly want to find a resolution for you.

However, we do need to clarify a few key points. Your order was shipped promptly, and tracking information was sent to the email address you provided at checkout. While you stated that you didn’t receive any emails, you did share a payment link you believed was proof of customs fee payment, but that link was unrelated to your shipment. This suggests there may have been some confusion or missed communication, but we’ve done our best to stay in touch and provide support throughout.

Our system sends shipping updates automatically, and our customer service team is always available from 8 am to 5 pm EST via email or live chat if any issues arise. In your case, we’ve reached out multiple times and also asked you to contact UPS directly while we do the same, to help settle the unpaid customs fees, which, as noted in our policies, are the responsibility of the recipient.

We understand that customs processes can be frustrating, but we’ve remained transparent, responsive, and committed to resolving this with you. Our goal is still to ensure you either receive your package or reach a fair outcome.

Please don’t hesitate to reach out to us again, we’re here and ready to help. ❤️

EDIT:

Hi Jack,

Our team contacted your local UPS office multiple times, but their system was entirely in a different language. We called UPS International again, and they confirmed they needed the recipient to reach out directly to confirm the delivery address and pay the customs fees. Despite our repeated requests for you to do so, that step wasn’t taken.

Since the package is now being returned to us (initiated by the courier), we’ve already issued you a full refund and have notified you about it.

We understand frustration, but we strive to maintain professional and respectful dialogue. Our Customer Service Team did everything possible from our side to assist and resolve the issue. We hope this brings closure and wish you all the best moving forward.

EDIT:
Hi Jack,

We’re truly not placing blame on you and understand this situation has been confusing.

That’s why we took the initiative to contact UPS on your behalf, but they only informed us that the recipient also needed to call their main number, and they would redirect you to the correct local pickup point. Unfortunately, without that call, they couldn’t proceed.

Since the package is now being returned to us, we’ve already processed a full refund. We genuinely did everything we could to help and hope this brings the matter to a fair resolution. Thank you for understanding.

Bewertet mit 3 von 5 Sternen

Vit C moisturizer, and serums

I first bought the vitamin C moisturizer and it had a very bad rancid smell. It took several emails to only get a store credit because they didn't want to refund. That was really weird because the cream was impossible to use because of the smell. With the store credit I got the peptide serum and the hyaluronic serum. I still can't tell how it works as I just started using them and really looking forward to liking them. What I don't like is the pumping system as it squirts the product everywhere although I try to be very careful but the serums end up all over the place and that is unfortunately a waste of product
Edit to clarify from your reply: I appreciate that you're going to look into the packaging (pump). That's helpful. But I want to specify the I emailed the company immediately after getting the vit C cream, I did not wait because I thought it was very important to let them know about the bad smell of the cream and to get a better solution. I was definitely in the guarantee window. I still have high hopes for serums

19. Mai 2025
Bewertung ohne vorherige Einladung
Gin Amber Beauty-Logo

Antwort von Gin Amber Beauty

Thank you so much for your review, Daniela! We’re sorry the Vitamin C moisturizer didn’t work out for you.

The reason for the email exchange was to allow our team to investigate the issue further and help ensure it doesn’t happen again. Since it was outside our guarantee window, we offered a store credit as the best available solution. We're really happy you chose to try the serums, can't wait to see your results! 🤩

Also, thank you for the helpful feedback about the pump. We’ve shared it with our team as we continue to improve our packaging.

Bewertet mit 2 von 5 Sternen

Nothing particularly great nor bad with…

Nothing particularly great nor bad with the rollers I ordered, however, I went to reorder the oxygen foam cleasner and find the price has skyrocketed from $15 to $49. Seems obscene and completely arbitrary if not just downright greedy mark-up for something she (Gin) used to advertise about 'it's so safe I use it to clean my vegetables..." Obviously, she is no longer pushing out those vidoes, because how gross would that be? I wash my food with $49 cleanser...

5. Februar 2025
Bewertung ohne vorherige Einladung
Gin Amber Beauty-Logo

Antwort von Gin Amber Beauty

Hello Nunyo, thank you for sharing your thoughts. I just wanted to clarify that our Foam Cleanser has never been priced at $49—it’s currently available for $34. We continue to stand by its versatility and safety for cleaning everything from microneedling tools to fruits, veggies, pets, and more. 💚

I also reached out but wasn’t able to connect with you. Please feel free to contact me directly at info@ginamber.com, and I’d be happy to assist further! - Gin

Bewertet mit 5 von 5 Sternen

The cleanser

The cleanser, vitamin c booster, and vitamin c moisturiser have completely changed the texture and tone of my skin to be more even. I’m absolutely in love with this brand and these products. My face has never felt so clean and so bright without makeup

4. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gin Amber is amazing

Gin Amber is amazing. She has taught me so much thru her videos and her customer service team responds quickly and is so helpful. And I even love the box my products come in !! Everything she does is clean non toxic and sustainable. I just love it !!!

31. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love Gin Amber

I love Gin Amber. As an esthetician myself, I greatly appreciate the quality of her products and her dedication to educating her clients and customers! You can use her products with confidence and expect real results.

16. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Massive improvement of my skin

I’m 58 years old and been using Gin Amber Dermaroller for 6 months now. I see massive improvement, especially around my eye area, I do not need botox anymore. Very happy with the results.

26. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I absolutely love Gin Amber’s Vitamin C…

I absolutely love Gin Amber’s Vitamin C + Squalane repair cream!! It is my favorite daily moisturizer. I love how lightweight and hydrating it feels on my face. Highly recommend!
I also love the Tinted mineral sunscreen so much for everyday wear, as it’s gentle and light weight and stays on so well throughout the day.
I appreciate how clean the ingredients are in all of Gin Amber’s products.

21. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

GAB products are worth the investment!

GAB products are worth the investment!!! Really helped a lot with my skin and I have sensitive skin but the products work well for me. Really recommend! Easy and fast communication with the company too.

6. Dezember 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr