Bromford Bewertungen 

Very professional and friendly went above and beyond

Phil, Darren and Cameron have fitted our new windows over the last 2 days. They have all been polite, sociable and efficient workers who were also tidy and informative.

Lee was absolutely professional and very friendly explaining every step of the gutter repair. Hes a star!!!
Many thanks Bromford

Thanks Chris for fixing our window. Much appreciated.

I would like to say thanks to Jack Chance
who have done our kitchen
Excellent job, great communication, everything on time
Highly recommend!

Stuart Wilkes and Ben Smart attended my property for the fitting of a new kitchen last week and the week before and I have to say I was absolutely thrilled with the finished results. Not only that -they were impeccably well mannered, personable and clearly professional. I would not hesitate in recommending them for any work of this nature. Thank you so much I love my new kitchen.
Kindest
Michelle Morys

Excellent service I received today from the 2 lads who came to fit my kitchen worktops and new sink. Very polite and professional.

Just had a new kitchen fitted. The two engineers Wayne and Steve were fantastic. I felt they went beyond their remit when I asked them for help or advice. Very very pleased with everything from start to finish

Sean visited today to do some repointing, at the front and rear of the house he was polite friendly and professional he cleaned up any mess always a pleasure to see Sean and can highly recommend him

Sean carried out the work on the roof this morning very efficient and thoroughly nice bloke identified the problem and carried out the job successfully highly recommend 🙂

I have problem with the toilet lid.Chris B came to fix it.The work was done professionally and quickly.I was very grateful for his job.

The workman where very good at their job. They sorted my drainage problem, which we had for many years. Which we were very grateful for, when on completion of the job.

Always a great service offered by the Bromford team. They are very prompt in responding to any repair requests.

Customer service experienced from Dawn on my most recent telephone callback was exceptional.

Dawn pleasantly resolved my requests and kept me informed throughout the call of the process and next steps.

Dawn is a great credit to Bromford and sets an excellent example to which telephone agents should aspire to be.

Thanks😊

Richard was polite and friendly and did an excellent job.

The Engineer was very knowledgeable and very polite and we were happy to let him access our home whilst we were away. On our return,he shared the relevant information that applied to the Bathroom update.

Excellent workman Lee Nightingale.

Ok new kitchen fitted finally feels so much like i can live in my ground floor flat ross did amazing job and all gang trades who did my kitchen from all g8 electricians and you now what i know last 7 years been neglected but fairplay ross team all went that extra 4 myself who has hidden disabilty so hope they get extras as they done more than most have in last years so just let you now bromford have neglected repairs in past bit think this has helped me out personal well done legend ross and team

I first moved into a Bromford property five years ago, the state of the flat was generally disgraceful, broken tiles, paintwork that needed re doing, the shower had mould in it and a pipe sticking out, in every single room it needed to be resealed especially in the walls and windows and that was never done before I moved in it was incredibly bizarre in the tenancy agreement they state what they are responsible for yet they knew the condition of this flat when i moved in and did nothing?.

I contacted the neighbourhood coach for filton about who do i ask for permission to change the shower because at this point the shower is difficult to clean, it needs resealing everywhere and i told her this and she legit said to my face i do not know who we contact about that, it literally says in the tenancy agreement i need permission to change certain things and yet the neighbourhood coach is the only person Bromford pushes me onto with this and yet she does not know, this is beyond incompetence at worst unprofessional at best.
I contacted the police earlier 2 years ago about a stalker coming to my address as well, i told Bromford about it and asked neighbourhood to investigate Britannia house and another neighbour who know my door number and she tried to gaslight me in stating "I don't believe they would have done" she did not investigate, she did nothing yet believes so strongly that nobody gave my out my address which is illegal BTW, i had to fight to get CCTVS installed because of it bromford refused to do it properly but now i have a doorbell camera on my actual door so if the stalker came back again i would have to have him buzzer my door answer and check that's him invite him into the building {the police already told me during a phone call unless i told him to not come back on a recording they would not bother as there is no video evidence}and then call the police and say a stalker is at my address and they would say how did he get in there, well i told him to so i can get him on camera.

From this i decided to no longer have my neighbourhood be around my presence i hate her, i used to like her until this incident happened if she did her job and investigated where i told her too i would have been able to have the police investigate with a witness statement. I hate having to interact with her i do not understand how she still has her job, she tried to set up a meeting with me with her and her manager and i refused, she does not deserve to be in my presence after what she said to me and putting my life at risk and yet she wanted to have a meeting to try her gaslighting on me with her manager present, she had her chance when i asked her to investigate an illegal breach of confidentiality and she actively refused for no reason.

Currently i am waiting on them to change neighbourhood coach for my tenancy agreement renewal which is highly bizarre because i already did one of those and i was on a tenancy that lasted another 5 years, they have changed the tenancy agreement again that's why and it says a lot of stuff that i have spoken to them about and has made changes that are very suspicious, i am debating with myself whether i should go to south glos and discuss these issues with them and consider going with another housing provider as bromford is pretty unprofessional and dangerous.

if you love being alive and sleeping in good conditions i would advise people on the housing waiting list to avoid bromford and research a better housing association which i should have done, they have merged with live west but i do not really understand the benefit, my rent has increased to almost 500 pounds, it was 300 when i moved in, have the improved anything? no, have they fixed the loud noise boiler? no have they resealed any of stuff that i have complained about? no, have they replaced the shower? no, my mental well being being here is honestly deteriorating and i have tried to make it work.
moving out is expensive.

Tom was absolutely brilliant, talked us through each day of what was happening, brilliant service from start to finish,100% recommend 5*****

Fantastic job re-cementing the front steps of my house.