Banner for Midland Heart

Midland Heart Bewertungen 

1 735
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job! My most recent repair on a kitchen cupboard was completed by a workm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Surveyor named Ashish visited from specialist repairs team. He explained the process what is he going to do. Explained how to raise routine maintenance jobs on the midland heart app. He was polite pro... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had David Loveday come to complete a job on behalf of Midland Heart, very friendly and professional! Came prepared and had the job done quicker than expected. We need more people like David.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The person was polite and understanding and dealt with the case smoothly,i must say though I did have to wait 34 minutes to speak to someone which I think is a bit too long to wait apart from that eve... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnungsgesellschaft

Vom Unternehmen geschrieben

Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

1735 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(1 735)

662 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very happy with Martin White service…

Very happy with Martin White service today, he was very pleasant, we are very happy with his service today he came out to treat damp / mold in the bathroom, top class, fast and very efficient. ⭐️⭐️⭐️⭐️⭐️

9. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️ i would of gave more stars if i…

⭐️⭐️⭐️⭐️⭐️ i would of gave more stars if i could maverick is brilliant he is polite very respectful and his work is outstanding I can’t thank him enough for how hard he worked he is a joy to have in your home

5. August 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Thank you so much Danny for taking the time out to give Maverick a lovely shout-out. It sounds like he did a great job! We'll be sure to let his manager know.

The team at Midland Heart.

Bewertet mit 1 von 5 Sternen

Midland hear doesn’t care about…

Midland hear doesn’t care about residents at all

8. Oktober 2026
Midland Heart-Logo

Antwort von Midland Heart

Hi Daria, we're sorry to hear that you feel this way. We'd like to understand what's happened and be able to help, if you could send over an email to feedback@midlandheart.org.uk with your details and we'll go from there.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

The job was done very efficiently and…

The job was done very efficiently and very very clean. The workforce was very clean and tidy and respectful to my property.

16. September 2026
Midland Heart-Logo

Antwort von Midland Heart

Thanks Gail for taking the time to leave a positive review.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

The person was polite and understanding…

The person was polite and understanding and dealt with the case smoothly,i must say though I did have to wait 34 minutes to speak to someone which I think is a bit too long to wait apart from that everything else went fine.

7. Oktober 2026
Midland Heart-Logo

Antwort von Midland Heart

Hi Steve, we really do appreciate the honest feedback and we'll definitely pass this on. If there's ever anything else that we can help with, you know where to find us.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Taiba Kayani is an angel she has…

Taiba Kayani is an angel she has compassion , empathy sympathy and looks at the facts , she treated me and my family with dignity and respect and I’m forever indebted to her and all of midland heart for giving me and my family a beautiful home otherwise I would be homeless . I will forever remember her and midland heart in my prayers .

8. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

This was really lovely to read Zahid, we're glad to hear that Taiba took her time to support you and your family during the time, we can only imagine how difficult it must have been.

If there's ever anything that we can help with, you can always give our Hub team a call and we'll always reach out to you.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Fantastic Workman Wayne!

I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job!

My most recent repair on a kitchen cupboard was completed by a workman called Wayne. He has completed a few jobs at my property and he always goes above and beyond.
My repair was completed today, and I was very happy with the work. He is polite, professional and friendly. A true credit to Midlands heart, he priorities getting a job done to the best standard.

Midlands Heart have been brilliant at providing me with an excellent repair service over the years, I’m very grateful.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Hi Barbara, thanks for taking the time to leave a review of your recent experience. It's great to hear that Wayne was able to support you and fixed the repairs in your kitchen, we'll be sure to pass on your feedback.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

David Loveday 10/10

Had David Loveday come to complete a job on behalf of Midland Heart, very friendly and professional! Came prepared and had the job done quicker than expected. We need more people like David.

6. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

We're sure David will really appreciate your feedback, we'll be sure to share it with him.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Very professional job and workers

Very professional job and workers

6. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Thanks Kelly for the lovely review, it's great to hear that you're happy!

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Abdul Aziz Excellent Support

Abdul Aziz was very supportive and professional throughout. He listened carefully, took my concerns seriously and kept me updated. I really appreciate the help and effort he provided during a difficult situation. Top man 🤝

5. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Hi Ibrahim, thank you so much for taking the time to leave a positive review. It's good to hear that you feel happy with how Abdul handled the recent situation, we'll be sure to pass on your feedback.

If there's ever anything else, you know where to find us.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Andrew the 5* carpenter

Had 3 jobs done by Andrew and he’s brilliant, pleasure to be around, gets the job done

2. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Thank you Amalia for the lovely review, sounds like Andrew did a brilliant job! We'll be sure to share this with him and his manager.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Robert Barker

Robert Barker Such a extremley hard worker and does the Job right he goes above and beyond to make sure The Customer is very satisfied with the work, really takes pride in his work he should be acknowleged and praised for what he does also A very polite friendly Man Can't thank him enough.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Bernadette, your review has made our day. Thank you for sharing an honest review of your recent experience, it helps us to understand what we're doing well and where we can do better.

We'll be sure to share your feedback with Robert and his manager.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Good service

Good service. Dontay was very helpful and polite

28. September 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Thanks for taking the time to leave a positive review.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

Wayne c was very very helpful and even…

Wayne c was very very helpful and even taught me a few tips and tricks to keep an eye out for

1. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

Thank you so much for leaving a review of your recent experience, it sounds like everything went smoothly which is good to hear.

If there's ever anything that we can help with Jamal, you know where to find us.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

My experience

When I call, I receive a fast response and the staff fixes my issues promptly.

23. September 2026
Midland Heart-Logo

Antwort von Midland Heart

It's good to hear that you've had a positive experience and the team have been able to help you!

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

🌟 Dontay was an amazing help! 5 stars 🌟

Dontay was an amazing help! Super grateful for his time and effectiveness! My problem with my plumbing was sorted immediately with friendly & fast solutions and great service. Thank you again! 5 stars 🌟

1. Oktober 2026
Bewertung ohne vorherige Einladung
Midland Heart-Logo

Antwort von Midland Heart

We really do appreciate you taking the time out to leave a positive review and for giving our colleague Dontay a lovely shout-out. We'll be sure to let him know.

The team at Midland Heart.

Bewertet mit 5 von 5 Sternen

I have nothing bur praise for midland…

I have nothing bur praise for midland heart they are a great housing,association

17. September 2026
Midland Heart-Logo

Antwort von Midland Heart

Thanks Elizabeth, we're glad to hear that you're happy with us. If there's ever anything you feel could be better or there's an issue you've noticed, please don't hesitate to send us an email to feedback@midlandheart.org.uk

The team at Midland Heart.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr