BTB Surveyors Bewertungen 115

TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fabulous service. Easy contact. Incredibly detailed survey with photos. Things which are not noticed by the naked eye when doing house viewing. Good to have links elsewhere (backed safe services) to g... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The BTB team have been excellent. Any communication with them has been answered quickly and efficiently. The survey was comprehensive and well written. Photos told a story, thanks to you all.

Bewertet mit 5 von 5 Sternen

Fantastic service - quick and efficient Within 10 minutes they had contacted my estate agent and agreed a date to do the survey. Survey report came back equally as quick and was incredibly de... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had a level 3 survey undertaken for a 200 year old semi detached property in Kirk Ireton, which was worth its weight in gold, as it identified over £40k of work that needed urgent attention. The... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geprüfter Sachverständiger

Vom Unternehmen geschrieben

BTB Surveyors is a reputable and professional chartered surveying company offering services nationwide to meet the needs of clients. We specialise in providing RICS Home Surveys at Level 2 and 3, offering comprehensive property assessments that empower clients with the knowledge they need to make informed decisions about their properties.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

115 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

The service offered was exceptionally…

The service offered was exceptionally professional, beginning from the quotation stage to the explanations provided. The response was swift. The report is incredibly detailed and informative, providing valuable insights into the property's condition. It has helped me understand the potential expenses I may need to cover after acquiring the property. Mike elaborated on each point highlighted in red, discussing the pros and cons. Consequently, I now feel more confident in my negotiations with property sellers.
I would recommend BTB for their survey /Valuation services. Thank to the BTB team.

11. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you for such a great review. We are really pleased to hear Mike's delivered a great report and also advice to enable you to feel more confident in your negotiations! Warmest regards from all at BTB

Bewertet mit 5 von 5 Sternen

exceptional company

Michael Booth's survey report was extremely helpful in our decision to halt our purchase on our first choice property and save us thousands of pounds. We employed him again with a much better outcome and we are almost through to completion. I have found this company to be very professional and helpful. I would highly recommend them.

14. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Many thanks for the positive feedback! We will pass on your comments to Michael. All the best in your new home, warm regards The BTB Team

Bewertet mit 1 von 5 Sternen

Didn't actually do a full survey as…

Didn't actually do a full survey as advised couldn't get access to the attic, didn't tell/ask anyone about this until survey report was produced. Estate agents advised they had the key, subsequently sent pictures and videos of roof. No response. Chased and Chased. 6 weeks down the line, having to book another surveyor.

The response by the company below is a complete fabrication. I have a images and screenshots of the conversations, texts/emails. To cover thier incompetence, they decide to lie even further rather than apologise and offer some reimbursement. Completely untrustworthy company when I have the receipts, beyond shocked.

Buying a house is a massive expense/decision. Things can sometimes go wrong but to double down on failures not offer any solutions and then continue to lie is a massive red flag. AVOID PEOPLE!

19. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Many thanks for your review and apologies that you feel unhappy with our services. When clients book in for a survey, both parties sign terms so everyone is protected and they understand their obligations. These terms highlight that the inspection will be carried out in a single visit and all accessible elements will be inspected and any inaccessible areas will be excluded from the report. In the instance of your inspection, the roof hatch was padlocked shut and the surveyor didn't have a key and therefore couldn't access the roof space. This was documented, along with a photo, in your report. On the day of the inspection, the surveyor contacted you to let you know how the survey went and informed you that due to the padlocked hatch, he was unable to gain access to the roof space. The surveyor offered to return to the property free of charge, which he isn't obliged to do under the terms of engagement, but you agreed with him that you would go back to the property and take photos and video of the roof space. Once received, the surveyor tried to contact you to discuss the images. Upon receiving your email to say you had not heard anything from the surveyor, the surveyor was contacted and requested that you sent the footage over again and he would take another look as he was in the office that afternoon. You declined this offer stating that you didn't wish to try again. Whilst we understand things from your point of view, in this instance, the surveyor completed the inspection and report as per his obligations of service as agreed in the terms of engagement and offered solutions to address the issue. We always strive to provide a first class service and go above and beyond to solve any issues that may arise. Kind regards from the BTB team.

Bewertet mit 5 von 5 Sternen

Very good surveyor

Very good surveyor, good service. Glad we found BTB whose survey report provides lots of guidance for us. Also very responsible, reply my email even over weekend.

23. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Many thanks for the positive feedback! Wishing you all the best in your new home, warm regards from the BTB team

Bewertet mit 5 von 5 Sternen

BTB were very helpful and efficient

BTB were very helpful and easy to deal with. Responded quickly to queries and the survey report was well presented and efficient. I would recommend them

5. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you for the positive feedback, Mrs. Kane. We are delighted to hear that you found our service helpful and would recommend us. Warm regards from the BTB team.

Bewertet mit 5 von 5 Sternen

Polite and informative

Polite and informative, report supplied in the time frame given. Admin staff also very polite and friendly. Would recommend.

20. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

We appreciate the positive feedback, Pamela! Warm regards from the entire BTB Team!

Bewertet mit 5 von 5 Sternen

Excellent service

We were very pleased with the service that BTB provided. Their pre-survey communication with Marisa was excellent, the survey was completed in a timely fashion. The quality of the report was excellent with helpful explanations of some of the more technical aspects. We were asked about any specific concerns and these were clearly addressed in the report. We highly recommend this service.

3. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you so much, Chris! We really appreciate the feedback and your high recommendation! Many thanks from the BTB Team.

Bewertet mit 5 von 5 Sternen

Absolutely excellent survey, so fast and thorough

Super, super happy with BTB Surveyors and would use again in a heartbeat. So fast to respond, really transparent with process and pricing, and extremely quick both to book in the survey and provide an extremely thorough report.

27. April 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you so much, Magella! Wishing you all the best in your new home from everyone at BTB.

Bewertet mit 5 von 5 Sternen

Level 3 Building Survey

Fantastic service and highly recommended. I request a Level 3 Building survey and I was very impressed.

The survey date was pencilled in within a few days of requesting and liaised directly with the Estate Agents.

The app kept me up to date and Marissa communicated throughout and responded within minutes to any messages I sent.

The surveyor (Michael) and colleague came out and were very thorough in terms of their inspection and assessment.

The report was written and sent within a week and was very informative and detailed.

I can only highly recommend BTB Surveyors to anyone looking to have a building survey done. The price was very competitive as well.

Many thanks

9. April 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

We are so pleased you were impressed with our services, thank you for such a positive review! We wish you all the best in your new home

Bewertet mit 5 von 5 Sternen

Great service and value for money

Service was excellent, Marisa was very helpful and answered queries quickly. The survey was a fair price and the availability was good, meaning a quick process overall.

The survey was thorough, thanks!

14. April 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you Zoe! We are really happy to hear such positive feedback

Bewertet mit 5 von 5 Sternen

Highly recommend this company

Highly recommend this company! They have been prompt, professional and have excellent customer relation skills. Very pleased with the survey they conducted for us. Excellent company all round!

18. April 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Many thanks for such a positive review, we really appreciate the feedback

Bewertet mit 5 von 5 Sternen

Marisa

Marisa, is efficient at BTB Surveyors. She helped me with everything. And very professional in what she does.
I would recommend her to all my family and friends.
Thank you.

17. April 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you for the positive feedback! Many thanks for using our services

Bewertet mit 5 von 5 Sternen

Building survey

Instant response to my enquiry regarding a survey. Service overall was of a high standard and very efficient. The survey report was very detailed and useful.

12. März 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you Lynne for the positive feedback, really appreciated

Bewertet mit 5 von 5 Sternen

Fab service

Fab service - great price and quality report, received quickly

6. März 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you for the positive feedback. Pleased you were happy with the service. I shall pass this on to the rest of the team! Many thanks, Marisa.

Bewertet mit 5 von 5 Sternen

Btb sets the gold standard

Btb sets the gold standard for home survey reports. I can't express enough how grateful I am for Marisa and Michael Booth's outstanding support throughout the home survey process with Btb. Their friendliness and willingness to address any queries made the experience truly delightful. Their team showcased unmatched expertise, ensuring a thorough analysis of every aspect. The detailed and easy-to-understand reports provided valuable insights, making the entire experience with Btb not just efficient but genuinely enlightening. If you want a reliable and top-tier home survey report, Btb is the company to trust. A solid 5-star review for an exceptional team and service!

Maq.Hussain

4. März 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you for this positive review Maqbool. I'm really pleased you found the experience truly delightful and the report was easy to understand. We really do appreciate this! Many thanks and all the best in your new home, Marisa.

Bewertet mit 5 von 5 Sternen

Smooth experience and great customer service

We were very impressed with the service we received from BTB. Marisa is friendly and responsive, the online booking system is easy to use, the example report provided beforehand was useful and the final report was very comprehensive and useful. Thank you!

4. März 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thanks Tor! We really appreciate the feedback and wish you all the best in your new home, Marisa

Bewertet mit 5 von 5 Sternen

Excellent all round.

23. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you Lorraine! We really appreciate the positive feedback and hope you will be very happy in your new home.

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service. Marisa and the team did a great job of looking after me. Would highly recommend.

1. März 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

Thank you for the positive feedback Albert!

Bewertet mit 5 von 5 Sternen

An excellent service

An excellent service from both Marissa and Mike. I felt that they had my best interests as their priority. Mike phoned with his findings and advice and a very comprehensive and easy to read/understand report followed.

26. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von BTB Surveyors

We really appreciate this positive feedback Dawn, thank you! I shall pass the feedback on to Mike. Many thanks Marisa

Bewertet mit 5 von 5 Sternen

Super efficient service

Super efficient service , Marisa was excellent and followed through on all promises in terms of timelines and commitments - she was a pleasure to deal with . The quality of the surveyors report was excellent and detailed as well as being delivered in time . I would highly recommend BTB surveyors

5. Februar 2024
Bewertung ohne vorherige Einladung

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