Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Have been using Bundlee from the newborn phase and now split my allocation between my two small children (2 and 1). I have saved so much money doing so and they constantly get compliments about th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing concept, excellent value! Being able to elevate your baby’s wardrobe with designer pieces and high quality clothes is a game changer. Swapping is super easy for time poor parents. Would highly... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love Bundlee so much, I have been renting clothes for 4 years and now started with my second daughter. Its such an amazing service, the customer service is incredible and the clothes are so cute and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amazing company, super personal, friendly, quick in responding. Great efficient way of swapping clothes. We must have saved a fortune on buying, with the rate of growth kids are going through (especia... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Babybekleidung
  2. Babyausstattungsgeschäft
  3. Kinderbekleidungsgeschäft
  4. Bekleidungsgeschäft
  5. Geschäft für Second-Hand-Kleidung

Vom Unternehmen geschrieben

Bundlee is the UK's number 1 baby clothing rental service. Giving you a sustainable alternative to buying clothes, that's good for the planet and your purse. Each Bundlee is consciously curated for your baby’s size with premium quality clothing. Let’s create a better future for our little ones to grow up in.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

361 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Been using Bundlee clothes for 2.5…

Been using Bundlee clothes for 2.5 months. We first ordered the smallest size 0-3 month clothes, however, my son's weight dropped to the 5th percentile and he was too small to use them until he was 1 month old. I expressed this to the customer support team and they kindly paused our direct debit for 1 month.

My son is now approaching 3.5 months and still fits into the 0-3month clothing with a lot of wiggle room. As he has now grown out of his 0-3 month John Lewis / H&M clothes, the Bundlee clothes are much larger, particularly in terms of broadness. There are positives to this, however, as we received the 0-3 month clothes in winter it is now about to become summer and the clothes are not longer suitable for the season.

Overall I've had a good experience thus far and like that concept of renting baby clothes. The clothes arrived clean together with clear instructions on how to return them.

18. Mai 2023
Bewertung ohne vorherige Einladung
Bundlee-Logo

Antwort von Bundlee

Hello!

Thank you for taking the time to leave a review, it's lovely to hear that your experience with bundlee has been positive and I hope it continues to be in the future!

In regards to the clothes no longer being suitable for the season, I have popped you an email to help get you swapped over to a more weather appropriate collection of clothes 😊

Thanks,
Kyra

Bewertet mit 4 von 5 Sternen

The reusable clothes are a great idea

The reusable clothes are a great idea. We love them, but some of the materials are much thinner and cheaper feeling than expected. But overall, it's great, and we will continue to use them.

23. April 2023
Bundlee-Logo

Antwort von Bundlee

Hi Sara,

Thanks for your feedback 😊

This is valuable to us and we understand not every material in your bundlee has worked for your needs at the moment.

I hope other pieces have been better suited for you 💜 If there are pieces that quite don't work, get in touch at hello@bundlee.co.uk and we can work something out.

I look forward to continue seeing you in our Bundlee community!

Burcu

Bewertet mit 5 von 5 Sternen

Bundlee is amazing!

Bundlee is amazing!
I've been using Bundlee for a year now and am thrilled that their size range grew with my little one. The clothes and hats/shoes that I have from them form the backbone of my son's wardrobe and mean that I don't need to continuously buy new things and store what he's outgrown. Highly recommend to anyone!

19. April 2023
Bundlee-Logo

Antwort von Bundlee

Hi Genevieve,

It's lovely to hear from you 💜

We've loved having you with us and being a part of our Bundlee family! Your feedback only reinforces why we do what we do, to make our parents lives a little easier (and a little more spacious 😁)

We hope to have you a little longer now that we've launched our 2-3 yrs 😉

If you need any help you know where to find us.

Have a lovely week,

Burcu

Bewertet mit 4 von 5 Sternen

Bundlee is a great way to do a little…

Bundlee is a great way to do a little bit for the environment. The main reason we use Bundlee is to avoid an accumulation of out-grown clothes and having to store it somewhere until we get time to clear it out. Whilst it may not be the most cost effective, the sustainability of the business model outweighs that. Bundlee offer a good selection of clothing, although sometimes I feel 15 pieces in each bundle isn’t enough. However, this really helps to keep things minimal and to ensure each item is used. Customer service is also faultless. Whenever I’ve had a question, or problem with my account, they are always helpful and quick to respond.

12. April 2023
Bundlee-Logo

Antwort von Bundlee

Hi Wing,

Thank you so much for leaving a lovely review. Your feedback is super important to us as we're invested in our customers' experience and want to ensure we're doing our best to serve you!

Our subscription service includes free shipping and returns, as well as a cleaning service to ensure your little one receives impeccably clean clothing. I completely understand it may not feel cost effective at this time but I hope these additional perks helps you feel there is value 🥰

I'm pleased to hear we've helped you avoid the accumulation of out-grown clothes as I know this is a true pain point for so many parents!

As always, if you need any help we're always here 💜

I hope you have a lovely week!

Burcu

Bewertet mit 4 von 5 Sternen

Great!

Love the brands available, the money saving and sustainability benefits! Plus the ordering and return process is seamless (I had the postman collect the return from my doorstep so I didn’t even have to queue at the post office). My only wish is that you could return and swap clothes as often as you’d like to mix it up a bit, rather than only being able to swap for the next size up.

13. April 2023
Bundlee-Logo

Antwort von Bundlee

Hi Lottie,

Thanks for your amazing review! We're so pleased it's been a seamless experience for you. It's great to hear we're helping you save time and hassle.

I appreciate your feedback on the frequency of the swaps. Our concept was designed to provide a sustainable solution for outgrowing clothes so swapping at the time of sizing up made sense sustainably! But I will most definitely pass your feedback onto our team 💜

Thanks for supporting Bundlee 🌱

Burcu

Bewertet mit 1 von 5 Sternen

Left us with no clothes for newborn

Bundlee have failed to deliver our order on time and left us with no clothes for our newborn.

Emailed to inform them but no reply for several days. No obvious number to call either.
They have left us in a very difficult and stressful position, avoid at all costs would be my advice.

We've now had a reply which took zero responsibility for the let down and tried to pass blame to Royal Mail.
Not acceptable - we reached agreement with you and trusted you to manage the logistics. Take ownership of your choices!

I will consider updating this review when I see a proper root cause analysis and corrective action. Otherwise I feel others will suffer the same stress that we did.

BTW - it might be worth having a way to contact customer service on a bank holiday. Babies are born during holidays too and you're offering a service critical to their health and wellbeing.
The midwives and doctors didn't disappear for the weekend.

5. Mai 2023
Bewertung ohne vorherige Einladung
Bundlee-Logo

Antwort von Bundlee

Hi Alex,

Thanks for reaching out. I'm so sorry to hear your parcel hasn't reached you in time for your new born, that must have been very difficult for you.

We have been closed during the Bank Holiday and we're just getting through all our emails today, so we will get back to you asap today.

I can see that your order was dispatched on time.

I can also see that the delay was caused due to Royal Mail. When we dispatch orders, this then becomes completely outside of our control.

We would advise you to contact Royal Mail directly to look into this for you.

I can also have a chat with them today on your behalf to see where your parcel is located. If the parcel is declared lost, we will of course send you out a replacement as soon as possible!

I will send you an email now to help locate your parcel for you.

Burcu

Bewertet mit 5 von 5 Sternen

What an amazing company with amazing…

What an amazing company with amazing people! Clothes are top quality and delivery is quick!! And when my child was between sizes- instead of returning everything; Burcu was very helpful to send out some bigger sizes!

12. April 2023
Bundlee-Logo

Antwort von Bundlee

Hi Lauren,

Thank you for the kind words! It's lovely to hear that we were able to help resolve any issues that you had.

We're always here to help if you have any questions in the future 😊

Thanks,
Kyra

Bewertet mit 5 von 5 Sternen

Massive difference in cost and…

Massive difference in cost and deffinelty easier to have the kit ready for my son. Everything is there and loves the Teddy which was in the package 😊

4. April 2023
Bundlee-Logo

Antwort von Bundlee

Hi Tom,

It's so lovely to hear that our pre-curated Capsule Plan has made life a little easier for you! Definitely a great option if you're trying to free up some time 🙌
I hope your little one continues to enjoy his bundlee as well as his free gift 🥰

Feel free to reach out if you ever need any help!

Burcu

Bewertet mit 5 von 5 Sternen

This was my first order and I wasn’t…

This was my first order and I wasn’t expecting to be that good but I am really happy.

30. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Sue,

We're thrilled to hear about your positive experience with Bundlee!

We hope you continue to enjoy using our rental pieces.

Do reach out to us if you need help with anything 😊

Thanks,

Burcu

Bewertet mit 1 von 5 Sternen

Do not recommend this company.

I received my bundle. And immediately I was disappointed. The clothes are very bland and it's hard to make an outfit out of them. The dungarees I received were far too big compared to the other clothes. So you can't even get use out of the clothes. At the end of my first month I cancelled and messaged bundlee to ask what I needed to do next. I didn't receive a reply until it was too late. I was billed. Then I contacted them again. They told me if I sent proof of me having returned the bundle by 3pm they would cancel my plan, i assumed this meant id get refunded too. Luckily I decided to ask if I'd get refunded since technically it had been exactly a month since I received the clothes. They said no. So not only had I paid for that 2nd month but they wanted me to send back the clothes that I had paid for. They don't care about their customers at all. I do not recommend this company. Poor experience all around.

11. April 2023
Bewertung ohne vorherige Einladung
Bundlee-Logo

Antwort von Bundlee

Hi Chloe,

I'm so sorry to hear about your sizing issues. If you had reached out to us, we would have loved to have helped you! In terms of cancellations, our FAQ's and T&C's on our website outlines our cancellation protocol in detail. Your bundlee was not returned before your next billing date, and for this reason we weren't able to provide a refund.

Myself and Kyra aim to support all our customers in the best way possible, and we are saddened to hear that you weren't happy on this occasion.

We understand there was some miscommunication between us so I'd like to rectify this by providing a refund for your recent payment as a good will gesture. We kindly ask that your bundlee is returned before your next billing date to avoid any charges again.

Please let us know if there is anything else we can do to help 😊

Thanks,

Burcu

Bewertet mit 5 von 5 Sternen

Love this service

Love this service. The clothes are all really good quality and it is so much better than buying new items everything my little one grows out of them. She has gone through 4 sizes during our first 2 months already!

30. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Laura,

We're super happy to hear how much you've helped the planet already! 4 sizes in 2 months sounds impressive! It sounds like renting your baby clothes has been absolutely ideal for you 😊

We're really pleased that you've enjoyed the quality of our clothes, and we hope to continue providing long-lasting quality so each piece can stand the test of time.

I hope you continue to enjoy using Bundlee 🌱

Thanks,

Burcu

Bewertet mit 5 von 5 Sternen

It's a great initiave

It's a great initiave. Quality is great and styles are lovely.

22. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Elizabeth,

Thank you for the kind words 😊

It's great to hear that the styles and quality are reflective of our premium quality!

Bewertet mit 5 von 5 Sternen

The clothes were carefully packed

The clothes were carefully packed, and were true to size and the pictures.
We loved putting our little one in the cutest outfits while taking care not to be so wasteful.
Amazing idea, will continue to subscribe!

20. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Maria,

We're so glad to hear that you're enjoying your time with bundlee! Thank you for supporting us 😊

Bewertet mit 5 von 5 Sternen

Absolutely love Bundlee!

I've been using Bundlee for about a year now and absolutely love the company, their ethos and their customer service 🥳

I started using Bundlee as I was seeking a more sustainable approach to my little one's rapidly changing sizes. I'm quite pleased with their standard capsule and it gives me enough options to mix and match, as well as mix and match with any additional items I buy.

I have to mention something that really mattered to me: My family and I went on vacation during UK winter time to a Caribbean country and I was able to rent a summer capsule. This helped massively as otherwise my little one would have certainly outgrown any summer clothing I bought 6 months in advance.

Bundle really engages with their customers through social media and makes you feel a part of their family. Their customer service is outstanding and they quickly respond to any emails I send them.

I love them so much I wish I could rent for myself from them! 😂

I definitely recommend Bundlee.

30. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Ariana,

This is one of the most loveliest reviews we have read so far 🥰 Thank you so much for sharing your experience! It's been an absolute pleasure helping you with your bundlee and we hope you continue to enjoy the benefits of renting with us! (Providing rentals for mummies is a great idea 😉)

Enjoy the rest of your day ✨

Burcu

Bewertet mit 5 von 5 Sternen

Fantastic idea

Amazing! One of the best ideas ever. Wish I had come across it sooner and my daughter is in 18-24 months now so we won’t get to use it for long but honestly so impressed! Thankyou bundlee

7. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Leah,

So glad to hear that you're enjoying using Bundlee, we really appreciate your support!

Thanks,
Kyra

Bewertet mit 5 von 5 Sternen

Signed up on the trial as I loved the…

Signed up on the trial as I loved the idea, and didn’t want to buy lots of baby clothes that my son would grow out of quickly in his first year. I couldn’t be happier with the quality of the clothes. All came very clean and delivery was quick. If you’re in two minds about trying, think of Bundlee as getting great quality hand-me-downs from your pal. We got some super cute sleep suits that would have cost a lot of money if I bought them all, and a fun leopard print set! Looking forward to our next order.

6. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Sue,

We are SO happy to have received your amazing feedback! How lovely to read 😍

I agree - we're no different to a friend or family's hand-me-downs! We believe quality and hygiene are essential for our clothes' longevity as we want them to last for as long as possible.

We're so pleased you're enjoying your rental experience so far and look forward to seeing what you pick next 😉

Have a lovely week!

Bewertet mit 5 von 5 Sternen

sustainable option

Fast shipment. Excellent communication. I asked to swap two bodysuits that were a bit snug for my baby and received a reply and replacement very fast. The clothes have good quality. It is a sustainable option.

3. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Patricia,

Thank you for taking the time to leave a lovely review!

We're so glad to hear that we were able to help you to receive a Bundlee that worked well for you and your little one 😊

Thanks,

Kyra

Bewertet mit 5 von 5 Sternen

Highly Recommend

I love their clothes and my daughter is regularly complimented on her wardrobe.
I'll definitely return for baby number 2. It's particularly worthwhile between 3-12 months, as they grow out of their clothes almost immediately.

It's also sustainable, means you don't have to store bags of clothes and their customer service is excellent.

21. März 2023
Bewertung ohne vorherige Einladung
Bundlee-Logo

Antwort von Bundlee

Hi Christina,

So glad to hear that you have enjoyed your time with Bundlee and that you'll be back for baby number 2!

Thank you for supporting us ☺️

Bewertet mit 5 von 5 Sternen

We love bundlee!

We love bundlee, perfect way of saving money but also keeping my son well dressed! Such a great idea, service and delivery times are excellent.
I recommend them all the time to friends and family.

21. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Laura,

So glad to hear that you're enjoying your time with Bundlee!

Thank you for recommending us, we really appreciate when our supporters spread the word about Bundlee ☺️

Thanks,
Kyra

Bewertet mit 5 von 5 Sternen

Really excellent customer service.

Really excellent customer service.
The clothes are cute and she's already out growing them in a growth spurt so will order the next size as soon as we have moved house.
We are renting and have to move when landlords dictate so not accumulating is a priority. Just wish they went up till size 5 years!

20. März 2023
Bundlee-Logo

Antwort von Bundlee

Hi Iona,

I'm so pleased that the customer service team were able to help you with any queries that you
had!

Lovely to hear that Bundlee is helping you to avoid clutter 😊

Thanks,
Kyra

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr