DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Mehr ansehen
Unternehmen hat geantwortet
I have been an EE business customer for over five years and have never missed a payment. During a recent telephone upgrade, I requested a Pro Max and agreed a price on that basis. A Pro arrived... Mehr ansehen
Unternehmen hat geantwortet
Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Mehr ansehen
Unternehmen hat geantwortet
Woeful. Signed an EE Business mobile contract with BT specifically for hassle free coverage overseas and have had issues whilst abroad on two separate occasions when phone has stopped working. When yo... Mehr ansehen
Unternehmen hat geantwortet
Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very efficient from the team at EE small business . Seamless and quick .

Antwort von EE Business
I actually got to communicate with a real person who was not only sympathetic to my issues but he went above and beyond to sort them out. Than you so much Chris Essler. EE had a chance to win a customer for life or lose a customer for life. Chris on behalf of EE definitely won a customer for life. Thank you Chris.

Antwort von EE Business
Thank you Carole for your outstanding service this morning and explaining things clearly to me now I understand the situation with roaming charges.
Your service is a credit to EE
Thanks once again
Mr Irwin

Antwort von EE Business
The operative Carol was extremely helpful. She was friendly courteous and professional. Carol sorted out my query immediately when I had spent nearly 15 minutes on line trying to get it sorted. Carol is a credit to EE.

Antwort von EE Business
All was resolved very quickly and efficiently by Carol

Antwort von EE Business
She has a very friendly voice and was very understanding and patient with my queries.
She resolved the issues I had very quickly. Thank you Carol!

Antwort von EE Business
Carol was very helpful and professional. It was good to hear a friendly voice in my favourite accent (Scottish) she solved my question and also offered sales advice which leaves me feeling confident in using EE in future. Well done hen!

Antwort von EE Business
Called EE Business Sales team and spoke with Diana. She went through all plans and said she would email me. NO EMAIL
I called again four days later and asked her to email me. Whilst not only forgetting who I was, she said she would email, NO EMAIL
I called a third time FFS, this is new business coming to you as a warm call from someone who wants your services and you cant be bothered sending an email. I gave up after the fourth call and the moody person stating that she gave the message last time. I guess this sums it all up. Lack of customer respect and inability to deliver their service. If Diana worked for my company, I would fire her.

Antwort von EE Business

Antwort von EE Business
Quite a complicated change of ownership issue, closing accounts, opening new ones.
Carol at EE sorted it all quickly and professionally with a lovely manner

Antwort von EE Business
Carol super helpful and knowledgable. My query was handled very quickly.

Antwort von EE Business
Carol @ EE Business - was very helpful and friendly and sorted out the issues straight away without the need to transfer me to various people. Thanks.

Antwort von EE Business
Carol helped me today with getting roaming set up on my iPhone for when I go on holiday. She was quick, efficient and helpful

Antwort von EE Business
Helpful in changing admin

Antwort von EE Business
Carol was very helpful and professional, she persivered with my request, I was very satisfied with her service.

Antwort von EE Business
Carol was excellent. She understood my query and resolved it with empathy. Thanks very much.

Antwort von EE Business
Very helpful and sorted my requests promptly

Antwort von EE Business
Fast replies and very attentive.

Antwort von EE Business
Not only did they action my request seamlessly, they actually listened and made me feel they cared and were interested. Not once did I feel rushed off the phone to get their next call - outstanding customer care!

Antwort von EE Business
Carol was extremely helpful & quickly solved my roaming issue. I also got through to someone very quickly, which was great

Antwort von EE Business
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.