DO NOT USE EE for business mobiles. We ordered a single SIM card for a business mobile. They have added a password to the account which we didn't set meaning we can't access out account when we speak... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been an EE business customer for over five years and have never missed a payment. During a recent telephone upgrade, I requested a Pro Max and agreed a price on that basis. A Pro arrived... Mehr ansehen
Unternehmen hat geantwortet
Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Mehr ansehen
Unternehmen hat geantwortet
Woeful. Signed an EE Business mobile contract with BT specifically for hassle free coverage overseas and have had issues whilst abroad on two separate occasions when phone has stopped working. When yo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.
Kontaktinformationen
Vereinigtes Königreich
- business.ee.co.uk
3,0
Akzeptabel
304 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Carol was really helpful and sorted out what I needed straight away
Carol, was really helpful
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Graham,
We're thrilled to hear your query was dealt with quickly. Thank you for taking the time to share this excellent feedback.
Best wishes,
EE Business
I’ve had nothing but problems...
I seriously regret moving my network provider to EE and I'm desperate to leave. They have cost me so much stress, time and money. They are unable to link my phone number to my EE account. Despite spending hours on the phone with customer support, being passed from person to person and given countless false promises, the issue is still not resolved. The other negative reviews here suggest this is a common problem.
That means I have to manually call just to receive my bill each month.
Recently my phone stopped working and I had to transfer my eSIM to a new phone. With other network providers that would take minutes, but due my EE account being broken, I had to wait 5 days for a QR code to be sent through the post! This has cost me money. Completely impractical for a “business” service.
EE, if you are reading this, please let me leave my Sim only contract without penalty as your service is simply broken. You are unable to provide basic account functionality. I would have left within the contract cool-off period had your customer support mislead me into believing the account issue would be resolved 'within 10 days' but months later its still a problem.
24. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Joe,
We’re sorry to hear about your experience. We’d be happy to investigate this further. If you could reply to our request for further information, once received, we’ll do our best to support you.
Best wishes,
EE Business
quickly resolved and fixed the issue
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi there,
We're thrilled to hear that your issue is fixed. Thanks for taking the time to share this excellent feedback.
Best wishes,
EE Business
Denise Gorman was very helpful
Denise Gorman was very helpful, quickly resolved my business query.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Patrick,
We're thrilled to hear that Denise delivered outstanding customer service and resolved your issue! We'll share your kind words with Denise and the team!
Best wishes,
EE Business
Brilliant service from the team as…
Brilliant service from the team as always!
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Clara,
Thanks for this excellent review. We'll share your kind words with the team!
Best wishes,
EE Business
Shari Mackinnon
Shari Mackinnon was fantastic she offered great advice on the best business mobile package, spent time going through our mobile lines and answer any question I had. With her time and advise with had a better package and saved money!
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Jo,
We're thrilled to hear that Shari delivered outstanding customer service and arranged a better package! We'll share your kind words with Shari and the team!
Best wishes,
EE Business
Karen was absolutely superb
Karen was absolutely superb, a credit to the EE customer team. Thank you
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Oliver,
Thanks for taking the time to share this excellent feedback. We're thrilled to hear that Karen delivered superb customer service. We'll share your kind words with Karen and the team!
Best wishes,
EE Business
Karen EE Business Team
Karen was easy to talk to and sorted out my issue straight away
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Paul,
Thanks for another excellent review. We're glad to hear that Karen sorted the issue.
Best wishes,
EE Business
Thomas was really helpful with the…
Thomas was really helpful with the forms we need and made everything very simple and easy!
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Claire,
Thanks for taking the time to share this excellent feedback. We're thrilled to hear that Thomas provided outstanding customer service!
Best wishes,
EE Business
My requests are always dealt in a…
My requests are always dealt in a timely manner, usually within a couple of hours. The team always know how to fix my issues.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Sue,
Thanks for taking the time to share this additional feedback. We're thrilled to hear that the team are able to fix any issues you have.
Best wishes,
EE Business
Spoke to Sophie in small business dpt…
Spoke to Sophie in small business dpt for ee I had the run around from ee for 2 weeks until I spoke to Sophie she managed to get my problem resolved straight away I want her to get a pay rise she is a credit to the comoany and she should be recognised so if any one in small business dpt sees this please give this lady a pay rise !!!
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Miss Bamford,
Thanks for your kind words. We appreciate you taking the time to share this excellent feedback and we'll share your review with Sophie and the team!
Best wishes,
EE Business
Karren was nice to deal with & very…
Karren was nice to deal with & very knowledgeable & professional
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Jason,
Thanks for your kind words. We appreciate you taking the time to share this excellent feedback.
Best wishes,
EE Business
Fantastic service from Carol!
Fantastic service from Carol!
Thank you for sorting things out for me. Would 100% recommend EE
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Caroline,
Thanks for this review and recommendation. We're thrilled to hear you had positive experience and that Carol sorted things.
Best wishes,
EE Business
Carol’s the best!
Carol, you’re a star! Superb service, very professional and sooooo helpful, thank you very much
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Sue,
Thanks for this excellent review. We're thrilled to hear you had positive experience and we'll share your kind words with Carol and the team!
Best wishes,
EE Business
I wish every person in a call centre…
I wish every person in a call centre type environment was like Nadine.
Friendly, personable, and professional.
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Anthony,
Thanks for your kind words. We're thrilled to hear you had an excellent experience and we'll share your feedback with Nadine and the team!
Best wishes,
EE Business
Customer service professional @ EE
The advisor was very helpful professional and very polite
She was a joy to speak with
A brilliant customer service person to have working for EE
She definitely should be earmarked for promotion
10 out of 10 EE 👍
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Gazalean,
Thanks for this fantastic feedback. We're thrilled you received excellent customer service.
Best wishes,
EE Business
Carol was very helpful & resolved the…
Carol was very helpful & resolved the issue promptly
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi David,
Thanks for sharing this excellent feedback. We're glad your issue was resolved.
Best wishes,
EE Business
Brilliant service by a very nice guy 👍🏼
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
HI Ben,
Thanks for your kind words and for taking the time to leave this excellent feedback!
Best wishes,
EE Business
Never an issue dealing with the team
Never an issue dealing with the team, always prompt in their response and knowledgeable.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von EE Business
Hi Suzanne,
Thanks for sharing this excellent feedback. We always aim to provide excellent customer service, and we’re glad we met your expectations.
Best wishes,
EE Business
Antwort von EE Business
Hello,
We're thrilled to hear you received good service. Thank you for taking the time to share this excellent feedback.
Best wishes,
EE Business
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