Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I don’t know how the hell my contact information ended up with YELP but I am getting literal daily phone calls and email messages asking me to sign up with YELP. I have repeatedly asked them to LOSE m... Mehr ansehen

Bewertet mit 1 von 5 Sternen

After several calls from Yelp about advertising I decided to go ahead and sign up. They had someone walk me through the whole setup process. During the process I asked lots of questions about the cost... Mehr ansehen

Bewertet mit 1 von 5 Sternen

As a business owner, YELP is horrible and won't help you at all! We have a few obvious fake reviews that have NOTHING to do with our business, and YELP refuses to remove them. These reviewers ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Beware of giving Yelp your credit card, even for a "free trial." In early March, I signed up for a trial and canceled it just 3 days later because their reps spam-called me non-stop. I never picke... Mehr ansehen

Unternehmensdetails

  1. Online-Marketing-Unternehmen
  2. Online-Marketing-Agentur

Informationen, die aus verschiedenen externen Quellen stammen

Members share their favorite recommendations - everything from the latest restaurants and shops, to the best hair salons and spas, to doctors and yoga instructors.


Kontaktinformationen

1,2

Ungenügend

TrustScore 1 von 5

108 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,2

Alle Bewertungen

(108)

57 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

When you trust software over actual…

When you trust software over actual people, something is wrong. I’m a small business and get many reviews on yelp, google, facebook and to the other businesses the refer people to me. It would seem that especially yelp does not like people giving me reviews. The last at least 3 reviews I received yelp took off. There excuse is there software believes they are not credible. I got news for you yelp. I keep records of all my customers and these are people that are just thankful for the work I do for them. The fact is that all of my customers are referred to me by my competitors. Goldsmith and Morrison Jeweler’s here in Bowling Green Kentucky. Why don’t you ask them if they think these reviews are real. This is why I don’t use you for advertising!
Sincerely, Keith Hageney
Keith’s Watch Repair Service and now Engraving

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DON'T DO IT!!

Don't put your information on this website... They sell your information. You WILL get destroyed by ad salesmen and other less than necessary salesmen of which a lot of them are overseas and can seem like they are scamming you. To top it off, they don't have a system for you to "opt-out" or cancel payment of your subscription. Which is a breach of rights to privacy. It WILL be one of your biggest mistakes!

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Yelp (tries to) forces app use

I would like to read some reviews. Yelp has an option to choose online as opposed to app but as soon as I click on 'read more' it will only take me to 'open app'.
I will no longer waste time on yelp.

28. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Negative -10 review

Negative -10 review - pushy sales people for ads - ads cost quite a bit compared to other platforms - took down 7 legitimate reviews for my small biz that I have had overtime - does not support small business growth unless you shove money into it. Changes information on my profile without my knowledge. Just wow… cant believe they are even functioning

13. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Was spending $2000 a month 5 years on…

Was spending $2000 a month 5 years on yelp then my dad almost died and I got behind on payment for advertising and they were and still are horrible to me
No loyalty poor customer support
unable to reach them
Never pick up phone

19. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is actually picking and…

This company is actually picking and choosing which of my customer reviews are recommended to be shown to potential clients to anyone that looks on my website they think that it's okay to take a beautiful perfectly legit review and not show it as one of my reviews I have contacted customer support and he said that that's not how it works that the system picks and chooses which reviews are shown on my site I don't feel that that is proper I feel that the only way to do it is to show all reviews good or bad should be shown fake reviews should be taken off but a good review or a bad review should definitely be shown as a review no matter what I don't think Yelp should be able to take my reviews down that they've already posted and decided to take down to me this is definitely not fair it's not business like at all.... And last but not least the worst part I was supposed to be getting a 14-day free trial product well they want your credit card for this product so they could bill you after your 14-day trial. Well as soon as I put in my information for my free trial they tried to deduct $50 from my account not once not twice 12 times in a row they tried to deduct $50 from my account on a free trial product and do not recommend Yelp

1. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

It is okay but could be better

It is okay but could be better. They need to protect businesses more if they want to stay in business.

I did like however, how they managed to get my business a free account and set it up.

31. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Issued unauthorized charges, Slimy

Issued unauthorized charges, on a holiday no less, even after expressly agreeing they would not. I had to cancel a business credit card and am going to have to file a dispute, then re-connect all accounts using that credit card, just prior to a trip. Big, big hassle! They totally lied, I'm pretty upset -

15. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Complete scammers

Yelp is the worst place to purchase ads for small business owners. They steal your money. The sales rep I had was so aggressive and rude, her attitude actually saved me from purchasing their ads. After, looking into them further turns out my instincts were correct based on my interaction with her.

12. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would give zero if It would let me

I would give zero if I would let me. Yelp is atrocious for businesses, I would never ever recommend them as a place to list your business, they call call call and call trying to sell you. Its pay per click, I haven't heard of anyone who had got away with spending less than $300. They hide your reviews, you literally have to pay to get them seen, they recommend competitors on the page, they send fake leads, which miraculously stopped once I made it clear several times that I am not giving them my credit card. now I hear nothing, no calls no leads, the leads they sent me, I responded too within seconds, I not once got an appointment from it. also the lead was coming from a zip code way far away from my business. I hope people do the research.

1. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The sales rep told me that the ads with…

The sales rep told me that the ads with yelp would be $30 a day, I said $30 a day, he said up to. I said okay he said do you prefer clicks to website or calls. I said calls. He said okay, I have not received any calls and was charged $855 for 24 days! I called they said all was explained in the call, I said lets listen to the recording together. She replied they can't do that but will investigate. They came back and said no it was explained correctly. That is not true! I distinctly stated that I was okay with that but that it would be based on calls. They said it was explained that it was clicks. Don't do it!

7. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Yelp will rob you blind and laugh in your face!

DO NOT for any reason give yelp your credit card info! They are stealing money from tens of thousands of small business owners on a daily basis. This is proven fact, and can be verified by the complains located in the Facebook group "Yelp Exposed".

I was advertising with them until they started taking money out of my account that I did not owe, without my permission. They have provided fake documentation to my bank to fight the dispute, and they are operating outside of the law without a doubt. As of this time, I have not recovered the money that they stole out of my account.

There is no such thing as customer support, as their support lines are set up to put you on perpetual hold. We've proven this on several occasions by leaving the phone online with their hold music for up to 48 hours. You simply cannot get ahold of anyone.

Yelp is simply a money grab. I'm not even going to go into the fake negative reviews that Yelp employees have been proven to post, or the fact that they will delete you positive reviews if you don't pay.

If you doubt me, go watch the movie Billion Dollar Bully. Google it and watch it on Tubi for free. It tells their whole story. They are so bad that someone produced a movie!

22. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Yelp filters out legitimate reviews and…

Yelp filters out legitimate reviews and allows fake reviews to be posted, which make the review system unfair and inconsistent to small business owners. Yelp asks businesses to pay for advertisement in order to show positive reviews.

1. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am a small business owner and Yelp is the WORST

I am a small business owner. I have my business page on Yelp. I ask each of my clients to leave me a review so I can attract more clients (I mean that is the ENTIRE point of Yelp, right?). I had FIVE clients leave glowing reviews with photos and all were taken down by Yelp's algorithm. I do not have any bad reviews. How is a small business supposed to thrive on this review based website when all reviews get taken down? Yelp sucks. I no longer trust yelp for other business reviews. The algorithm let's you see what it wants you to see.

17. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shady platform

Completely shady platform that hides reviews from real customers and shows false and misleading reviews from people who barely interacted to the company, and after checking their profiles you can realize that 80-90% reviews they give is bad reviews. This people simply has to be banned from leaving reviews as they as unhappy in their entire life and nothing will make them happy

8. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Yelp is predatory and will scam your…

Yelp is predatory and will scam your business, they will hide legitimate reviews and show the negative ones especially if you don't pay them anything for advertising. They claimed that they advertised for me, but instead they put a collection on my credit report for services they never rendered! I am going to sue them.

27. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Deceiving and dishonest

As soon as you open a free business page profile with Yelp, you are contacted by a representative who tries to sell you a free trial of paid ads for 2 weeks and telling you that someone will follow up in 2 weeks but no one does and your account starts getting billed without previous notice.

28. Februar 2023
Bewertung ohne vorherige Einladung

Ist dies Ihr Unternehmen?

Beanspruchen Sie Ihr Profil, um Zugang zu den kostenfreien Business-Tools von Trustpilot zu erhalten und die Beziehung zu Ihren Kunden zu stärken.

Kostenfreien Account erstellen

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr