I have installed cabinets for over 35 years and the rta cabinets they sell by far are better quality than others I have used. The website is easy to navigate and the layout specialists are happy to he... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My Customer Service Technician , Oksana was superb, professional and EXTREMELY helpful. She ALWAYS responded swiftly to my questions and Concerns. Contractor Pricing was EXCELLENT, too ! The 3rd Pa... Mehr ansehen
Unternehmen hat geantwortet
I appreciated being emailed immediately after purchase and having a direct person to communicate with. The cabinets were beautiful and easy to assemble. I absolutely love the dusty blue color of them... Mehr ansehen
The customer service has been nothing short of amazing with CabinetSet.com. They are always responsive to questions, the ordering process is easy and smooth, the delivery process is organized and tim... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Cabinetset.com LLC, we transform the heart and soul of your home with beautifully crafted kitchen and bathroom cabinets. Our designers have years of experience to customize almost any kitchen or bathroom. We help a wide range of customers to bring their ideas to reality whether need a few cabinets or a whole kitchen cabinet set.
Kontaktinformationen
1223 W Lincoln Hwy, 19047, Langhorne, Vereinigte Staaten
- 800-650-1505
- info@cabinetset.com
- cabinetset.com
4,8
Hervorragend
158 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von CabinetSet.com LLC
Thank you for your feedback; we truly value customer input as it helps us improve our services. We noticed that your 3-star rating may not fully reflect the quality of our service, and we’d like to offer some clarification.
You placed an order for a color sample on December 27 for $2.99, which covered both the product and shipping. The product was shipped from our location in Pennsylvania the next business day, and it arrived at your location in Utah four business days after shipment. This delivery timeline aligns with industry standards and our advertised shipping timeframes.
Regarding the color variation, it’s important to note that colors may appear differently across screens due to factors such as display settings, brightness, contrast, and individual device calibration. Unfortunately, we have no control over these settings, which can cause slight differences in appearance.
We strive to provide the best possible service while keeping costs reasonable for our customers. While expedited air shipping options are sometimes available, we cannot afford to use those options for a $2.99 order without significantly increasing the price.
We understand that your experience may not have met your expectations, but we truly value the dedication of our team in ensuring smooth and reliable service. We hope this explanation provides clarity, and we sincerely appreciate your understanding.
If you have any further questions or concerns, please don’t hesitate to reach out.
Look elsewhere
Look elsewhere. Cracked, chipped, assembly holes aren't line up, color isn't uniform across cabinets, instructions are often very basic, exorbitant shipping fees. Overall, not worth it.
24. Oktober 2024
Antwort von CabinetSet.com LLC
We sincerely apologize for the inconvenience you experienced with your order. While we strive to provide high-quality products, we understand that issues can arise, and we regret any frustration this has caused.
To address your concerns:
1. Missing or Damaged Items: We ask all customers to contact us immediately if they encounter missing or damaged items. These instructions are included in the tracking information emails, and we are always happy to resolve such issues. In reviewing your account, we noticed you placed two orders with us within one month. This means you should have received multiple emails with instructions on how to report issues or request replacements.
2. Color Variation: The inconsistency in color is due to the cabinets being stained rather than painted. Staining enhances the natural beauty of the wood, which can result in slight variations. This is a normal characteristic of stained cabinets and not a defect.
3. Assembly Concerns: We aim to provide clear instructions, but we understand that assembly can sometimes be challenging. If any components are not aligning properly or if you require additional guidance, we are here to assist.
If you need any replacements for damaged cabinets or additional help, please reply to any of the emails you’ve received from us. We are committed to resolving your concerns and ensuring your satisfaction.
Thank you for your feedback, and we hope to have the opportunity to make things right.
Huge Variety & Great Quality
Cabinet Set offers a large variety of colors and styles. My husband and I have looked at several companies advertising RTA cabinets, but none have compared. We have only ordered samples, but the packaging and shipping experience was high quality. We appreciate that Cabinet Set offers color samples; other companies only offer full door samples for a much higher cost. We are excited to purchase our cabinets in the coming months!
25. Dezember 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback!
Fast and Convenient Samples
Mailing of samples was fast. Having someone design kitchen layout based on a sample choice was great! Loved the layout but still waiting on the cost estimate.
6. Dezember 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback! Your designer will contact you soon and provide the quote.
The customer service has been…
The customer service has been outstanding. We haven't received our shipment yesterday, but the communications I've received are informative and greatly appreciated.
26. November 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback!
What a wonderful experience
What a wonderful experience. I had to rebuild my kitchen due to water damage. The customer service that I received was awesome in making the process easier. I like that there is a store that you can visit to see the quality of the cabinets before making a purchase. The free kitchen design was a plus. I was able to see what the cabinets would look like prior to my purchase. When the cabinets arrived it was just like the design. The cabinets were carefully packaged.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von CabinetSet.com LLC
Thank you for your feedback!
Great customer service
Great customer service. Fast delivery. Only issue we had was that the drawer assembly instructions were quite vague. And the video they offer didn’t apply to the specific cabinets we ordered. Thankfully we were familiar enough with how drawer gliders operate and figured it out. Just took a little extra time.
4. November 2024
Antwort von CabinetSet.com LLC
Thank you for your review and input about the instructions. We will pass this information to the manufacturer.
Nice quality cabinets!
Nice quality cabinets!
Packaging and shipping was excellent. Instructions need to be improved for RTA cabinets.
29. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback. We appreciate your input regarding the RTA instructions, and we’ll pass this along to our team for improvement.
Very happy with our RTA cabinet…
Very happy with our RTA cabinet purchase, they were easy to build, sturdy and beautiful!!!
27. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you for taking time and leave this review for us. Your feedback is much appreciated!
Antwort von CabinetSet.com LLC
Thank you for your review.
Superior Service!!
Currently installing our cabinets, which look great. The service was really superb! Our order contained 2 different cabinet styles and it was great that the information was questioned just so no mistakes were made. The order was fulfilled quickly and when I had a question about constructing the pantry cabinet it was answered very promptly. Great work!
29. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you for your review! We appreciate it!
Happy
Cabinets arrived about a week after ordering. We ordered the sage green cabinets, and they are beautiful. Well made, great quality, very pleased.
30. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you so much for sharing your experience with us!
We had such a wonderful experience with…
We had such a wonderful experience with our first purchase from Cabinet Set we placed a second order to complete our laundry room and mudroom. The quality of the cabinets is excellent, the ordering process is easy, very good customer service and fast, reliable shipping. Highly recommend - SO happy with our purchase
24. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you for your review!
Oaksana was very helpful
Oaksana was very helpful. I made a mistake by ordering a product that didn't come with a door (I feel like that should have been made clear prior to purchasing) but Oaksana was very helpful with this process.
7. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback!
I just love my cabinets
I just love my cabinets. They match the other ones I have. Great choice
4. Oktober 2024
Antwort von CabinetSet.com LLC
We are glad to hear that your love your cabinets! Thank you for your feedback!
Samples are made really nice!
I ordered 3 different door samples. They are made really nice and love all 3 but now I have to decide which color to go with for our kitchen remodel.
4. Oktober 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback!
Antwort von CabinetSet.com LLC
Thank you for your review!
In stock RTA cabinets
RTA cabinets seem high quality and the machining was good (no parts needed adjustment for assembly, including drawers). Guide marks were about 70% accurately placed and sometimes required adjusting screw location, and predrills for hinges were too shallow, pretty consistently. No marks or predrills present for upper corner braces (and brace brackets were metal rather than the wood shown in the instructions). Cabinets were easy to assemble.
Shipping was fast - actually too fast. Shipping information was not received until AFTER the pallet was delivered and the shipper (R+L Carriers) DID NOT CONTACT US prior to delivery (though all the documentation said they were supposed to), and just left the pallet in the driveway without any signature. Luckily there was no damage.
2. Oktober 2024
Antwort von CabinetSet.com LLC
We're glad to hear that you're satisfied with the quality of our cabinets and that assembly went smoothly overall. We appreciate your feedback on the guide marks and predrills, and we'll make sure to share that with our production team to improve accuracy and consistency in the future.
We're also sorry to hear about the shipping experience. We will follow up with the carrier to make sure this doesn’t happen again.
Thank you again for your valuable input!
Samples arrived quickly and were well…
Samples arrived quickly and were well packaged
27. September 2024
Antwort von CabinetSet.com LLC
Thank you for your feedback!
Excellent customer service and quick…
Excellent customer service and quick turnaround.
5. August 2024
Antwort von CabinetSet.com LLC
Thank you for your review!
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