callready.co.uk Bewertungen 1 492

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really simple setup. No problems with billing. Simple payments DD or online. I’d recommend Callready to my customers because I know they’ll have a positive experience too. Thank you Callready 10/1... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Does the job, although I was frustrated that I was being overcharged and had to call the company in order to get a reduction or in line with what I think is going rate. As ever these days from my loya... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I needed a freephone number for my small business so did some research online. Callready ame highly recommended and I'm not surprised. Very friendly and efficient.

Bewertet mit 3 von 5 Sternen

website was fairly easy to use, pricing and offer im happy with. however it wasn't clear exactly what youre getting in the package before buying. the inclusive features are not as good as other... Mehr ansehen

Unternehmen hat geantwortet

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4,1

Gut

TrustScore 4 von 5

1492 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

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Bewertet mit 3 von 5 Sternen

Same experience as the other customer…

Same experience as the other customer who cancelled and the company kept on taking his money. I cancelled with notice by email and had an email from the company confirming receipt and when my contract would end, but they kept on taking money from my bank for months after that which went unnoticed for a while, which is my own fault admittedly.

Now changed my review to three stars following a call from the company refunding the over payments. It is only fair that I recognise they have now corrected the situation.

14. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

ok, good price but service could be better

website was fairly easy to use, pricing and offer im happy with.

however it wasn't clear exactly what youre getting in the package before buying. the inclusive features are not as good as other providers for a similar full price.

also, ive not received a follow-up/confirmation phone call to check in and would be good to actually test the service and see that its all working.

2. September 2022
callready.co.uk-Logo

Antwort von callready.co.uk

Hi Chris,

Thank you for your review.

I have checked your notes on your order and we did try and contact you 3 times not long after you ordered to test the service and thank you for ordering however on each occasion there was no answer.

If you would like to discuss the features further, please do contact the team on 08000 14 14 14 who may be able to assist.

Kind regards

Customer Services
Callready.co.uk

Bewertet mit 1 von 5 Sternen

I cancelled in 2020 and they keep deducting monthly amounts by direct debit

I wrote to them back in 2020 to cancel the service and repeatedly told them to stop billing me. Every month they illegally take the amounts from my bank account, but since the direct debit was cancelled, the amounts are automatically credited by my bank - because they had no authority in the first place. This is a total scam. Do not sign up unless you want to be harassed for two years.

12. August 2022
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Antwort von callready.co.uk

Hi James,

Thank you for taking the time to review us, I am sorry that you have had a negative experience with us.

I am keen to discuss this further with you to come to a resolution however I am struggling to locate your account.

Please could you contact me directly and we can discuss?

Kind regards

Dan Mellor
Manager
Callready.co.uk
08000 14 14 14

Bewertet mit 1 von 5 Sternen

Avoid its scam, you can’t even cancel the contract

I had account with them for a while, Now I want to cancel it and they are not cancelling it and even not responding , no email no one want to receive the phone call, they are dragging the contract deviously, never dealt with such a deceiving company.

Also they signed me at £4 something and started charging me £7 plus after a while, whilst on their website it still say £4, my advice is please little extra to another company and avoid these scammers.

3. August 2022
Bewertung ohne vorherige Einladung
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Antwort von callready.co.uk

Dear Mr Khan,

I am sorry to hear that you had a negative experience with us.

I have looked into your account and you emailed us on the 19th July to cancel the account and we replied the following day which you then replied to. Your account was cancelled 30 days later following the notice period.

Should you wish to discuss this further to come to a resolution, please contact me on 08000 14 14 14.

Kind regards

Dan Mellor
Manager
Dolphin Com Ltd

Bewertet mit 1 von 5 Sternen

Useless website.........

Ive tried several times to purchase a domain name and subscribe to your web hosting facility and the form where you fill in the details of name and address etc keeps defaulting when clicking the next button. If you dont want my business then fine but its ridiculous that I input everything accurately and it keeps bouncing back........not happy and wasted a lot of valuable time trying to rectify it...........

17. März 2022
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Antwort von callready.co.uk

Hi Rob,

It seems like you have left this review on the incorrect profile as we do not offer domain names!

We would appreciate it if you would change or remove this as soon as possible.

Feel free to contact me on 08000141414

Kind Regards

Dan Mellor
Manager
Dolphin Com Ltd

Bewertet mit 5 von 5 Sternen

Super helpful and there for you when…

Super helpful and there for you when you need them to assist :)

27. Jänner 2022
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Antwort von callready.co.uk

Hi Shaun,

Thank you for leaving us a 5 star review, your feedback is important to us. Glad we could help.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Bewertet mit 5 von 5 Sternen

Great service

Great service, easy to setup - all within 24 hours.

21. Dezember 2021
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Antwort von callready.co.uk

Hi Charles,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Bewertet mit 5 von 5 Sternen

Awesome thank you

10. Dezember 2021
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Antwort von callready.co.uk

Hi,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Bewertet mit 1 von 5 Sternen

Had an email asking what O wanted as my…

Had an email asking what O wanted as my voicemail message. I replied and have chased twice with no reply and this service hasn’t been set up

9. Dezember 2021
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Antwort von callready.co.uk

Hi Mark,

I am sorry to see that you've had a negative experience with us.

I have looked into this and I can't find your initial email with your request to follow the trail.

Please could you give me a call on 08000 14 14 14 and we can discuss this in further detail?

Kind Regards

Dan Mellor
Manager
Dolphin Com Ltd

Bewertet mit 5 von 5 Sternen

Excellent

Excellent and it was very easy to set up

8. Dezember 2021
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Antwort von callready.co.uk

Hi Kolsuma,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Bewertet mit 5 von 5 Sternen

Really easy and straight forward to set…

Really easy and straight forward to set up. I found the customer services agent (Dan) to be very polite and helpful. Massive help & look forward to continuing with this service. Thanks again.

3. Dezember 2021
callready.co.uk-Logo

Antwort von callready.co.uk

Hi Kimberlie,

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Bewertet mit 5 von 5 Sternen

Call setup was straight forward.

Call setup was straight forward.

Good to have someone to take a call when your busy.

19. November 2021
callready.co.uk-Logo

Antwort von callready.co.uk

Hi.

Thank you for leaving us a review, your feedback is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

Bewertet mit 4 von 5 Sternen

very fast setup!

The setup was very fast and my new number works perfectly. I dropped one star because I contacted Callready support and did not receive a reply. Otherwise I would have given 4 stars. Everything works as stated on the tin. Update: a reply received today (10-11-21) so changed to 4 stars.

9. November 2021
callready.co.uk-Logo

Antwort von callready.co.uk

Hi Anthony,

Thank you for leaving us a review, your feedback is important to us.

I can see your email was sent to us on 02/11/2021. We aim to respond as quickly as we can, but sometimes it may take a little longer during busy periods.

I will make sure you receive a reply in the next 24 hours.

Kind Regards,
James Wilson
Head of Customer Support

Bewertet mit 5 von 5 Sternen

Excellent

Easy and fast to do. Excellent.

21. Oktober 2021
callready.co.uk-Logo

Antwort von callready.co.uk

Hi Loveness,

Thank you so much for taking the time to leave us a review.

Your experience is important to us.

Kind regards,

Customer Services
Dolphin Com Ltd T/A callready.co.uk

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