Customer service is always on point with Nebula and the Callswitch one support team, very helpful people who really know their system well and always seem happy to help. Often going well above and bey... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Love the support team, they are all so helpful all the time and take the time to really help. Rob Pitt is a legend though, he knows his stuff and is more technical than some, and always goes the ext... Mehr ansehen
As always top service from Penny. Previously Dect Management was so difficult. Involving site visits, network access and so on. Hugely happily surprised to have such a big issue resolved in one pho... Mehr ansehen
Everyone at CallSwitch is amazing and will go out of their way to fully support your needs, The team is fantastic! Special mention to Keith as he always goes above and beyond to fully support me.
Unternehmensdetails
Vom Unternehmen geschrieben
The channel-focused communications platform trusted by the UK's best managed service providers.
Kontaktinformationen
Oxford Street, W1D 2LG, London, Vereinigtes Königreich
- 020 8050 9059
- hello@nebulacloud.com
- callswitchone.com
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Support from a very knowledgeable person!
I had an important demo to make of CallSwitchOne to a customer and had an issue on our account - mainly due to messing with so many settings to show off the system. Scott worked through things systematically and resolved something I had changed. Life saver.
It's great using a big platform like this, AND actually getting through to someone clueful straightaway - no AI bots, just a straightforward phone menu system to reach a human.
Highly recommended.
Scott is an absolute legend
Scott is an absolute legend! Thank you so very much for all your help and patience today! 5/5 would definitely recommend!
Excellent customer service
Excellent customer service. Professional and speedily resolved issue.
Fast and awesome as always
Following a few weeks of rejected ports…
Following a few weeks of rejected ports Sophia pulled all of the stops out to get a successful port despite the LCP saying there would be no way to have a successful port. An extremely happy customer thanks to Sophia, absolutely outstanding service 5*
Great fast response from Ella and…
Great fast response from Ella and resolved my query!
Awesome Service
Excellent technical Customer Service from Dom. Always replies quickly and with the right answers to issues.
Great service
Great service, Thank you. Sophia great and friendly.
Brilliant stuff
Sophia is always so helpful and quick…
Sophia is always so helpful and quick to reply whenever I need anything. She is clearly is very knowledgeable and easy to deal with
Penny Hammond
Penny, as always is giving excellent support and more then happy to help as much as possible.
Keep up the great service! :)
Sophia always provides excellent…
Sophia always provides excellent service, with clear and prompt responses to our enquiries.
Mistakes happen, its how you put it right that counts..
The Keith (and team) in porting have been great to deal with. When we had an issue with one of our large ports, they took ownership of the issue and put it right.
Penny
Penny - has help me today and couldn't have helped any more than what she did.
really polite and kind
Thank you.
Excellent support from Dom Baker
I recently needed help integrating our new CRM system with our existing phone line setup, and Dom Baker was fantastic throughout the process. He was incredibly patient, took the time to understand the issues I was facing, and guided me through the integration until everything was working smoothly. Really appreciated the support!
Penny and the team are always super…
Penny and the team are always super helpful with answering any questions and helping to find the right solution.
Dom Baker is always so helpful
Dom Baker is always so helpful. Nothing is too much hassle for him and goes above and beyond every time.
I have always had swift responses and even if there isn't an update, Dom will let us know and continue to push for resolutions on our behalf.
Definitely one of the easiest processes when Dom has one of my tickets for sure.
Keith
The agent who took my call was informative and helpful and the issue was promptly resolved.
Callswitch Support Review
The support you receive either via the phone or via a ticket is always fantastic when Penny is dealing with your query. It is always straight to the point and more often than not, she knows the answer before I explain the situation completely.
You're always in good hands with Penny.
Positive Porting Experience
Matthew McGrail has done a great job for us on multiple occasions and always available when required
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








