Canada Grow Supplies Bewertungen 

51
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Honestly, best people I've ever dealt with. I will never buy my nutrients anywhere else! And you shouldn't either !

Bewertet mit 5 von 5 Sternen

There was an issue with how the product arrived. A quick picture and chat brought about a great resolve! They know customer service! I had been looking for a specific product and finally found it... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Canadagrowsupplies is the best site for purchasing goods. I have bought Mini Fan(AC Infinity CLOUDRAY S6 Clip Fan with Auto Oscillation) recently and it arrived within five days. The quality of the fa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I looked into purchasing some items on their website. Because I had items left in a cart I now receive up to 4 promotional emails per day. I unsubscribed several times but the emails kept coming. I co... Mehr ansehen

Unternehmensdetails

  1. Anbieter von Wasserkulturanlagen
  2. auch in
  3. Gartenmöbelgeschäft

Vom Unternehmen geschrieben

Indoor growing equipment, growing tents, growing kits, lights, fans, and much more.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

51 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(51)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Top-notch quality

Top-notch quality! The Spider Grow Tent far surpasses others I’ve tried in the past. It’s well-constructed and the attention to detail - light-blocking zippers, easy-access doors, multiple ventilation options - is phenomenal. Worth every penny.

3. Juli 2023
Bewertet mit 5 von 5 Sternen

By far my favorite store to buy gardening goods

They offer a very wide selection of high quality gardening products, amazing price and service. Made people getting into the planting hobby like me a lot more happy thanks to Canada Grow Supplies.

15. Juni 2023
Bewertung ohne vorherige Einladung
Canada Grow Supplies-Logo

Antwort von Canada Grow Supplies

Thank you for the honest feedback Wilson!

We truly appreciate it!

Bewertet mit 1 von 5 Sternen

Shady AF

Order a different tent than what they put on my order, because they were out. Then they tried to tell me it was equal quality and price, which it WAS NOT.
Didn't ship for weeks....
Shady AF....
NEVER AGAIN

24. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Thank you for your honest feedback Paul! We tried communicating with you via email and phone to get your item returned. We're very sorry for the inconvenience.

We simply offered you a replacement item because you needed a tent and you agreed to it. We could have easily sent you a return label to get the tent returned and refunded.

If ever you'd like to get it returned, it would be our pleasure. Please contact us at info@canadagrowsupplies.com or 1-888-349-0321

Bewertet mit 5 von 5 Sternen

Canadagrowsupplies is the best site for…

Canadagrowsupplies is the best site for purchasing goods. I have bought Mini Fan(AC Infinity CLOUDRAY S6 Clip Fan with Auto Oscillation) recently and it arrived within five days. The quality of the fan was good as it mentioned in the description. I have inquired about few things from the customer care team and they have responded me quickly. I really appreciate this platform. I suggest to try on this site and get experience. Thanks for the team of this platform for giving suck service.

28. April 2023
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Antwort von Canada Grow Supplies

Thank you for your honest review! We really appreciate your feedback. We do this for customers like you!

Bewertet mit 5 von 5 Sternen

Was helped by Simon and Brandon got…

Was helped by Simon and Brandon got excellent service as well as gave me a better price with their price match. Left w some new tips as well

25. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Thank you for leaving us a review Justin! We appreciate your business! :)

Happy Growing!

Bewertet mit 3 von 5 Sternen

I made an order on April 1st… have…

Edit: After what happened below, the issue has been resolved. Due to this I am changing the rating I initially gave them from 1 to 3 stars. Once someone got back to me after my many attempts at contact, I had a very positive experience. Since I had to contact them many times, wrote a review on here and wait a month, I am not giving it higher than a 3. The person I spoke to, Brandon was very nice on the phone and apologized for my challenges. He made sure the order was sent right away after that and gave me a $50 refund for the trouble. The package arrived a few business days later on May 8. So, now I am very happy I got the stuff and can use it to help my little friends grow. Thank you for correcting it!

I made an order on April 1st… have called and left a phone message (no response), sent an online message and received an email response 2 days later saying I should receive an email the next day with shipping information but that never happened. I responded to that email saying I did not receive shipping information and did not receive a response. I sent them another online message on April 20 letting them know I did not receive any shipping information and my order still says “unfulfilled” online and no response from company since then. I even asked if there was any issue with the order and no response to that. I have no idea what is happening and whether this company actually intends to fulfill the order. The only thing they have successfully done is take the $212.58 off my visa. The only thing I have gotten in return is absolutely terrible customer service and no answers. This is not a legit company. The positive reviews on here must be from people who “work” here or friends and family of the scammers.

Reply to your response:
I have emailed you at that address (April 17) and did not receive a response. I also left a voicemail for you guys, to which I did not receive a response (beginning of April). But yes I will email you again.

Update:
Sent another email as suggested on Apr 28/23 and have not received a response. Today is May 1/23.

22. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Hello Margo,

We're truly surprised by this review as we ship out over 1000 orders per month and have never had an issue like this. We don't even have an order with your name in our backend.

We don't know where to reach you, if you can please call us at 1-888-349-0321 or info@canadagrowsupplies.com so we can make this right for you!


Thank you!

Bewertet mit 1 von 5 Sternen

Never again

Ordered February 24, order finally arrived April 24. Had to email and phone several times.
UPDATE... after I ordered I was told you would be getting more pumps in about ONE week, NOT 6 WEEKS. I was ok waiting for 1 week, had you told me it would be 6 I would have canceled my order.

24. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Hello Grow King Phil,

We let you know that one item was backordered and you let us know that you had no problem waiting 6 weeks for it to come in. If not we could have refunded you on the spot!

Please contact us at info@canadagrowsupplies.com and we'll be sure to make it right for you! We don't like to see any of our customers disappointed!

Bewertet mit 5 von 5 Sternen

If you want solid prices on nutrients…

If you want solid prices on nutrients and AC Infinity, this shop right here has it all.

7. April 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Thank you Isaac! We really appreciate your review. Thanks for taking the time to leave us your feedback

Happy Growing!
Canada Grow Supplies Team

Bewertet mit 3 von 5 Sternen

Not sure

I thought they scammned me but after a bad review here and some patience they finally sent my order. Not sure I'll order again.

27. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Placed order 6 weeks ago

Placed order 6 weeks ago. Company indicated should be delivered About Mar6. No delivery yet . No response to emails , live chats asking where is my order. Mail box for phone always full. Very frustrating as they have my money and I need the products. I have ordered twice in the past with no complaints. Frustrated and disappointed.

22. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Hello Carol,

You must be talking about the humidifiers from AC Infinity on pre-order. They are on pre-order and you had to click on the green "pre-order" button to order the Cloudforge humidifier. We responded to your email and let you know that we would ship them out as soon as would receive them.

Please email us at info@canadagrowsupplies.com or call us at 1-888-349-0321. We promise to make the situation better.

Thank you

Bewertet mit 1 von 5 Sternen

Inventory “discrepancy”

Placed an order on Feb 20. Have never ordered from here so only ordered 1 item. After hearing nothing for over 2 weeks, I emailed them asking for an update. March 8th they replied & said there was a discrepancy in their inventory and cancelled my order. They’ve now increased the product amount on the site and it’s still showing available. Scam.

20. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Hello Tiffany,

I'm not sure which order you are talking about as we do not have any order under your name on our website. Please reach out to us via email info@canadagrowsupplies.com or call us at 1-888-349-0321. We promise to make the situation better!

Thank you
Canada Grow Supplies Team

Bewertet mit 5 von 5 Sternen

Très satisfaite de mon expérience avec…

Très satisfaite de mon expérience avec CGS, Un grand merci à l'équipe pour vos conseils et spécialement à Charles. J'ai pu me déplacer en magasin pour la cueillette de mon engrais. Je recommande la compagnie à 100%

20. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Merci beaucoup!

C'est très apprecié.

Bewertet mit 5 von 5 Sternen

Tried these guys for the 1st time back…

Tried these guys for the 1st time back in 2021, been their client since then. Customer service is great, you call they answer. Went to pickup some order in store today and had a chance to chat with their master grower. Knowledgeable and fun guy.

21. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Thank you Julien! We truly appreciate your feedback and business!

Happy Growing!

Kind Regards,
Canada Grow Supplies Team

Bewertet mit 1 von 5 Sternen

Worse than any online store the…

Worse than any online store the customer service sucks big time shipping time to I order 4 different items they started shipping after 10 business days and just 1item at the time and they send the wrong item garbage online store. Now they contact trustpilot for help so they can delete my account or just delete my review I being having problems with the same store and no for the same purchase the las email the I got from them was telling me that they don’t want my business that if I male any purchase they will return the money but they keep sending me emails with discount promotions and other things so I go purchase what I need I pay for it it make a mistake with my order I contact them 3 days after my purchase they haven’t shipped anything at the time then they start sending one by one I order 4 items in the same purchase on the 26 of june now is the 21 of July and I’m waiting for the the item is just on the way lol this store is a jock and they saying the I’m ruining a family business you are the want doing that to your family no being honest and stop sending me emails with promotions if you don’t want my business like you said

15. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Hi M.A,

It's such a shame that you are trying to ruin a family business when we have clearly shipped you everything you have ordered and more.

We've requested what would make you happy many times despite us delivering on the products you've ordered. You left a negative review last time and still ordered afterwards.

You made a mistake on your order and we corrected it for you. It's clear that you are trying to harm our business. As you can see, we have many happy clients and we always deliver on what we say.

Please do not order again as we have tried to make this right with you (although nothing was ever wrong) and you don't want too.

A customer who keeps ordering from us yet leaves multiple negative reviews is simply contradictory.

Have a great day!
Thank you
Allen C.
CanadaGrowSupplies.com

Bewertet mit 5 von 5 Sternen

Between corresponding emails with Brad…

Between corresponding emails with Brad and Brandon my order has been fulfilled above my satisfaction. Customer service is on point and I highly recommend dealing with this company.

20. März 2022
Bewertung ohne vorherige Einladung
Canada Grow Supplies-Logo

Antwort von Canada Grow Supplies

Thank you Phil! We truly appreciate your feedback and business!

Happy Growing!

Kind Regards,
Canada Grow Supplies Team

Bewertet mit 5 von 5 Sternen

J’utilise leur site web pour commander…

J’utilise leur site web pour commander tous mes équipements de jardin. A date, A+ comme service. Ca fait déjà 4 commandes avec eux et ils sont tous arrivés rapidement apart ma commande de Gaïa Green mais il y avait des délais avec leur fournisseur. Merci à vous canada grow supplies.

8. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Thank you Lilias! We truly appreciate your feedback and business!

Happy Growing!

Kind Regards,
Canada Grow Supplies Team

Bewertet mit 5 von 5 Sternen

Great product selection

Great product selection. I ordered a Secret Jardin tent and it was shipped within 24 hours and delivered within 5 days from another province.

I’ve been using Canada Grow Supplies for two months now and will keep using them. Speed is everything in this business and most of these websites just don’t have it!

7. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Canada Grow Supplies

Thank you Bertha! We truly appreciate your feedback and business!

Happy Growing!

Kind Regards,
Canada Grow Supplies Team

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