New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would re... Mehr ansehen
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Das sagen Bewerter
No drama. Did the work on the date scheduled & seems to have done a competent job. Team were friendly, registered the warranty and gave us plenty of information. Also, really appreciated at the sales... Mehr ansehen
Everything has been fine as I regularly purchase salt blocks bur recently the deliveries are taking weeks since the order and in the meantime there is no communication. Last time when I enquired I was... Mehr ansehen
Unternehmen hat geantwortet
I am very satisfied with the service provided by Capital Softeners. My engineer, Spencer, was both punctual and professional throughout the visit. He did a fantastic job with a very challenging,... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are your local, family run water treatment company specialising in water softeners and drinking water filtration systems. We also supply & install Quooker instant boiling taps.
Kontaktinformationen
Unit 4B Great Northern Works, Hartham Lane, Hertford, SG14 1QN, Herts, Vereinigtes Königreich
- 01707691819
- info@capitalsofteners.co.uk
- capitalsofteners.co.uk
4,6
Hervorragend
218 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great service
12. März 2026
Great service and follow up
Great service and follow up to ensure I was satisfied and getting the results promised thank you.
12. März 2026
Bewertung ohne vorherige Einladung
Annual service
the service of my appliance was carried out professionally and efficiently.
25. Februar 2026
New water softener
New water softener - Provided very helpful initial advice regarding options and what would be involved. Come the installation day completed the work cleanly and efficiently. Very pleased and would recommend.
Update one year on ... no problems - all good.
31. März 2025
I am very satisfied with the service…
I am very satisfied with the service provided by Capital Softeners.
My engineer, Spencer, was both punctual and professional throughout the visit. He did a fantastic job with a very challenging, small space under my sink, managing to neatly fit the Minimax M3 water softener, the additional pump, and the filter system. He took the time to explain everything to me clearly before he left.
The company was also very responsive, answering my email queries promptly during the booking and installation process. Overall, a great experience and I would definitely recommend them.
6. März 2026
Bewertung ohne vorherige Einladung
Allways on time and great service
3. Februar 2026
Direct Debit review???
This is a monthly direct debit. Must be the only company that needs a review of their D/D. I suppose I should give them 5stars for taking the money on time!!!!!
13. Dezember 2025
Antwort von Capitalsofteners
Hi Mr Rose. Thank you for your feedback. The review emails are automatic when purchasing from our website. Subscriptions are seen as monthly purchases. Apologies if this is of inconvenience to you but the 1* review and sarcastic comment isn't appreciated or necessary
Efficient and great with good customer…
Efficient and great with good customer service! I loved the fact that they are not pushy. I am enjoy the water benefits of the water softener.
10. Oktober 2025
Bewertung ohne vorherige Einladung
I have used Capital Softeners for years…
I have used Capital Softeners for years and they continue to provide an excellent service. They are always polite, excellently priced and reliable.
13. November 2025
Delivered on time and helpful delivery…
Delivered on time and helpful delivery person
21. Oktober 2025
Excellent service
Excellent service. Competitive pricing. Good communication. Friendly staff, thanks.
2. Oktober 2025
Prompt friendly delivery
Prompt delivery, deliverer went the extra mile bringing the salt into my house
14. Oktober 2025
Excellent service during and post installation
They suggested a great solution by locating the filters in the loft and out of the way. Their after installation support was very, very good.
8. September 2025
Have been a long time customer from…
Have been a long time customer from home to home. Very reliable understanding and professional service always received. Would highly recommend Capital Softener.
21. August 2025
Delivered on time & good price
Delivered on time. I have been using Capital Softeners for about a decade and have long ago stopped looking around for a better price.
18. August 2025
Our annual service was carried out on time, in a very friendly manner and with efficiency
Our annual service was carried out
20. August 2025
Good delivery for top up, even if needed a nudge
Recently ordered a top up for salt, had to wait quite a bit for delivery but the frustrating part was I didn't get the email with receipt and couldn't really track the progress - so ended up calling. Product and help on the call - all good but a bit to improve.
11. August 2025
Antwort von Capitalsofteners
Thank you for your feedback.
When ordering via our website you should receive an automatic confirmation email (this does sometimes end up in Junk mail) - this would be considered your receipt of purchase.
Our delivery time is 7-10 working days, which your salt was delivered within. Unfortunately we do not offer tracking as we do not use a third party for our deliveries. We carry out all deliveries ourselves. Although this is something we could take into consideration.
Antwort von Capitalsofteners
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