Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Mehr ansehen
I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Mehr ansehen
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktinformationen
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Vereinigtes Königreich
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
5,0
Hervorragend
5715 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Log on problem
Call answered quickly by Alisha and dealt with professionally
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thanks for the fantastic feedback! It means a lot to our team to know you were happy with our service. We truly appreciate your support.
Professional and Helpful Support from Sarah & Lily
Both Sarah and Lily were extremely helpful with my DBS checks. As I was unfamiliar with the process, they patiently clarified the points I was unsure about and explained everything in a clear and straightforward manner. They were articulate, professional and very easy to speak with, making the whole process quick and stress-free. Excellent service throughout.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with Care Check. We really appreciate you taking the time to share your feedback.
Care Check Demo
Demo started on schedule and I had a problem with my mike so Sarah helped me to resolve the issue. Sarah explained how to use the Dashboard in a very systematic way which I found easy to understand. As soon as the demo was over, I was able to register my organisation and send an invite to my team members with a few minutes. Good job!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your kind words Azim and 5-star rating. It's wonderful to know you were happy with our service. We look forward to helping you again in the future.
Great example of customer service
Charlotte provided me a delightful customer service experience, solving my issue in an amicable yet efficient manner. 10/10!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We really appreciate you taking the time to leave us such a positive review. Thank you for choosing Care Check—we're delighted you had a great experience.
Fantastic team
Rebecca Montandon helped us with all of our queries. Nothing was too much trouble and she was very prompt in her help and support.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your wonderful feedback. We're so pleased Rebecca could provide the service you were looking for, and we truly appreciate your support.
Katie was really helpful!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for leaving us a 5-star review! Hearing that you had a positive experience means a great deal to our team.
Had a problem with my account and…
Had a problem with my account and Charlotte was really helpful resolving the problem.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your lovely review. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.
As we didn't use our account for a…
As we didn't use our account for a couple of years our account was made inactive, one phone call and Charlotte re-activated our account and i was in within a couple of minutes. great service!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.
Quick
Quick, speedy and efficient. Charlotte Dickinson sorted out my issue really quickly thanks
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for the 5-star rating. Your feedback is greatly appreciated, and we're so pleased you were happy with our service.
Quick Service
Quick, speedy and efficient. Charlotte Dickinson sorted out my issue really quickly thanks
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with Care Check. We really appreciate you taking the time to share your feedback.
Exemplary Service!
Care Check dealt with my enquiry immediately- they answered the phone within a few rings - a rare treat these days and within 2 minutes emailed me what I needed
Exemplary Service!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We appreciate your wonderful feedback. Thank you for trusting Care Check, and we're delighted we could help.
Excellent customer relations
The caller has a very good sence of humour, with clear speech.
Alisha spoke with calmness and good guidance to ensure the conversation went productively.
Excellent customer relations and very friendly.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We truly appreciate your feedback and your 5-star rating. Thank you for choosing Care Check Michael —we're delighted we could help.
Charlotte was very helpful and patient
Charlotte was very helpful and patient. Her customer service was spot on.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your thoughtful review. Our team works hard to deliver a great experience, so it's lovely to hear your feedback.
I appreciated the prompt reply and…
I appreciated the prompt reply and patience they showed in solving my issues.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We appreciate your wonderful feedback. Thank you for trusting Care Check, and we're delighted we could help.
Great
Very quick responses, and very helpful, thank you Sarah:)
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We truly appreciate your feedback and your 5-star rating. Thank you for choosing Care Check—we're delighted Sarah could help.
Alisha was very Helpful and patient
Alisha was very Helpful and patient. Brilliant service.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for the excellent review. We're pleased we could meet your expectations and appreciate your support.
Very helpful and efficient when I…
Very helpful and efficient when I needed assistance
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with Care Check. We really appreciate you taking the time to share your feedback.
Charlotte provided outstanding support…
Charlotte provided outstanding support in helping me change my account setup, making it much more efficient and better suited to the way I work. She was professional, knowledgeable, and incredibly polite throughout the entire process, taking the time to ensure everything was set up correctly. Her excellent customer service made the experience smooth and stress-free. I couldn't be happier with the support I received.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your thoughtful review Leonora. Our team works hard to deliver a great experience, so it's lovely to hear your feedback.
Exceptional Customer Service – A True Game Changer
Charlotte was truly a game changer in my situation. She showed genuine empathy, understanding, and exceptional customer care. My DBS had been delayed for over three months, but thanks to her dedication and support, the issue was resolved and my DBS was issued within 24 hours.
Excellent customer service, outstanding problem-solving, and a real commitment to helping customers. Thank you, Charlotte!
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We appreciate your wonderful feedback and are delighted to hear everything went so well. Thank you for taking the time to leave us a review.
I received prompt and professional…
I received prompt and professional support from Alisha Hewlett-Byrd.
Fantastic service with polite and friendly staff.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your thoughtful review. Our team works hard to deliver a great experience, so it's lovely to hear your feedback.
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