Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Mehr ansehen
I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Mehr ansehen
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktinformationen
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Vereinigtes Königreich
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lady was attentive and extremely helpful
Lady was attentive and extremely helpful

Antwort von Care Check Ltd
Thank you for your help today
I called Care check today and a lady helped me resolve the issue I was having, very patiently.

Antwort von Care Check Ltd
Care Check - After demo review
I booked online for a demo on how to use the website for enhanced dbs. The team were very helpful in ensuring I received the link for the demo. During the demo, Sarah R was very nice and informative. I was really able to grasp the concept and everything about how the website works. I was also able to ask questions on anything I was unsure about. Overall, I would recommend any organisation to sign up with Care Check Ltd for Dbs or even to just do the demo to see if it is for them.

Antwort von Care Check Ltd
Amazing service with promt action
As a provider requiring Care Check service, we had only used the service once, but now required a number of checks to be undertaken. We had a few technical issues around logins and access, due to the administrator being off work. I called for assistance, an immediate answer and spoke with an advisor called Charlotte D. She was welcoming, professional and most importantly, very understanding . She was not only able to resolve the issue but assist me in enhancing the process by adding some more users. Could not recommend Care Check enough for this type of service and thank you Charlotte for being so helpful and supporting us in utilising this service to its full efect.

Antwort von Care Check Ltd
Consistent helpful and responsive service
I have just received bespoke training from Sarah Ruck at Care Check, she was very patient, explained everything clearly and tailored the training specifically to my needs and queries. Spot on service, thank you.
In general, I have been very impressed with all my dealings with Care Check, when you phone, every staff member is helpful and takes ownership of the query.

Antwort von Care Check Ltd
Thank you
Charlotte was so helpful and resolved my issue over the phone. This organisation is so easy to deal with and have a true customer centric approach.

Antwort von Care Check Ltd
I don't normally do reviews
I don't normally do reviews, but the service from Care Check was excellent. I struggled to understand some of the process and Charlotte helped me through it and followed it up with an email to me. Great service

Antwort von Care Check Ltd
The Care Check team is amazing!
The Care Check team is amazing and recently Sarah resolved and issue very quickly.
We have been using Care check's services for more than two years for 14 of our Care Homes. Their Services are excellent and also they have competitive prices.

Antwort von Care Check Ltd
Helpful staff, streamlined processes
The staff are care check are really supportive and helpful. Starting a business and on-boarding staff can be complicated and time consuming. The service that care check offers makes that process slightly easier, the dashboard makes everything streamlined and it’s easy to see which stage you’re at in the process.
I’d especially like to thank Jessica from Care Check who has been extra helpful - Thank You!

Antwort von Care Check Ltd
If I could give more than 5* I would!
I needed an account set up for my new role so that I could check DBS applications for my team, and the team at Care Check organised this very quickly for me. I had then noticed a typo in my name (unusual spelling) and Sarah sorted this so promptly.
The site is so easy to use and very user friendly and I would recommend to everyone.
If I could give more than 5 stars I would!

Antwort von Care Check Ltd
Struggling with my login details
Struggling with my login details. Nothing working. Account got frozen. Quick call to Care Check and the problem was immediately resolved with efficiency by Alisha.
Thank you for preventing me in getting further stressed by this issue.

Antwort von Care Check Ltd
Excellent customer service
Spoke to Charlotte about what was a relatively simple query that I was struggling with. She was patient, understanding, helpful and knowledgeable. Excellent service.

Antwort von Care Check Ltd
Spot on !
The experience so far during the process of my DBS check has been spot on.... in particular regular updates provided as and when required.. Sarah R thank you so much

Antwort von Care Check Ltd
Customer service
Helpful. Great customer service.
Staff members are kind and responsive.
Thank you.

Antwort von Care Check Ltd
Excellent Customer Service
Called up their customer service for administration assistance and processing some DBS applications and Sarah R helped through the whole process.

Antwort von Care Check Ltd
Outstanding customer service
I will always use Care Check, I can always speak to someone on the telephone and they are always fantastic. Today I spoke with Sarah who was utterly brilliant in helping me resolve my query. I highly recommend them. Thanks again Sarah!

Antwort von Care Check Ltd
Excellent Service
A big thank you to Chloe E who helped me login and was happy to stay on the call with me to go through the DBS application. We got it all completed and submitted within an hour. Chloe was very patient and knowledgeable, thank you very much.

Antwort von Care Check Ltd
Fantastic customer service experience…
Fantastic customer service experience with Elisha. My company is relatively new to the Care Check platform. I encountered some technical issues(100% operator error) which i required assistance with. I contacted customer support, Elisha took my call and walked me through the issue, stayed on the call until the issue was fully resolved. Elisha was ultra-patient and really good to deal with.

Antwort von Care Check Ltd
Kind, professional and fast!
Alisha was professional, kind, a good listener and fast to solve our issue. What more does anyone want from customer service? Thank you. A warm human being that understands quickly what you are trying to do as a customer. THANK YOU Alisha and Carecheck.

Antwort von Care Check Ltd
I really rate this company
I really rate this company. They make the whole process so easy for doing DBS checks on future employees. Their support process is also great - always an actual person available to speak to and they get things resolved immediately. Definitely highly recommend CareCheck

Antwort von Care Check Ltd
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