Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Mehr ansehen
I was struggling to log in to update some applications, i emailed care check and they responded quickly and sorted out my log in issues. customer service was great, shout out to Molly King who helped... Mehr ansehen
Chloe and Jessica, absolutely amazing - there was a query from the DBS team and it held up the process due to no fault of the company. Chloe and Jessica promptly provided feedback and guided us to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktinformationen
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Vereinigtes Königreich
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
5,0
Hervorragend
5715 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful
Very helpful. We have some login issue and the staff Charlotte gave us many helps
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.
Great after care support A*
Great after care support when trying to refresh our Charities DBS checks.
Online guides and info tips were really helpful but then when we needed additional support Sarah was quick to respond and help us with our questions and get us back on track. cant fault the service.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your support and for taking the time to leave us a review. We're thrilled you were happy with the service you received.
Great customer service
I called Chloe Emptage regarding a DBS query, she listened, and we were able to resolve an issue that had been to and fro for a while within a quick chat. This was followed up immediately with confirmation and a partial refund. Great.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for such a positive review! It means a lot to know that you were pleased with the service we provided.
Great demonstration system looks user…
Great demonstration system looks user friendly.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We really value your feedback. Thank you for your 5-star review—it means a lot to everyone at Care Check.
Spoke to Chloe and was brilliant
Spoke to Chloe and was brilliant, very helpful and informative, answered my questions I had. Thank You
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for sharing your experience with us. We really appreciate your kind words and hope to be of assistance again in the future.
I was struggling to log in
I was struggling to log in. My password wasn't being recognised and Emily M sorted the issue within 24 hrs. She was very supportive and made me feel like I could ask further questions should I need to. I highly recommend the support services provided by Care Check.
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your thoughtful review Chris. Our team works hard to deliver a great experience, so it's lovely to hear your feedback.
Great support from Chloe E
Conflicts Manager Chloe E was so helpful in helping navigate some issues with a DBS application.
Chloe was polite, patient and swift in her response, meaning our applicants DBS application won't be delayed . Great service. Thank you Chloe E.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for the 5-star rating. Your feedback is greatly appreciated, and we're so pleased you were happy with our service.
Ben was super helpful and answered all…
Ben was super helpful and answered all my questions. I really appreciate the great service Care Check offer, highly recommend them.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We truly appreciate your feedback and your 5-star rating. Thank you for choosing Care Check—we're delighted we could help.
Cracking Service
Had to contact them this morning to get my account re-instated. Spoke with Chloe Emptage and she sorted out my issue very quickly and efficiently, and very helpful and professional on the phone.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for sharing your experience with us. We really appreciate your kind words and hope to be of assistance again in the future.
Ben Leaver was incredibly helpful
Ben Leaver was incredibly helpful, kind, and patient throughout the process of rectifying a DBS amendment. He provided me with all the necessary information and guidance to get the matter resolved quickly and efficiently.
Thank you, Ben, for your excellent support. I would highly recommend him!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your lovely review. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.
Great service
The customer service from all members of the team has been outstanding. Emily M in particular was swift to respond, super helpful and thorough.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We really value your feedback. Thank you for your 5-star review—it means a lot to everyone at Care Check.
I have used Care Check for many years
I have used Care Check for many years. They are extremely efficient. Most recently I needed help logging back in (I hadn't logged in for quite some time) and Sarah was super helpful and got me straight back into the system.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your support and for taking the time to leave us a review. We're thrilled you were happy with the service you received.
Emily M has been a fantastic support…
Emily M has been a fantastic support this morning with access to my account, swift response time, easily followable instructions and offers of support throughout getting it sorted! The issue itself was rectified super quick so no waiting times for me :) Thank you!!!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
We really appreciate you taking the time to leave us such a positive review. Thank you for choosing Care Check—we're delighted you had a great experience.
Excellent responsive service from…
Excellent responsive service from Charlotte
She guided me through this service in a systematic way
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for leaving us a 5-star review! Hearing that you had a positive experience means a great deal to our team.
The customer service has been wonderful…
The customer service has been wonderful with Care Check. I needed to resubmit an application after a delay in getting information added and Charlotte Dickinson was extremely helpful and efficient in her communication and also helping to provide me with the information that I needed. Charlotte responded to me super quickly and provided assistance over an extended time frame. Thank you again for your help
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your lovely review. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.
I had a query in relation to our…Business Account
I had a query in relation to our business account, Charlotte Dickinson was so helpful and dealt with my requests fast and efficiently. Big thanks to Charlotte for her excellent customer service, a real credit to the company.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your fantastic review. We strive to provide the best possible service, so it's great to know we've achieved that for you.
Charlotte was super helpful and…
Charlotte was super helpful and friendly today and in such a timely fashion. Within a few hours I was set up and logged onto the system with no issues. She even sent a password reminder to the existing user who couldn't access our account. Thank you Charlotte :-)
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thanks so much for your 5-star review! It's great to know you had a positive experience, and we really appreciate your support.
Super efficient service
I emailed a general enquiry this morning and received an almost instant response from Emily M. She was very clear in what information she needed from me to sort out my request and the whole situation was sorted incredibly quickly. Many thanks indeed Emily!
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your wonderful feedback. We're so pleased Emily could provide the service you were looking for, and we truly appreciate your support.
Great teams call Sarah took me through…
Great teams call Sarah took me through the process step by step, easy to do once you know the process.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for leaving us a 5-star review! Hearing that you had a positive experience means a great deal to our team.
Very pleased about the staff
As my first time applying independently for an enhanced DBS I has so many enquiries and concerns. I was so pleased that when I phoned in I had such an amazing and helpful individual that helped not only navigate though my current situation but also give me advice on my next steps regarding applying for the double barring service. Thank you to Mr. Leaver and the rest of the team.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Care Check Ltd
Thank you for your kind words and 5-star rating. It's wonderful to know you were happy with our service. We look forward to helping you again in the future.
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